• Consultant responsible for program improvements for human capital initiatives through process improvements, workflow improvements, and human resources technologies• Project lead in tailoring process improvement strategies for streamlining human resources operational gaps within known process workstreams not limited to recruitment, offboarding, compliance, organizational communication, and performance management• Imaging workflow evaluation, gap analysis, and process improvement for clinical EMRs and PACS solutions • Healthcare facility advisory, and oversight for new and existing construction buildouts

Senior Project Manager for Project Management Office• Project lead responsible for the Employee Life Cycle Program aimed to resolve gaps within the organization’s enterprise processes, policies, services, Human Resources Information System, and downstream applications.• Project management scope consist of workstream interviews to define operational gaps and identify potential project opportunities. Duties include developing a project management framework to align business gap opportunities with project implementation efforts.• Implementation tasks include developing project artifacts not limited to program charter, project charters, project plans and schedules, weekly project status reports, monthly steering committee reports, daily scrums and client facing working sessions.• Project management achievements include executing Employee Life Cycle business gap interviews and prioritizing gaps with stakeholders. Successfully implemented a fully automated Performance Management Workflow for evaluating employees and developing performance plans.

Senior Project Manager for Implementation and Professional Services* Project lead responsible for driving the implementation of health care agency adoption to our organization’s patient centric software products designed to provide regulatory, compliance, billing, reporting and performance visibility.* Accountable for leading a team of product subject matter experts through a business process review intended to document agency workflows from patient referral to discharge. Business process review tasks inclusive of documenting current state operational workflow encompassing referral source ingestion, registration, intake, admission, transfer, discharge logic and identifying development needs for requirement building.* Implementation tasks include building out a configuration, clinical and billing knowledge base delivered in a train the trainer model to agency core team members.* Project management deliverables include developing monthly executive project status reports, weekly knowledge base training sessions, weekly core team competency configuration and workflow assignments, project planning and client facing project checkpoints.* Project technical deliverables include base level EMR configuration of agency’s beta environment, active directory user configuration, orders and results lab interface, central registry interface and medication dispensing module, if applicable.* Project professional service responsibilities include developing pre-go live checkpoints (go/no go decision), supporting agency go lives onsite and remotely. Developing go live playbooks and providing post go live support to ensure state compliance, regulatory and billing guidelines are being adhered to; Professional services bookended with development of lesson learned introspective documentation to improve future implementations.

Project Manager on assignment at Broward College- Consultant engagement consist of providing project management oversight to a segment of Broward College’s enterprise portfolio with a delivery emphasis on process improvement initiatives due prior to the new fiscal year. Duties include managing a diverse team of subject matter experts tasks with the assignment of building financial and process guardrails forecasted to result in substantive quarterly financial savings and an increase in process throughput. - Accountable for providing initial project management framework for high prioritized process improvement and infrastructure initiatives slated to be operationalized prior to upcoming fall college semester. Duties include finalizing scope documentation, requirements, design and resource assignment. Responsible for establishing governance structure on work session cadence, risk reporting and vendor engagement checkpoints. Additional engagement duties include oversight of technical work sessions to support process improvement initiatives through automation.- Accountable for providing project visibility to college leadership through weekly project status reports and engagements with project team members.

• Spearheaded the implementation of the patient driven payment model mandated by CMS. Duties include building multidisciplinary subcommittees comprised of clinicians, medical record personnel, revenue cycle personnel, admissions coordinators and liaisons. • Project Lead for an enterprise charge capture initiative geared towards improving clinical documentation, increasing revenue and promoting greater operational efficiency. Project tasks include weekly process alignment and workflow sessions with the director of nursing, director of revenue cycle and IT. Oversight duties include consolidating multiple hospital supply rooms to a centralized location resulting in an increase in accurate supply charges. Oversight duties also include analyzing and updating charge description master and order entry for nursing services to remedy audit findings. • Responsible for leading a project team tasks with the assignment of implementing and integrating a customer relationship management platform to mitigate lost leads, track program conversions and increase visibility across multiple service lines. Integration assignment includes connectivity to the nursing home resident management system and external referral management engines.• Lead an initiative to replace a legacy learning management system with a platform that promotes job learning that is tied to job description and key performance indicators for performance evaluations.• Core project duties include project governance, steering committee participation, producing executive status reports and periodic huddles with leadership sponsors.

