This position is responsible for the staffing, supervision, direction, training, and administration of FoxComm 911 Center. The 9-1-1 Director works closely with Law Enforcement, Fire, and EMS leaders to establish and maintain the highest quality of emergency communication services provided to the agencies and communities supported by FoxComm. This position is responsible for all activities and operations of a consolidated Public Safety Answering Point (PSAP) and establishes performance… Show more This position is responsible for the staffing, supervision, direction, training, and administration of FoxComm 911 Center. The 9-1-1 Director works closely with Law Enforcement, Fire, and EMS leaders to establish and maintain the highest quality of emergency communication services provided to the agencies and communities supported by FoxComm. This position is responsible for all activities and operations of a consolidated Public Safety Answering Point (PSAP) and establishes performance standards for employees. Show less

· Supervised staff including training, coaching, and evaluating staff performance, as well as managing personnel issues.· Ensured the efficient operation of emergency communications system and other communications equipment.· Projected staffing needs and maintain adequate staffing levels.· Developed training plans and managed the training program.· Ensured that the dispatch center and personnel complied with policies, procedures, and standards.· Performed duties of a… Show more · Supervised staff including training, coaching, and evaluating staff performance, as well as managing personnel issues.· Ensured the efficient operation of emergency communications system and other communications equipment.· Projected staffing needs and maintain adequate staffing levels.· Developed training plans and managed the training program.· Ensured that the dispatch center and personnel complied with policies, procedures, and standards.· Performed duties of a Telecommunicator; handled calls for service to include 911 calls from the public requesting law enforcement, fire and EMS and dispatched emergency responders.· Ensured that resource materials were current, properly stored, and easily accessible.· Maintained the Illinois Law Enforcement Access Data System for multiple law enforcement agencies.· Coordinated with the management team in the development of operating procedures and ensured policies and procedures remained up to date and followed all required standards and state mandates. Show less

· Develop and maintain standard operating guidelines for emergency management operations during emergency and disaster situations in accordance with Federal and State Guidelines.· Provide programs to properly train the emergency management organization.· Coordinate the procurement of resources requested from municipalities within Lake and McHenry Counties and direct aid to areas where needed.· Collaborate with private industries for use of privately owned resources.· Maintain… Show more · Develop and maintain standard operating guidelines for emergency management operations during emergency and disaster situations in accordance with Federal and State Guidelines.· Provide programs to properly train the emergency management organization.· Coordinate the procurement of resources requested from municipalities within Lake and McHenry Counties and direct aid to areas where needed.· Collaborate with private industries for use of privately owned resources.· Maintain contact with the Mayor’s Office and Lake and McHenry County Emergency Management Agencies and other agencies as assigned during emergency situations. Show less