Linda Zamaitis, Pmp Email and Phone Number
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Strategic visionary with over three decades of enterprise program/project management experience in top tier corporations. Experience is diverse and multifaceted within application development, systems integration, and infrastructure projects. Impeccable leadership skills used to implement high-level PMO and technical enterprise support programs, measurably minimizing overhead, sharpening efficiency, and igniting productivity. Motivated for solution driven strategies, fosters concise communication between technical and non-technical personnel. Definitive experience in the healthcare, technology, financial, and retail sectors. Skilled business strategist. Enterprise Program Management ♦ Portfolio/Financial/Compliance Management PMO Best Practices Development ♦ Client Relationship Management ♦ IT Mergers and Acquisitions ♦ Business Process Change Implementation ♦ Problem Resolution/Troubleshooting Systems Launch / Implementation/Development: Waterfall & Agile SCRUM CAREER ACCOMPLISHMENTS• PMO – Broke down barriers and refined resource management process to eliminate bottlenecks and increase speed to market. Worked closely with Legal and BCBSRI business areas to refine contract process to include: staffing, financials and scope of work produced for project delivery. Project delivery and quality of service increased by 20%. • High-Effective Process Management: Developed a strategic intake process to manage high volume project demand and resource assignment/management. Skillfully coordinating completion of 524 projects in a single year. These achievements improved on-time delivery ratio from 18% to 86% and reduced projects in red from 49% to 0. • Enterprise Service Layer (ESL) – Managed the build out, service development and configuration of ESL to integrate PBM, Retail and Specialty Pharmacy to enable better treatment, adherence and convenience to specialty customers. This resulted in a revenue increase of $1.65B ∙ vs. expected of $1.2B in 2015.
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Program ManagerSynovus Mar 2019 - PresentColumbus, GeorgiaDevelop LOB partnerships within IT & Financial Management Services at Synovus. Ensuring relevant standards, process and regulations are upheld. Interact with IT and LOBs to identify business needs and requirements. Meet with project stakeholders on regular basis to assess progress and make adjustments. Mentored and lead new employees to enhance IT program delivery. Address and resolve technical, financial, and operational concerns by working with team members and directors. Manage budgets and reporting on fund allocation. Gather feedback and present insights on program performance to executive team and directors. Identify opportunities for continual improvement.
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Service Delivery Manager (Consultant)Citizens Bank Jan 2018 - Jul 2018Cranston, RiResolved the delivery of a troubled enterprise program that was experiencing financial, scheduling and resource issues. Technology was new to the company. Implemented a framework to overcome inefficiencies. Established policies designed to ensure consistently high service performance and evaluated customer feedback to develop quality improvement processes. Ensure delivery processes are efficient and cost effective. Put process in place to reduce costs without adversely impacting the client experience, eliminate paperwork, unnecessary service steps and non-value-added feature/functionality. Program approval amount $1.2MM• Annual run rate was $3.4 MM (existing products and vendor contracts)• New annual run rate reduced to $2.4 MM • Payback 2020, Benefit amount – $5.0MM -
Sr. Advisor, Enterprise Program ManagerCvs Caremark Corporation May 2013 - Nov 2017Woonsocket, RiSelect Project Achievements:Mergers and Acquisitions: Key member of the merger and acquisition team that analyzes and plans the integration of infrastructure and applications. Build strategic partnerships within new organization. Overall responsibility for Budget and Resource Management for the program. Review and share findings and status with Executive Leadership. • Develop and refine resource/budget model in support of business development opportunities. Build valuation models, EVM Balance Sheets, and statements in accordance with CVS standards. • Participate in internal strategy and business development initiatives including portfolio management initiatives and developing enterprise standards for future M&A programs. Engagement Management Practice: Developed and launched an engagement management practice as part of the Infrastructure Project Delivery Organization for Architecture/Engineering/Performance Engineering areas. • Rectified workload characterization issues (capacity vs demand and resource management), produced input/output processes and originated improvements metrics. • Established governance and standards, ensuring service delivery uniformity and quality in close collaboration with the project management office and other external entities. • Supported the delivery on 524 projects in one year, impacting retail, pharmacy/specialty pharmacy, Minute Clinics, and other divisions of CVS. Allocated $540 M for hardware. Service Virtualization Center of Excellence: Launched a Service Virtualization Center of Excellence, directly teaming with the ESL and Digital teams on service delivery. Aligned application development and performance testing with major releases. • Diagnosed and addressed defects more quickly, closely partnering with project teams to select, strengthen, and determine the effectiveness of offered services. -
Project DirectorMckesson Health Solutions May 2012 - Apr 2013* Provide strategic direction to the implementation teams for project delivery, development changes required to meet the needs of the clients. Assess product and process issues, monitor progress across the portfolio, work with the teams to develop technical solutions.* Portfolio Management, directing cross functional teams, understanding and managing client expectations and needs to achieve client satisfaction. * Escalation point for the project teams, manage to the project contractual deliverables. * Overall responsibility for vision, strategy, communication, motivation and growth of project implementation for the Clear Coverage product. -
