Linda Sloan

Linda Sloan Email and Phone Number

User Experience Lead @ Eliav International (EI) LLC
Springfield, VA, US
Linda Sloan's Location
Springfield, Virginia, United States, United States
Linda Sloan's Contact Details
About Linda Sloan

A strategic UX and Product Leader with repeated success in building, managing, and scaling the user experience through aligned product development for non-profit organizations, consumer-driven companies, and government agencies. Whether modernizing the digital experience for 250K+ users, simplifying an e-commerce workflow generating $55M+, or digitizing government operations through SDLC, I drive continuous client-centered improvements and innovation. With a commitment to technology advancement, I am eager to continue leveraging my technical background, UX expertise, collaborative leadership approach, and proven ability to execute productive, profitable, and user-empowered change.CORE COMPETENCIES:UX Design Strategy | Product Development | User Experience | Project Management | Agile Methodology | User Research | Product Roadmap | Data Analysis | Requirement Definition | Ecommerce | Prototype and Wireframe Design | Web Analysis | Mobile Applications | User Testing | Team Leadership | Relationship Development | Cross-Functional Collaboration | Coaching & Training | Cross-functional Leadership | Stakeholder Management | KPI ManagementTECHNICAL COMPETENCE: Jira | Asana | Invision | Adobe CC | Figma | Google Analytics | Adobe Experience Manager | Drupal | WordPress | Optimal Workshop | Mural | HTML | CSS | JavaScript

Linda Sloan's Current Company Details
Eliav International (EI) LLC

Eliav International (Ei) Llc

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User Experience Lead
Springfield, VA, US
Website:
ei-llc.us
Linda Sloan Work Experience Details
  • Eliav International (Ei) Llc
    Eliav International (Ei) Llc
    Springfield, Va, Us
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  • Penfed Credit Union
    User Experience Lead
    Penfed Credit Union Sep 2024 - Present
    Mclean, Virginia, Us
    Lead the user experience team in standardizing processes for the Customer Banking Technology Office. Supporting 2M+ users daily utilizing our online banking and mobile apps.
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  • America'S Credit Unions
    Director, User Experience & Product Development
    America'S Credit Unions 2023 - Sep 2024
    Advanced customer digital experience product portfolio as the Product Owner for a leading national trade association through end-to-end product development, supporting 250K+ users and $60M+ in annual revenue.- Oversaw product management through building a product enhancement roadmap, leading product development, and cultivating a unified team, securing $1.1M and senior leadership approval for execution.- Optimized UX strategy by implementing a UX research process, modernizing email marketing, and scaling data-driven reporting, increasing CTRs by 3% while illuminative revenue-driven improvements. Notable Projects:- Reduced cart abandonment rates from 26% to <3% through process simplification. - Decreased downtime rates from 30% to <1% by improving velocity, stabilizing software releases, and upgrading software.- Saved more than $75K annually by reducing call center volume by 8% through expanded self-service capabilities.- Established dynamic, centralized user data through API integration of Adobe Experience Manager and Salesforce.- Created enterprise website, post-merger, as the product lead, ensuring brand optimization and standardization.
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  • America'S Credit Unions
    Senior Manager Ux
    America'S Credit Unions 2020 - 2023
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  • Ventera
    Ux Lead
    Ventera 2018 - 2020
    Reston, Virginia, Us
    Drove UX process standardization and framework for a portfolio of government clients as the primary subject matter from requirement definition to UX design, supporting up to 2M+ users daily internal users.- Created UX process by conducting initial discovery, performing user research, documenting key findings, defining technical and business requirements, and informing product development roadmap.- Performed ongoing user testing throughout the development lifecycle across prototypes, MVPs, and individual feature deployments, advising a team of Designers, Researchers, and Business Analysts.- Built a comprehensive UX team that included job descriptions, interview framework, screening protocols, and onboarding experience, growing to a Research and Design team of 25. Notable Projects- Oversaw a custom-built Java-based IMS (Information Management System) for the Department of Homeland Security.- Designed a cloud-based data analysis tool for Freddie Mac’s data scientist team.- Launched a case management solution for CMS to track state-run Medicaid facility utilization.
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  • Bd
    Ux Lead, Digital Health
    Bd 2017 - 2018
    Franklin Lakes, New Jersey, Us
    Directed UX strategy for a multinational medical technology company’s patented new mobile application, Briight™, development from research management to product design, serving a population of 1M+ users.- Established a user-centered design (UCD) practice by conducting UX research, building user personas, utilizing sketching, wireframes, and prototypes, designing user interfaces, and collaborating cross-functionally from inception through MVP launch.
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  • Accenture Federal Services
    Associate Manager, Ux Design
    Accenture Federal Services 2013 - 2017
    Arlington, Va, Us
    Led user experience initiatives for a portfolio of government clients focused on UCD, design, UX research, and web and mobile development within a cross-functional team. Notable Projects:- Launched 2 US Census Bureau mobile applications, one for annual reporting and one for 2020 census collecting. - Managed 2 United States Postal Service products, a mobile POS solution, and redesigning a call center knowledge management system.
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  • Tekmasters
    Ux Design Lead
    Tekmasters 2012 - 2013
    Chantilly, Va, Us
    Performed UX design for a Department of State project, including creating wireframes, prototypes, and design compositions, communicating key insights, coding front-end features using HTML5, CSS3, and jQuery, and ensuring section 508 compliance.
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  • Inforeliance
    Senior Interactive Designer
    Inforeliance 2009 - 2011
    Fairfax, Va, Us
    Optimized UX design strategy through performing market research, testing usability, developing wireframes and visual design compositions, coding web applications, and providing ongoing client support for multiple government agencies such as the U.S. Marine Corps, U.S. Air Force, Office of the Secretary of Defense, and Consumer Products Safety Commission.
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  • United States Marine Corps
    Information Technology Specialist, Ui/Ux Design
    United States Marine Corps 2006 - 2009
    Washington, Dc, Us
    Designed and developed websites and applications including creative direction, digital production, and project management, garnering utilization across global Marine bases.
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  • Unisys
    Lead Web Designer
    Unisys 2004 - 2006
    Blue Bell, Pennsylvania, Us
    Managed web design for the Executive Office of the President of the United States (www.whitehouse.gov) including strategy development, user interface creation, video optimizations, and graphic design.
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  • Dc Government
    Senior Web Designer
    Dc Government 2003 - 2004
    Washington, Dc, Us
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  • University Of Richmond
    Senior Web Designer
    University Of Richmond 2002 - 2004
    University Of Richmond, Va, Us
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  • Efocus
    Art Director
    Efocus 2000 - 2001
    Billings, Montana, Us
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  • Atlantic Rural Exposition
    Art Director
    Atlantic Rural Exposition 1994 - 2000
    View