• Responsible for employing best practice project management and client implementation methodologies to manage project plans and schedules for customer and internal enterprise implementation projects.• Responsible for leading a technical resource team comprised of developers, database administrators, quality assurance, business and system analysts tasks with the assignment of analyzing, designing, developing, integrating, testing, implementing and maintaining an enterprise member management platform. Enterprise member management platform consist of a web based front-end, claims management module, interfaces and data warehouse. Tasks included implementing systems and processes for programs not limited to Long Term Services and Supports, Medicaid Managed Long Term Care, Special Needs Programs and Meals programs for Managed Care Organizations with health plan members in Florida, Virginia, Illinois and California.• Project management duties include periodic client facing work sessions for data and process exchanges not limited to the import and export of eligibility, medical, pharmacy, laboratory, authorization and provider files necessary for building synergistic value based care programs. • Accountable for providing project visibility to executive and leadership teams in the form of weekly dashboards and executive status reports. Key project visibility deliverables consist of project management office checkpoints to assess roadblocks, prioritization of development sprints, project successes and potential setbacks.

• Responsible for managing and leading an International Classification of Diseases 9 to 10 transition project to remain in compliance with federal government statue and regulations. Tasks included partnering up with Health Information Management executive champions and financial support teams to ensure that all project risks are properly mitigated to minimize delays in revenue cycle management including medical coding, contract management, billing and reimbursement.• Project Lead for a hospital wide Kronos - Workforce Timekeeper upgrade to address an audit related to non-exempt associates meal periods and the new practice of attesting meal periods. Duties included conducting in-services to train users on functionality enhancements, project visibility, development of a comprehensive project plan as well as project communication for project participants and system stakeholders.• Lead member of a project management implementation team tasked with building the project framework for a CPACS & CVIS solution for Holy Cross’ Heart & Vascular service line. Responsibilities include building a technical project team, partnering up with clinical department leads and assigning key project tasks to department super users. Project duties also include collaborating with executive leadership and clinical champions in the form of periodic steering committee meetings and clinical workflow walkthroughs.• Project participant for an enterprise implementation project geared towards delivering a cloud-based eProcurement product for front-end requisition and approvals. Accountable for ensuring that Holy Cross’ procurement to payment process deliverables are aligned with enterprise project plan and tasks.

• Responsible for providing project and program level governance as a prerequisite to developing a Portfolio Management process to efficiently manage 64 enterprise project initiatives that align with organizational goals and objectives. • Utilized an iterative and collaborative Agile Project Management methodology to initiate project charters, gather requirements, plan execution, monitor & control project effort and ultimately closing out projects.• Project management duties include partnering with Program Governance leaders to operationalize business initiatives; bridging the information gap between internal business partners and the Project Management Office.• Proactively worked with business partners to shepherd departments and divisions through the Portfolio Management process providing oversight and forecasting in to which projects will be executed and in what priority.

Provide consulting and IT Management services to small and mid-size organizations in the Dade and Broward county area• Developed a Business Process Redesign framework for consultants to document, identify, and analyze workflows to improve customer service outcomes and reduce operational cost• Created business rules for software development projects to improve design methodology, software testing and requirements gathering • Project Lead for designing the Logical Database Design for new business opportunities and evaluation• IT Infrastructure & Equipment Procurement Management Lead for system conversions and upgrades• Provide ongoing coaching, guidance and onboarding for project team members and organizational analysts

Infrastructure Project Manager for a multi-hospital system conversion from a McKesson to a Cerner Health Information System to support a Meaningful Use initiative • Created an enterprise infrastructure deployment model for analyzing clinical business workflows, assessing hardware/software needs, and procurement protocol for equipment order management; methodology incorporated into organizations Project Management Office.• Fine-tuned equipment tracking and equipment logistics process resulting in fewer re-orders from technological vendors and improved overall project delivery as documented in project champion feedback surveys and project completion sign-off sessions. • Project lead managing a team of geographically dispersed Infrastructure Coordinators and Engineers tasked with the assignment of conducting refresh and Net-new hardware assessments with clinical champions and local IT; resulting in the identification off greater than 1,100 tagged IT and clinical assets and the business need to procure in excess of 400 additional IT and clinical related equipment that fall within project scope. • Developed project controls to communicate milestones and provide project clarity to project stakeholders and clinical business partners. Project controls include the development of a program dashboard overseeing a multi-hospital system conversion project, equipment deployment schedules, deployment metrics, risks assessments, issues logs and mitigation plans. Aforementioned project controls adopted into organizations project methodology. • Provided visibility for executive management teams to ensure that projects are completed on schedule and within budgetary constraints. Average project budget in excess of $10 million dollars and managed greater than 25 project resources.

