IT Operations Manager leading a highly skilled national team of radiology IT professionals.Working closely with the General Manager of IT, I help ensure the effective management of the IT department, and ensure all applications and technology systems across the organisation operate optimally. Furthermore, I provide regular detailed technology solutions advice and support to various business teams to help the organisation realise ongoing enhancement opportunities.

Assisted with developing detailed business cases and subsequently (and successfully) implemented key technology transformation projects within the organisation. Two large, complex technology projects I helped successfully deliver to the organisation include:1) Implementation of a new national wide area network (WAN) and telephony solution to all 70 + Capitol Health locations.2) National data centre transition from multiple on-premise solutions to a unified next generation cloud-hosted data centre.

Led the IT department in a coordinated effort to enhance the technology and service delivery to the organisation's staff and referring practitioners nationally. This involved managing and leading a team of over 20 highly skilled Radiology IT professionals, and regularly providing IT solution outcomes to senior and executive leaders within the organisation.

An an Applications SME, I provided detailed technical solution outcomes to the business. My core interests and expertise were in Picture Archiving & Communications systems (PACS) technologies and associated solutions.

Experienced in ITIL service management, advanced application support, training and customer service delivery within a busy Radiology IT environment.Key highlights during my time with I-MED Radiology:- Acted as escalation point for complex support matters within the team. - Managed the training and mentoring of new IT support staff. - Regularly identified and implemented improvement opportunities within the IT department.