Linde Freeland Email & Phone Number

Buffalo, New York, United States

Depew, New York, United States

Keaau, Hawaii, United States

Buffalo/Niagara, New York Area

Integral member of the ground floor leadership team for a brand new, innovative, single payer primary care practiceDeveloped policies, procedures and standardized, sustainable workflows for onboarding and ongoing training of staff and practitionersCollaboration with the health plan to implement and prioritize quality improvement initiatives and aggregate data to depict and benchmark performance and risk against networkSuccessfully transitioned EHR vendors from Athena to MEDENT with a deadline of <2 months, including vendor selection, initial build and configuration, data migration and trainingImplemented EHR interfaces with labs, hospital system, local HIE, and immunization registryResearched, selected vendors and implemented telehealth and electronic pre-check-in capabilities to support need for virtual visits during pandemic, as well as dictationOptimize workflows to support providers and revenue cycle, enhance reporting capabilitiesCreated (wrote code) for reports for practice incentive metrics, HEDIS measures, revenue cycle, and ad hoc reporting and analytics needsFirst-line troubleshooting and vendor ticket management for technical issues (IT support, EHR, HIE, labs, medical devices, etc.)

Buffalo, New York, United States

Consulting for approximately 25 adult primary care and pediatric practices for business process improvement and clinical transformation; improved efficiency and effective EHR utilizationDeveloped advantageous relationship with EHR vendor (MEDENT) to promote practice interests and strategize and prioritize programming requestsDrove data standardization initiatives across practices in preparation for data aggregation in population health platform and to improve data quality in local HIEDeveloped formulas to run reports on clinical quality measures per HEDIS specificationsTaught successful monthly user groups for practice leadership to highlight opportunities to better leverage the EHR in various areas of the practice

Western New York

Comprehensive on-site and remote SAAS EHR software support for eClinicalWorks to more than 20 multi-specialty private and hospital-based practicesTroubleshooting, data quality improvement and standardization initiatives, education and training, maintenance, upgrades and maintenance, change management, and integration implementation/interface support (HIE, lab, immunization registry, medical devices, hospital system, etc.)EHR customization and system configuration to support PCMH recognition and compliance with Meaningful Use, MIPS, CPC+ and DSRIP grantTransitioned practices timely to state-mandated e-prescribing functionalitySecured grant funding for timely implementation of HIE data sharing

Buffalo, New York, United States

Reporting and analytics, data mining, collaboration with various other departments including business intelligence, data governance committeeSupported practices in transition to value-based payment and successful ACO performance resulting in shared savingsProvided support for care management, clinical transformation and registered dieticians, coordinated physician meetings

Buffalo, New York, United States

Implemented tracking system and developed MS Access Database for Medicare reimbursement required documentation which resulted in reclaiming over $5 million in outstanding revenuePromoted from Administrative Assistant I to II within a few months

10570 Bergtold Road, Clarence, Ny 14031

Health Information Technician Aas, Health Information/Medical Records Technology/Technician, 3.98

Health Information Technology

Registered Nursing/Registered Nurse

Regents Diploma