Lindsay C. Email & Phone Number

Louvain-La-Neuve, Walloon Region, Belgium

- Corporate communication: strengthen the visibility and identity of Mundo centers by creating and implementing a new content strategy with a media mix approach / manage the re-design of the new website for a better lead & customer journey / seek for communication opportunities in the impact first network / manage the content (both visual and written) for the annual report publication / newsletters and campaign marketing design / improve visual identity- Internal communication : support the… Show more - Corporate communication: strengthen the visibility and identity of Mundo centers by creating and implementing a new content strategy with a media mix approach / manage the re-design of the new website for a better lead & customer journey / seek for communication opportunities in the impact first network / manage the content (both visual and written) for the annual report publication / newsletters and campaign marketing design / improve visual identity- Internal communication : support the 'soft services' team in the communication towards the tenants (ensure a consistent communication, writing texts and 'service updates', translations, creation of posters and invitations)- Marketing: creation of promotional materials Show less

- Participate in the strategy around the marketing technologies tools and processes to support the company growth and ambitions- Integrate the CRM with the marketing automation tool Hubspot to strengthen the tech ecosystem and smoothen the marketing/sales customer journey (+ help build marketing campaigns, automations linked to marketing activities, emailings...)- Reinforce the collaboration sales/marketing thanks to improved lead management strategy, a strong campaign process and a… Show more - Participate in the strategy around the marketing technologies tools and processes to support the company growth and ambitions- Integrate the CRM with the marketing automation tool Hubspot to strengthen the tech ecosystem and smoothen the marketing/sales customer journey (+ help build marketing campaigns, automations linked to marketing activities, emailings...)- Reinforce the collaboration sales/marketing thanks to improved lead management strategy, a strong campaign process and a well balanced usage between Salesforce and Hubspot - Manage suppliers and external consultants; identify their objectives and follow their progress- Supervise Junior colleagues - Manage the budget allocated to the CRM and suggest areas of growth- Create the "CRM Community" promoting Salesforce usage through internal events and campaigns and introducing key concepts such as "CRM ambassadors" and customised training paths- Responsible GDPR for the Marketing Technologies ecosystem (policies, processes) Show less

- Single point of contact for all requests linked to the CRM ecosystem (Salesforce for customer data and forecasting of revenues, PSA for project management, Conga for contracts)- Develop and customise the CRM to align with the business (fields, layouts, processes, automations)- Implement the product catalogue and the quote in Salesforce - Enrich the CRM by integrating it to other tools that bring added value to the customer experience such as Conga for contracts, LinkedIn Sales… Show more - Single point of contact for all requests linked to the CRM ecosystem (Salesforce for customer data and forecasting of revenues, PSA for project management, Conga for contracts)- Develop and customise the CRM to align with the business (fields, layouts, processes, automations)- Implement the product catalogue and the quote in Salesforce - Enrich the CRM by integrating it to other tools that bring added value to the customer experience such as Conga for contracts, LinkedIn Sales Navigator, Gmail...- Valorise and promote data visualisation by providing operational and strategic reports & dashboards- Monitor the Data Quality and improve it through good practices and automation- Centralisation of the different departments' needs (HR, Finance, Legal, Sales, Marketing) in terms of tools and processes ; organisation of workshops and feedback sessions- Presentation of the sales and marketing KPIs; analysis and recommendations (+roadmaps)- Users coaching with training, Q&A sessions, documentation, slides or screencasts Show less

My role at N-SIDE enables me to work in different areas which is helps me develop a strong flexibility. Among the different parts of my job:- Sales: making the business relationships efficient and human in account management and looking for new opportunities worldwide linked to two of our products : N-SIDE Suite for Clinical Trials and SCOOP.Also : Market study, competition analysis, pitching, cold calling, lead generation, prospection onsite - CRM: promoting the utilization… Show more My role at N-SIDE enables me to work in different areas which is helps me develop a strong flexibility. Among the different parts of my job:- Sales: making the business relationships efficient and human in account management and looking for new opportunities worldwide linked to two of our products : N-SIDE Suite for Clinical Trials and SCOOP.Also : Market study, competition analysis, pitching, cold calling, lead generation, prospection onsite - CRM: promoting the utilization of Salesforce at N-SIDE, developing and improving processes. I also implemented the project management tool with my team in order to have a complete integrated system. I am continuously looking for knowledge and ways to ease the process for my fast growing company.- Digital marketing: Creating Analytics campaigns with strong Google Analytics knowledge and elaborating conclusions and next steps with a solution-oriented approach. Also : Articles for the website and LinkedInAnalysis of social media (LinkedIn/Twitter)/Google Analytics metrics Show less

*Internship* Key role: Identifying new leads, pitching products & services, contacting potential customers, attending industry events, doing market research (focus on the UK)

Moscow, Russian Federation

- Translation from Russian and English into French. Articles concern with a wide variety of subjects (politics, science, economy, culture...) which were published on the online newspaper.- Writing of articles in French about Russian culture. - Writing of critical remarks on the newspaper contents (on request of the General Manager) - Searching information for potential articles (journalism)

Master'S Degree, Multidisciplinary Translation

> Working languages: Russian, Spanish, English > Translation skills: Political, economic, scientific, technical, legal, literary.

Bachelor'S Degree, Translation And Interpreting

Translation and interpreting from Russian and Spanish into French (mainly texts about international issues) ERASMUS exchange in the Moscow.