Jared Linder Email & Phone Number

Indianapolis, IN, US

Indianapolis, Indiana, US

Alma, MI, US

Indianapolis, IN, US

• CIO and IT Director for Indiana’s largest state agency (FSSA)
• Manage diverse staff of 60, including project managers, data scientists, developers, and analysts, who manage over $100 M in operational IT contracts annually
• Leading IT efforts on a $400 M statewide Medicaid, food stamps, and TANF eligibility system that will be used by two thousand state and contracted staff in 92 county offices and 10 regional change centers to conduct.
• Lead efforts around Agency data warehousing and business intelligence, including working with Indiana’s Management and Performance Hub to crowdsource data projects and unlock Medicaid data for use by healthcare workers.
• Served as Chair of the Indiana Digital Transformation Council
• Led State efforts on a 4-year, $90 M Medicaid enterprise system implementation project

Indianapolis, IN, US

• Deputy IT Director and CTO for Indiana’s largest state agency (FSSA)
• Oversee enterprise architecture for large-scale human services projects
• Lead Social Services data warehouse and reporting unit
• Worked to procure Medicaid enterprise system to replace legacy mainframe solution
• Leading efforts to develop an integrated case management system to unify customer service and minimize system redundancy
• Serve on board of directors for Indiana Health Information Technology, Inc. (IHIT)

Muncie, IN, US

• Created curriculum and co-teach Project Management portion of core curriculum graduate-level Survey of Management class; average attendance: 50
• Refined curriculum and taught one semester of Usability and Human Factors

Minneapolis, MN, US

• Served as Director of Medicaid Health IT, implementing electronic health records (EHR) incentive program, aligning Indiana with federal HITECH act and ARRA funding requirements, securing over $180 million in IT funding.
• Created and managed adherence to Indiana’s State Medicaid Health IT Plan (SMHP) and responsible for program funding and system development
• Managed $10 million annually in vendor contracts for Division of Family Resources (DFR), including imaging solutions and print and mail vendors, as part of Indiana’s welfare conversion project to modernize statewide.
• Created and developed strategic technology and operational policy for the Family and Social Service Administration (FSSA) and the office of the CIO
• Coordinated and managed strategic initiative projects for the Director of Medicaid
• Created and implemented Policy Consideration Process and Project Management Office for the Indiana Office of Medicaid Policy and Planning, identifying and implementing policy changes and designing system solutions to.

Chicago, Illinois, US

• Conducted IT business and process analysis for Indiana Medicaid Waiver provider
• Refined Post Merger Integration unit, documenting procedures to enhance large-scale business acquisitions
• Documented system and technical details of ERP system implementation for global supplier and distributor of perishable goods

Muncie, IN, US

• Designed 36-month timeline for $2.6 M FEMA training and education grant (funded 2008)
• Researched and wrote grants to secure funding for Digital Policy Institute
• Developed budget ($225 K) and project plan for statewide broadband education seminars
• Committee member to recruit and hire new BSU Director of CICS
• Managed staff of 12 researchers, writers, and design editors for departmental publication
• 2007 ITERA Conference project National Finalist: communications infrastructure and disaster preparedness for coastal communities

Houston, Texas, US

• Developed auditing analysis tools, resulting in $1M in identified overpayments
• Integrated state claims payment system with DSS querying tools to produce utilization statistics and education reports for critical audit analysis within HIPAA compliance
• Designed practical, cost-effective claims processing solutions for state healthcare programs
• Gathered and executed project requirements; prioritized and formally documented findings
• Represented department as QA and DR liaison, serving as primary POC for issue escalation

Houston, Texas, US

• Trained Provider Enrollment Unit and created formalized procedure documentation
• Wrote proposal to unify state management and payment systems
• Designed, tested, and helped implement web-based Medicaid Provider Enrollment process
• Monitored system to identify and report potential fraud
• Maintained records for over 40,000 enrolled healthcare providers
• Participated in effort to develop national provider enumeration system

Houston, Texas, US

• Provided direct customer support to health care providers and members
• Screened information exchange of state-run client eligibility system
• Organized daily workflow for correspondence staff of five
• Assisted with creating and integrating centralized operations center

Master Of Business Administration (Mba), Leadership

Graduate Certificate, Human/Computer Interaction, Informatics

Ms, Information And Communication Sciences

Bs, English