• Project management duties consist of building project teams comprised of specialized cardiology clinical experts, integration specialist, and clinical system users to improve the system implementation process for new and existing clients. Development efforts included creating project plan templates for the tracking of milestones and deliverables and the recommendation of a web based project management tool to manage project documents and collaboration. Project development efforts resulted in a significant reduction in project completion timelines producing an increase in customer inquiry regarding additional Schiller cardiology products. • Responsible for the implementation of software used with electrocardiography acquisition devices. Duties include configuring cardiology management software during project lifecycle to match clinical customers workflow. Task with the assignment of configuring acquisition software on clinical customers production servers. Responsible for updating software associated with acquisition devices when new software is released and upgrading functionality on acquisition device when released by development team. Duties include providing product training and technical support for sales team. Task with the assignment of training clinical customers on new business workflow.

Responsible for the infrastructure build out of ambulatory care service centers and technological systems to create outcomes and support organizational initiatives. Duties include identifying and managing cross-project dependencies, providing insight of risk, issues, requirements, design and solutions to successfully manage the overall results of an ambulatory expansion program. • Developed Program level infrastructure and technological framework that immensely assisted Baptist Outpatient Services in its mission to increase its organizational market share and revenue within the arena of outpatient services.• Created project management templates, asset management controls and risk assessment procedures that have been adopted by Senior Level Management as documentation that is required for updates to organizational officers and clinical stakeholders. • Managed team of Infrastructure Project Managers, Coordinators and Engineers tasked with the assignment of deploying server-side hardware, network hardware, desktop computers, clinical and production printers to 10 newly constructed Baptist Outpatient Centers.• Managed team of Clinical and Systems Analyst tasked with the assignment of implementing an integrated and comprehensive Hospital Information System to manage all aspects of outpatient center operations. Hospital systems included a patient registration system, radiology information system, picture archiving and communication system, lab information system and the deployment of modalities for enterprise imaging and radiology services.• Member of hand-selected team responsible for working with architectural vendors tasked with the assignment of designing and drafting blueprints for future ambulatory development and expansion.• Ambulatory site development task also comprise of providing IT team with the project scope, including all necessary IT and Imaging related equipment necessary from an operational perspective.

• Lead member of a project management team providing technical and clinical business workflow insight for the selection and implementation of a Philips/Sectra picture archive and communication system across 7 hospitals.• Project implementation resulted in economical storage and seamless access to images from medical modalities for imaging services departments geographically located across 7 hospital campuses and 20 outpatient centers.• Implementation efforts resulted in an enterprise decrease in film utilization saving the organization $2 million dollars annually. • Imaging services departments across the hospital enterprise experienced a decrease in primary care physician wait times for preliminary and final radiology reports. • Task with the assignment of budgeting in excess of $5 million dollars per outpatient center for all clinical equipment, IT hardware and software required for operations. • Implemented a review and auditing process to manage construction, expansion and acquisition projects to ensure that data, voice, medical modality and technological needs are properly assessed, documented and budgeted.Responsible for adhering to all standards, management policies, processes and methods set by organizations Project Management Office.Project Management Office governance includes: Change Management methodology, Agile and Waterfall methodologies, Creation and utilization of project documentation.

Involved in the development of standard operating procedures for client system configuration issues. Analyzed and provided documented solutions for preexisting account implementation processes for multiple Global Distribution Systems. Streamline account implementation processes for Senior Level Account Managers and Project Coordinators. Responsible for allocating development, design and network resources for new and preexisting projects. Responsible for integrating client’s information systems with internal organization backend systems. Responsible for building project teams and creating project work breakdown structures to include project phases, tasks, deliverables, dependencies, start and end dates. Involved in developing the estimated cost for unique system customizations, estimating the effort necessary by project teams and managing the risk associated with specific projects. Additional Responsibilities and Duties: • Manage Java and PHP developers, Web/Graphic designers, Quality Assurance Engineers and a Team of Business Analysts to ensure that their resource efforts are being used efficiently so that projects are completed on time and within budget.• Synchronized the efforts of resources at many levels within the organization including the Chief Technical Officer, Director of Project Management, Vice President of Sales/Marketing, and Director of Application Development for multiple project initiatives. • Work with third-party Global Distribution System organizations e.g. Sabre, Amadeus, Galileo and Worldspan in regards to data and system accuracy, along with data and system efficiency.