Sara Lindgren Email & Phone Number

Malmo, Skåne County, Sweden

Sweden

Malmö, Skåne County, Sweden

Creating and implementing HR strategy, processes and guidelines; performance feedback, competence development, recruitment, onboarding and offboarding, salary, employee engagement and work environment.

Lund, Sweden

Resource manager for 5 teams of IT analysts and architects; 40 employees in total. Responsible of HR processes; hire to retire - recruitment, onboarding and leave activities, performance feedback, competence development and salary reviews as well as work environment. Coaching managers in HR related matters. Capability manager for 2 teams of 45 persons located in Sweden, Singapore and USA: responsible for workforce planning, allocations, consultant management and capability management. OHS-officer for 300 employees in Sweden.

Analysing and resolving business request in order management area. Driving knowledge management (according ITIL principles) and business partnering. Analyse and improve order management process and tools (SAP). Responsible for knowledge management and competence development within service team and global super user community. Business partnering between IT organisations, process team, business and supporting functions. Analysing and resolving business request in order management area. Driving knowledge management (according ITIL principles) and business partnering. Analyse and improve order management process and tools (SAP). Responsible for knowledge management and competence development within service team and global super user community. Business partnering between IT organisations, process team, business and supporting functions. ITIL and Knowledge Centered Support, Knowledge Management, Business Partnering

Lund, Sweden

Source negotiate and contract suitable IT and Service suppliers for Tetra Pak projects and services. Including best practise adaptation through risk analysis, trends and market performance follow-up and forecast.

Lund, Sweden

Member of the Supply Chain Integration team with main responsibility to develop Customer Service processes and drive improvement activities and projects. Drive capability development. Liable to establish and share best practice and to drive compliance and performance globally within Customer Service as well as implementing the Customer Service order management strategy worldwide.

Malmö, Sweden

Training global processes and SAP solution for order management, design and supplier management. Deliver training to super-users, train-the-trainer sessions and change management activities.

Lund, Sweden

Customer Support Responsible (CSR) – EuropeE-business coordinator – Nordic

Limhamn, Sweden

Private banking and account manager with budget responsibility. Licensed financial adviser in investment & insurance at Swedsec. Responsible for the office customer events and customer information as well as for the office cooperation with business partners.

Factoring specialist at the banks finance department which included sales, account management and product development. The employment included coordinating the banks salespersons, customers and partners, including follow-up on business deals and evaluation of the results. An important part of the role concerned developing current products as well as new ones, demanding high knowledge about the customer requirements and needs, and how to fulfil them. It also included creating information folders, prospectus and educate the different stakeholders.

Linköping, Sweden

Worked at the banks credit department with granting and administration of credits and warranties. Back-office support and responsible for authorities requests.

Linköping, Sweden

Parallel with my university studies I worked at a telemarketing company with customer surveys and product information.

Master Of Business Administration (M.B.A.), Marketing And Strategic Leadership

Activities and Societies: Karlekon, Civilekonomerna

Marketing, Strategic Leadership, Hrm

French Language And Litterature

• French litterature and language: Cours de Civilisation Française, Supérieur A+B (Jun 1998 - Aug 98), Université de la Sorbonne, Paris. •.

Organizational Psychology

Organisationspsykologi, Organisationsförändring

French Language, Rhetoric

• Rhetoric, 5 points (Summer 1999), University of Linköping. • French A, 20 points (Aug 1997 - Dec 97), University of Linköping.