NZ Safety Blackwoods is New Zealand's leading supplier of safety equipment, engineering supplies, uniforms and packaging.Management of the digital content on NZSB website and lead product content projects. Manage and lead intranet projects and content. Provide consultation on content projects, test management of content applications, develop user guides, training, implementation and support.

Infidigi is a start-up company specialising in mobile and online applications development.Provide requirements definition and story boarding with client organisations. Management of business analysis and the development team utilising agile delivery approach. Managing stakeholder expectations to ensure project success by meeting budget, scope, and delivery schedules. • Delivery and launch of parking enforcement solution website and mobile application. This enables issuing of parking infringements via the mobile app and manages its life cycle. The solution provides efficiency through automating enforcement management, and delivers a customer-friendly way of paying or disputing infringements. This has helped reduce operational costs through improved efficiency.• Insurance & Mortgage Broker Customer Management Solution. This solution is a Customer Relationship Management system and has a mobile app that allows real-estate agents to refer potential customers includes online portals for clients, real-estate agents and admin staff. Brokers can better engage with customers and use this as a sales tool.• Mobile loyalty solution. This solution provides customers with a mobile wallet which is linked to a loyalty eco-system for business

Management of a variety of projects including cards and infrastructure. Building relationships with internal stakeholders, virtual teams and external vendors to provide optimal solutions. Cards projects include scheme compliance and the launching of the Mastercard contactless chip card. The environment is complex requiring careful management and due diligence for implementation and close management of risks and issues.• Delivery and launch of Westpac Mastercard PayPass contactless card. This enabled Westpac to keep up with the latest credit card technology and offering a new product to customers• Management and delivery of credit card compliance for Visa and Mastercard ensuring card compliance and the ability to operate as a credit card service provider. Card security has been enhanced as a result, providing customers with a greater level of security in their card transactions • Delivery of infrastructure and software application upgrades for risk analytics, data analysis to improve operational efficiency, performance and accuracy of data – SAS, Sungard Ambit Optimist, Cognos TM1. These projects have focused on reducing the burden on infrastructure by retiring aged hardware and upgrading with new technology and applications to meet key strategic objectives in operational efficiency in running the Bank

Voluntary work as a mentor to small businesses, assisting them to move forward on business issues. Coaching the owners to think in different ways that will grow their business and contribute to the NZ economy.

International coaching and training company for Champions with Soul. Offering executive coaching, individual coaching, group coaching, workshops and seminars. Programmes offered are Personal Branding DNA, Coaching Clinc, Transforming Communication. We believe in aligning our Champions with Soul to their vision and passion, and applying innovation to create outstanding success.

Management of the rebranding/re-launch of Q Card consisting of multiple streams of work including lending enhancements, new card development, provision of a new website, IVR telephony changes, marketing collateral and internal staff training. Working with multiple vendors and key internal stakeholders for a successful delivery.Management of the gift card joint-venture project with both an internal and external sponsor. Managing multiple streams of work as above. This project was a pilot to enable FPF to develop the capability to offer gift cards and to gain learnings for future use.

Manage three of the five projects in the re-development of a new website within the larger programme of work consisting of six team members. Working closely with the client to develop a new solution and trialling an ‘agile’ approach to develop two new targeted topic/desination hubs. The client’s objective is to provide a completely new experience to site visitors with rich content and interaction.

Manage completion of the 2009 clinical courses (17 modules) for March 2010 delivery to a major provider of clinical education to the US health industry. Manage a team of seven developers, co-ordinate and liaise with the project manager, clinical subject experts, editors, animators and testers to ensure timely delivery.

At Finzsoft leading the software release management function. Establishing governance, controls and processes to co-ordinate development effort to meet time frames for regular releases of software upgrades to clients. Includes management of functional/system testing team and client documentation. Utilising project management skills, the development life cycle, testing and quality control to ensure delivery of a quality product to professional standards.

Leading a large, strategic infrastructure project for Telecom Emerging Business. This is a major project for TEB with the strategic objective of increasing market share in the Small, Medium Enterprise arena through offering new and improved IT & Telecommunications services. The project provides a new customer portal securely delivering reporting, information, services and administrative functions whilst re-enforcing the Gen-i Brand and providing an improved customer service experience.

I was a project manager, leading first-to-market projects such as ATM bulk cash deposits; electronic signage; automated cash prediction in branches; note validation/counting/balancing devices that dramatically improve teller frontline efficiency; launching the first Internet business-banking product in NZ. Projects are focused on business development, service efficiency, increasing market share and linking into the data warehouse for statistical reporting. Member of process improvement and quality assurance teams. Established the ASB project office infrastructure, including developing a project management handbook based on best practice, thereby setting expectations of project processes for the business and IT alike. Rollout of project framework throughout organisation. Coaching and developing business analysts and project managers in project management.