• Leverage the capabilities of the workforce in the field by supporting HR managers and on-site operational managers in the implementation and maintenance of day-to-day HR practices.• Consult with management teams to align human resources strategy and programs with each location’s operational goals and objectives. • Conduct regular audits of units across the country according to established and approved schedule; work to drive compliance with Centerplate policies as well as local, state and federal mandates. • Develop and deliver training activities in accordance with compliance requirements (TIPS, Frontline Training, Orientation, Manager Onboarding, CORE Training); work to strengthen customer service, safety and technical competencies among all levels of regional workforce through focused training.

• Responsible for all HR functions including, staffing, training, employee relations, strategic planning and organizational development.• Managed over 20 part-time administrative professionals, 1 full-time HR Assistant, 450 employees, and over 1,800 non-profit volunteers.• Designed a robust training program to develop and enhance the skills of non-profit groups and employees.• Restructured recruiting process with an emphasis on hiring ‘most qualified’ candidate selections and improved orientation programs to maximize performance, promoting retention of staff.• Placed emphasis on non-profit recruitment to ensure concessions operations were fully staffed by non-profit groups, decreasing the number of temporary staff within the unit to near zero.• Developed new electronic check-in process to efficiently and accurately track all non-profit groups and employees.

• Coordinated applicant interviews, pre-employment processes and candidate selection actions.• Processed, verified and transmitted employee payroll in timely and efficient manner.• Successfully recruited and staffed over 400 non-profit volunteers and 150 part-time employees.• Managed all accounting and vault, including accounts payable, accounts receivable, making and dispensing banks, verifying vault counts and overseeing all cash operations.• Ended practice of temporary labor, thus improving employee performance and gaining organizational stability/continuity.