System Delivery Program DirectorBlue Cross Blue Shield Of Massachusetts Mar 2011 - Jan 2012Hingham, Ma• Lead multiple teams through development and system process changes required to meet the needs of the program. Assess challenges, monitor progress, develop solutions, communicate across multiple business areas and ensuring the BCBSMA business requirements process is adhered to. • Established standard processes for delivery of all IT development. This includes Portfolio, Financial and Compliance Management. • Provide a structured path for approving major changes to the Program while addressing positive and negative impacts the changes may have on the Program and/or Business.• Member of the Program Steering committee for BCBSMA and serve as internal consultant leading process change for the NASCO PMO for the program. • Management responsibility for 7 Project Managers. -
Sr. Program ManagerDell/Perot Systems Mar 2009 - Mar 2011PMO Program Director , Blue Cross Blue Shield, RI (consulting)* Financial and management responsibility for 12 project managers. Mentor and coach project managers through rigorous project reviews and support project resource management. Accountable for new business expansion and to deliver value by assuring that proper project governance is followed and program portfolio reside in common management tracking vehicle.• Broke down functional barriers, refine resource management, reviewed major milestone reports prior to design and execution stages to assure compliance to PMM/P3MM standards.• Serve as internal consultant leading the PMO through major business process change. Successfully led the financial tracking of Project Work Orders to expand on new business.Sr. Program Manager, Harvard Pilgrim Healthcare (consulting)• Directed multiple teams to implement new product replacement as a part of the 5 year Strategic Corporate Goal initiative. This included product re-branding through internal and external facing systems for Vendors, Members, Providers, multiple internal billing & claims processes, rate model systems and all web applications. Developed cross reference services for open systems, mainframe and web applications. Highly visible project required C level management communication resulting in HPHC ability to continue to produce new business.• Lead the design and implementation of Oracle Portal Re-platform project from W2K to Linux platform. This included IIS to Apache and Oracle upgrade.• Managed team to modify ACA suite of provider download programs to include the NPI of providers referenced in AMISYS. Enabled PCHI and MCIPA provider organization to share the capitated group provider downloads. -
Sr. Project ManagerWellington Management Jan 2008 - Dec 2008Demonstrated talent in developing the project management business model for Program Management Office within Enterprise Technology Services. Develop/ implement best practices and standards for project service offerings and portfolio management. Responsible for resource management and budget coordination. • Lead the development and implementation of Email Journal and Archiving program resulting in a yearly $1.3 mil cost savings to the firm. • Directed the SAN Replacement Program $6.3 mil initiative. This included the design and implementation of multiple DMX, CLARiiON, Centerra, and new Fabric Switched environment. Also included server and data migrations to new environment. -
Sr. Project ManagerPerot Systems Jan 2005 - Dec 2007Oversaw full project management life cycle for development of sophisticated network security and HIPAA compliance solutions. Interface with clients and internal departments to gather requirements, identify issues and recommend business/technical solutions.• Spearheaded development and implementation of several major HIPAA Security programs including Computer Security Incident Response Team (CSIRT) and Security Awareness Program.• Championed design and development of Encrypted Email and Laptop solutions • Built and managed team accountable for designing and enhancing new Medicare crossover process and all related software to enable streamlined health care benefits management, and to meet demands of new HIPAA standard file format
Linda Zamaitis, Pmp Skills
Linda Zamaitis, Pmp Education Details
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Critical Thinking -
Master - Project Management -
Agile Scrum
Frequently Asked Questions about Linda Zamaitis, Pmp
What company does Linda Zamaitis, Pmp work for?
Linda Zamaitis, Pmp works for Synovus
What is Linda Zamaitis, Pmp's role at the current company?
Linda Zamaitis, Pmp's current role is Program Manager.
What is Linda Zamaitis, Pmp's email address?
Linda Zamaitis, Pmp's email address is la****@****ail.com
What is Linda Zamaitis, Pmp's direct phone number?
Linda Zamaitis, Pmp's direct phone number is +150833*****
What schools did Linda Zamaitis, Pmp attend?
Linda Zamaitis, Pmp attended Cornell University, Boston University - School Of Management, Questrom School Of Business, Boston University.
What are some of Linda Zamaitis, Pmp's interests?
Linda Zamaitis, Pmp has interest in New Business Development, New Technology, Strategic Planning.
What skills is Linda Zamaitis, Pmp known for?
Linda Zamaitis, Pmp has skills like Pmp, Pmo, Sdlc, Vendor Management, Program Management, Project Portfolio Management, Software Project Management, Project Management, Business Analysis, Agile Project Management, Resource Management, Process Improvement.
Who are Linda Zamaitis, Pmp's colleagues?
Linda Zamaitis, Pmp's colleagues are Bre'anna Hawkins, Nicholas Stephens, Sullein Rozier, Bs, Dawn Ables, Carolyn Hawkins, Virginia Allen, William Brooks.
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