Lindsay Eichenlaub Email & Phone Number

California, United States

South San Francisco, California, Us

Pleasanton, California, Us

San Francisco, Ca, Us

Owned and developed employee training program and materials, encompassing onboarding, customer service, system rollouts, and soft skills for 5,000+ employees in the field.Improved employee engagement with training programs within 10 months by increasing Associate Opinion Survey results, moving satisfactory score out of the bottom 5 categories.Introduced solutions to create blended learning programs, by implementing e-learning courses, virtual instructor-led courses, and ongoing micro-learning to develop and engage all employees.

San Francisco, California, Us

Designed and facilitated programs focused on employee development, manager development, and performance management, including but not limited to: leadership development workshops, onboarding, feedback skills, presentation skills, effective communication.Identified and managed a vendor that helped build a value’s driven Manager Development program.Collaborated with People Business Partners and business leaders to strategize and improve foundational talent management processes and frameworks.Provided one-on-one coaching and feedback to leadership, team leads, and employees.

Cupertino, California, Us

Managed the training content production process from development to publish for multiple audiences globally, by working with subject matter experts, content editors, and video production vendors.Wrote training content and communications for internal mobile training app, while incorporating learning strategy for ideal training modality.Owned the publishing process for content through the internal learning system, creating tracking numbers, uploading content, and localizing.

Cupertino, California, Us

Developed, managed, and delivered training programs for 16 Apple Retail locations in New York City, with an emphasis on internal training, new hire onboarding, and trainer development.Collaborated with leadership partners to strategize, create, and rollout tailored training and development solutions.Created and lead train-the-trainer program by coaching and providing feedback to 80+ internal trainers who executed monthly market-wide trainings.

A team player devoted to the client experience and overall timely delivery of high quality video projects.

Cupertino, California, Us

Focused and driven to deliver elevated in-store events that aligned with customer demographic and overall Apple brand.

New York, Ny, Us

Interacted with the San Francisco Bay Area community by organizing high energy video shoots with producers and street team.

New York, Ny, Us