•Q1 2023- 114% to Quota; Platinum Club Winner ($100+ growth Y/Y); 39% growth; and #1 Regional Growth.•Q3 2022- #1 Clip Applier Growth; Platinum Club Winner ($100+ growth Y/Y); 47% growth; #1 Regional Growth.•Q2 2022- 120% to Quota; #1 Clip Applier Growth; Platinum Club Winner ($100+ growth Y/Y); 27% growth; #1 Regional Growth.•Q1 2022- #1 Clip Applier Growth.

•Q4 2021- 118% to Quota.•Q2 2021- 113% to Quota; 42% growth

•Identified inefficiencies in the rental return process, creating a new system for employees that boosted customer service scores and profitability.•Managed team of 25 employees, providing daily guidance and feedback to achieve high-performing results.•Top 10 Assistant Manager April 2021

•Increased operating profit within 5 months, earning top 3 store ranking in region. •Designed written procedures and daily expectations for the team, raising customer satisfaction from 78% to 90%. •Managed 7 existing accounts, building and maintaining relationships with dealerships, body shops and service centers; received recognition from area manager for client satisfaction.

•Engaged in ongoing support and training of employees, including daily one-on-ones and annual reviews.•Helped raise profit from -1% to 42% in 4 months.

•Handled 3 different brands within Dallas Love Field airport, including 12 employees.•Achieved number 1 company-wide ranking for customer service and operating profit for 2018.•Led 4 team members to receive promotions by providing on-going training and interview preparation.

•Assist in the daily operations of a branch, lead members of the team, handle difficult customer situations

•Mended bruised relationship with main store account, securing account relationship and ending competitor usage.•Constructed process to generate revenue from local businesses, resulting in 4% growth in 4 months. •Streamlined existing delivery procedure, allowing for quicker service, staff efficiency, and customer satisfaction.

•Supervised and developed team of insurance agents; steered employee into top 5 agents out of 600 employees.•Spearheaded project that produced higher number of online accounts, reduced employee burnout and raised customer satisfaction. •Pitched recruiting opportunity at conventions to VP, fueling member recruitment for organization’s management programs.

-Opening/Closing Store-Customer Transactions-Corporate to Store Liason-Lead Sales Associates

-Shadow Insurance, Travel, Motor Club, and Management-Assistant Receptionist-Complete Travel Agent certifications-Assist with projects in the travel and insurance department

-Supervise Telecounselors-Call prospective students to promote campus