Brian Lindner Email & Phone Number

Des Moines Metropolitan Area

Des Moines, Iowa Area

Responsible for promoting Sysco products and services but more importantly building relationships with new and existing accounts. Managed the largest sales territory for the entire statewide company; overseeing 300+ Iowa and Illinois Subway locations before company regionalization. Client List includes Aramark, Jersey Mikes, Des Moines University, Lakeside Casino, WesleyLife Retirement Communities and many others. Being the primary contact for all customer interactions and issues. Communicate new releases, discontinued items, and penetrate new menu additions. Work directly with the operations team on product quality assurance, inventory control, delivery scheduling, and inventory projections.-Sales Territory annually generated $50 million plus (the largest of any territory).-Maintain and organize order guides for ease of customer use.-Problem-solve with customers daily to take care of their needs and to create a more enjoyable experience.

Des Moines, Iowa Area

Responsible for planning, coordinating and facilitating all logistics of an assigned event throughout the Iowa Events Center and Wells Fargo Arena. Oversee all production, setup, event staff, and event-related contract services for the entirety of the event. Create floor plan layouts using AutoCAD to best suit the client’s needs. Troubleshoot and utilize decision-making skills before and during the event that best represent the Iowa Events Center and serve the client. Accountable for timely payment while ensuring the event runs smoothly and overall customer satisfaction is met. Planned and managed events yielding over $800,000 in revenue during the first 6 months. Communicate event details with proper departments clearly and promptly. Advance and correspond with the client during the planning stages continually up-selling beneficial services.

Des Moines, Iowa Area

Conceptual Development Duties: Consulted directly with ownership about restaurant composition, construction planning, workflow mapping, appliance layout, menu design, and brand image. Developed and executed handcrafted cocktail menu, preparation checklists, custom ice carving program; while helping shape an extensive rotating wine list. Wrote entire employee handbook detailing rules and procedures, as well as daily duty tasks for employees to follow. Composed cross training manual on proper service techniques, wine tasting notes, flavor profiles, up-sell suggestions, and guest experience proficiency.Management Duties: Led and delegated daily operational tasks pivotal to success while controlling expenditures through detailed analysis of proper purchasing and inventory management. Annually grossed over $2.1 million since establishment, consistently achieving percentage goals and payroll targets. Managed daily activities of over 45 employees ensuring compliance with company policies, regulations, and food safety guidelines. Interviewed, hired, trained, scheduled and paid employees accordingly while periodically reviewing performance standards. Approved or declined scheduling requests while documenting time and attendance records of employees. Generated and analyzed multi-functional financial data reports while being accountable for periodic inventory data management and weekly manager meeting reports. Created and securely managed the interactive business website and email server. Provided customer support to resolve and address rare criticism about service and food quality. Organized monthly employee meetings to discuss formalities, new guidelines, employee evaluations as well as coordinate annual staff appreciation functions such as sporting events and holiday parties.Accomplishments:2 Year Winner of OpenTable's 100 Hottest Restaurants in America (2015, 2016)Cityview Winner Des Moines' Best Kept Secret (2015)Featured on ABC’s The Bachelor (Season 19)

Des Moines, Iowa Area

Consulted with multiple clients to help implement a website design strategy best suited to company needs. Worked with clients on concept design and customer usability modifications when preferred. Managed professional billing and accurately process payments. Developed and implemented various responsive websites using WordPress, HTML, and CSS. Created an e-commerce website for customers to purchase products shipped straight to their door. Utilized developed Themes, Plugins and SEO performance to increase traffic and functionality. Provided customer support for clients, resolving desired website alterations.Client list includes:RoCA, Johnny's Hall of Fame, The Iowa Curling Cup, Brown and Company Construction and Solid Copper Mugs.

Des Moines, Iowa Area

Contributed to restaurants best fiscal yearly earnings of more than $2.4 million, helping raise profits by over 8% in 2013. Annually grossed over $2.2 million during tenure. Directly managed over 35 employees while accountable for nightly deposits, cash drawer checkouts and regular employee duties. Continually developed and analyzed multiple financial date reports needed to accomplish percentage goals. Interviewed, trained and scheduled staff to needs of business demands while inputting and submitting payroll on a bi-weekly basis. Spearheaded security regulations and worked with the security team to create a safer and friendlier environment for patrons by implementing bag checks, ID verification hand guides, use of communication radios and altercation scenario training. Created an inventory system to account for all goods and costs, working with kitchen portion controls and alcohol-serving regulations. Responsible for weekly reports involving sales goals, budget targets, marketing results and customer turnout. Created and managed interactive restaurant website and email server. Designed company promotional advertisements to be featured on-premise or online.Accomplishments: Awarded #1 Bar in Des Moines by Juice Magazine (’12)3 Year Winner of Best Sports Bar by City View Magazine (’12, ‘13’, ’14)

Des Moines, Iowa Area

Validated customers age requirements for alcohol consumption while creating friendly, welcoming environment. Provided fast, professional service and mixed drinks correctly to customer's order. Handled cash sales correctly and responsibly. Maintained a safe and secure work environment for staff and customers while monitoring alcohol consumption, refusing to serve intoxicated guests and requesting taxi cabs when desired. Stocked alcohol and beer inventory nightly keeping an arranged and efficient standard. Consistently kept bar and work areas clean and sanitary in compliance with standards and regulations.

Des Moines, Iowa Area

Greeted and approached guests in cordial attentive manner. Served starter drinks while validating customers age requirements for alcohol consumption. Provided customer service to guests about menu options and answered questions in a helpful fashion. Properly up sold items to increase sales and restaurant profits. Communicated with kitchen staff about orders, allergies and dietary restrictions. Monitored guests regularly to address and resolve any issues with satisfaction. Adhered to corporate procedures and quality standards. Stayed current with new drink recipes from corporate headquarters as well as new beers made by our local Brewmaster. Stocked alcohol, beer, wine, mixers garnishes and various supplies to maintain customer demand and effective workflow. Handled cash sales correctly and responsibly.

Des Moines, Iowa Area

Des Moines, Iowa Area

Des Moines, Iowa Area

Summer InternshipAssisted in coordinating and scheduling events to promote products. Conducted marketing techniques in various locations to promote products. Educated and interacted with consumers about products. Promoted VitaminWater, SmartWater and VitaminEnergy

Des Moines, Iowa Area

B.A. In Journalism And Mass Communication, Advertising

Activities and Societies: Phi Gamma DeltaPositions held within Phi Gamma Delta: Pledge Educator 2008-2009 Met with future fraternity.

Diploma, High School/Secondary Diplomas And Certificates