Lindsay Tuttle Email & Phone Number

Gum Spring, Va, Us

Serve as project lead for new clinical IT applications and software. Maintain a high-level of knowledge pertaining to current clinical applications. Provide end-user training as needed. Identify, create, develop, and implement solutions for clinical IT application challenges. Assess current workflows to identify inefficiencies and implement solutions.

Henrico, Virginia

Provide design, support, and quality assurance for information technology systems/applications impacting all clinical departments.Designed, assisted in the build of, and implemented a process allowing end users to digitally complete patient leave paperwork within minutes.Analyze existing workflows and develop new processes to maximize efficiency.Content expert regarding clinical applications, providing system advice to end-users.Manage and edit DAM content, user roles, and overall functionality.Assist in the development and implementation of new projects, clinical processes, and workflows.Manage user access and develop new content in Phrase Express.Develop and manage reports in Athena Report BuilderProvide Clinical Applications and general IT support via helpdesk, email, and on-site.

Richmond, Virginia Area

Assisted with the implementation of a new Electronic Health Record system by: troubleshooting discovered and reported problems during go-live. working collaboratively with members of the leadership team on new front office and clinical workflows while continuously focusing on quality assurance. providing on-site support for several weeks at multiple offices.Research and resolve clinical application inquiries/issues daily.Successfully spearhead aspects of data management projects including: Populating labor and delivery summaries to 300 patients per month. Managing flow of 1,000 lab test documents per week. Running daily reports to support clinical quality assurance. Navigating Electronic Medical Records for over 40 medical providers.Notify patients of normal test and/or lab results as directed by provider or practice protocol via Secure Message. Review result content to verify provider interpretation of results. Populate flow sheets for miscellaneous testing.Query doctors and cross-functional teams to clarify ambiguous, conflicting, or incomplete documentation and data.

Richmond, Virginia Area

Fostered collaborative team environment by interviewing, hiring, training, and developing Patient Coordinators and clinical staff.Enhanced call center and front desk patient care by training team members on exceptional service, investigating concerns, complaints, and resolving issues in a timely manner.Coordinated and facilitated streamlined operations to mitigate errors and maximize efficiency.Proactively evaluated current workflows by seeking ways to increase improvement through soliciting staff feedback and assessing future value of investing in newer software/technology.

Glen Forest Office

Trained 10+ Patient Coordinators and created a 100+ page interactive training manual.Supported and implemented patient safety and other safety practices as appropriate.Conducted technical and informational training classes and/or onsite sessions, both on a regular and as needed basis.Developed and conducted training in departments on regulatory procedures, documentation requirements, and department specific computer operations.Observed staff working on Patient Access functions in clinic setting.Audited the effectiveness of department education and training programs and provided feedback to the employee on performance.Maintained documentation of training, education, and new employee orientation. Provided reports of quality, management, performance, educational activities, and program effectiveness to appropriate management staff.

Henrico Doctors Office

Interviewed patients to obtain medical information, documented medical histories, triaged patients, handled patient intake, prepared patients for examinations, and prepared exam rooms.Checked vital signs, assisted doctor with procedures, obtained medical/family history, and chief complaints.Demonstrated strong organizational skills in proper charting, filing and maintenance of all patient records.Consistently achieved 100% cleanliness and sanitation of exam rooms and medical equipment through proper sterilization procedures.Properly handed all specimens according to the company's guidelines, protocols, and safety procedures while always maintaining a sanitary and safe workplace

Glen Forest/Henrico Office

Provided customer/administrative support to 100+ patients daily and 35+ Medical Providers.Coordinated patient information through all caregivers, insurance companies, billing departments, and according to facilities policies and procedures.Scheduled appointments and provided patients with knowledge of upcoming procedures, and studies protocols to follow.

South Hill, Virginia

Promoted to inpatient Admissions within six months of employment. Admitted patients for inpatient and outpatient proceduresVerified insurance and obtained authorizations

Bachelor Of Arts (B.A.), Liberal Arts And Sciences, General Studies And Humanities, Senior

Activities and Societies: Golden Key International Honour Society Magna Cum Laude

Associates, General Studies

Fine Arts