Linda Sloan Skills

User Experience User Interface Design Information Architecture Usability Testing Usability Engineering Section 508 Wire Framing User Interface Usability User Centered Design Interaction Design Human Computer Interaction Web Development Mobile Design User Scenarios Wireframes Accessibility Html 5 User Experience Design Web Design Axure Dreamweaver Photoshop Creative Direction Flash Heuristic Evaluation Css Graphics Cms Multimedia Web Applications Indesign Rapid Prototyping Illustrator Information Design Graphic Design Heuristic Analysis Actionscript Task Analysis Wordpress Mobile Applications Adobe Fireworks Content Management Xhtml Dhtml Card Sorting Persona Jquery Drupal Experience Design

Linda Sloan Education Details

  • Virginia Commonwealth University
    Virginia Commonwealth University
    Mass Communications

Frequently Asked Questions about Linda Sloan

What company does Linda Sloan work for?

Linda Sloan works for Eliav International (Ei) Llc

What is Linda Sloan's role at the current company?

Linda Sloan's current role is User Experience Lead.

What is Linda Sloan's email address?

Linda Sloan's email address is li****@****nre.com

What is Linda Sloan's direct phone number?

Linda Sloan's direct phone number is +180451*****

What schools did Linda Sloan attend?

Linda Sloan attended Virginia Commonwealth University.

What skills is Linda Sloan known for?

Linda Sloan has skills like User Experience, User Interface Design, Information Architecture, Usability Testing, Usability Engineering, Section 508, Wire Framing, User Interface, Usability, User Centered Design, Interaction Design, Human Computer Interaction.

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