Functional Analyst
CurrentERP Functional Analyst - Order to Cash• Support the Portfolio Applications Manager to meet team objectives• Responsible to meet functional requirements within agreed time and quality metrics• Implementation of applications according to best practise for the specific technology; prevent new and reduce existing customisations and maintain the software at the latest supported version – this is achieved through a focus on projects (“build”) for non-Oracle… Show more ERP Functional Analyst - Order to Cash• Support the Portfolio Applications Manager to meet team objectives• Responsible to meet functional requirements within agreed time and quality metrics• Implementation of applications according to best practise for the specific technology; prevent new and reduce existing customisations and maintain the software at the latest supported version – this is achieved through a focus on projects (“build”) for non-Oracle applications and support (“run”)• Impact analysis of new / changed user requirements highlighting changes required; violation of non-customisation rules; application functionality mapping to user functional requirements• Conduct configuration; testing and user training• Prepare projects for transitioning into production including rectification of all bugs prior to transitioning; updated document; testing and conducting disaster recovery test• Train; guide and support business Super Users on the correct usage of applications with onsite support at manufacturing / warehouse / depot sites where required• Identify out of compliance to IT strategy; policies; governance frameworks; standards - propose and execute rectification actions• Identify and execute opportunities for continuous improvement in IT services delivery; includes identifying patterns of user behaviour that may require additional retraining and support• Create and maintain relevant documentation such as business processes; functional designs; configuration, maintenance and support guides; test cases; user guides and training guides• Provide after business hours support per applicable schedule• Proactively increase own understanding and abilities for all non-Oracle applications Show less