Linden I. Email & Phone Number

Cedar Park, Tx, Us

United States

As the Global Manager of Sales and Service Enablement, I lead a dynamic team of specialists dedicated to driving sales excellence and exceptional customer service across our organization. My role involves: • Leadership: Developing and implementing global enablement strategies that enhance sales performance and service quality, ensuring alignment with overall business objectives. • Team Empowerment: Leading, mentoring, and inspiring a diverse team of sales and service professionals to achieve their full potential and exceed targets. • Cross-Departmental Collaboration: Working closely with marketing, product development, sales, service and operations to ensure seamless integration and execution of sales and service initiatives. • Process Optimization: Identifying and implementing process improvements to increase efficiency, reduce friction, and enhance the customer experience. • Training and Development: Designing and delivering comprehensive training programs to equip our teams with the skills and knowledge needed to succeed in a competitive marketplace. • Data-Driven Decision Making: Leveraging data analytics to track performance, identify trends, and make informed decisions that drive growth and customer satisfaction.

United States

Working directly with Sales and Sales Leaders to help help accelerate sales results.

Dallas, Texas, United States

Usa

VantagePoint is the only agile sales performance company delivering diagnostic-based training and consulting solutions—all grounded in the latest academic-led, agile sales research. The VantagePoint proprietary Agile Sales & Coaching Platform includes an agile diagnostic that identifies the behaviors and unique situations your sales managers and salespeople face in the customer’s journey. Leveraging your company data, you will know the behaviors and strategies your high-performing managers and sellers use to win in each specific selling situation. With VantagePoint, you will equip all your managers and sellers to be situationally fluent, to execute each unique interaction in the buyer’s journey like your top-performers. Our mission is your performance, we are VantagePoint Performance and we are agile to the core!”

Austin, Texas Area

Proactively lobbied to establish Imparta’s first-ever U.S. presence. Relocated from UK, established start-up operations in TX, entered market, and delivered sustained growth through sales, sales as service, and customer service training via modular eLearning (SaaS) solutions, retrievable online content -- live, online, and on-premises.► Created and executed strategic U.S. market entry, client acquisition, business development plan; established relationships, made key presentations, and secured world-class accounts, including HP, Intel, LinkedIn, GE, Johnson Matthey, Nespresso, Lafarge/Holcim, Owens Corning, AJ Gallagher, and Met Life. ► Leads team of 3 direct reports (U.S account managers and marketing support) and manages all business functions, including P&L, recruiting, and training reps in building relationships, closing contracts, value-added growth, and maximized service. Delivers personal production and ensures prime service for major accounts.► Overcame obstacles inherent in weak brand and achieved status as Imparta’s most profitable division.

London, United Kingdom

Managed and led sales operation consisting of 4 direct reports, 4 channel partnerships, licensing partners, and personally secured and managed accounts. Helped licensees understand Imparta methodologies and maximize growth in respective countries.► Secured and supported partnerships with Activatum (Denmark), Imparta (Asia Pacific), Human Invest (Romania), and KTS (India).► Recognized as first-ever sales professional to exceed year-one target. Twice doubled sales revenues over 4-year period, yielding margins that exceeded industry average.

Undertook business development role with no “go to market” plan or organized sales approach in place, leveraging situation to implement creativity and focus on high-revenue/high-margin contracts, starting with workshops commanding $15K to $20K per sales and accelerating from there.► Embodied quintessential spirit of “interpreter” in this role, pioneering enterprise-wide licensing and delivery that resulted in dramatic revenue increases and company-wide duplication.► Successfully presented idea to senior management, though implementation was complex from pricing, accounting procedure, and regulation-adherence standpoints.► Provided consulting services for numerous small and medium sized businesses and major accounts, including: ⇨ National Health Service (£1.5M+)⇨ AXA PPP / Legal and General (£1.5M+) ⇨ Canon Europe / Coca Cola (Both Europe-wide)⇨ Royal Bank of Scotland / HSBC (£1.5M+) ► Achieved company milestone of personally producing more than £1M in revenue within 1 year.

United Kingdom

Led and managed sales team, transforming it into cohesive, high-performing group that harnessed collective power through esprit de corps and, accordingly, delivered outstanding results. ► Recruited 13 new salespeople, growing team to 28 representatives and reducing staff turnover 43% (66% down to 22%).► Motivated team to increase sales activity (account research, prospecting, calls, follow up) 220%.► Achieved dramatic revenue growth turnaround from -2% to +12% in 1 year.

Portsmouth, United Kingdom

Built new, high-producing sales team managed via collaborative goal setting, incremental benchmarks, motivation by personal commitment, and accountability to teammates. ► Achieved 20% first-year growth on revenue of $51M, including largest contract in company’s history.

Birmingham, United Kingdom

Head of Corporate Sales – (Sep 1998 – Jan 2003)Sales Manager – (May 1997 – Sep 1998)Sales Consultant – (Aug 1993 - May 1997)