Director Of Customer Success
Current
Feb 2024 - Present
AeroLeads people directory · profile
Lindsay Fifield Email & Phone Number
Director of Customer Success at Forethought
at
Forethought
1 work email found
@ajilon.com
1 phone found area 405
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Director of Customer Success at Forethought
Location
Austin, Texas, United States
Who is Lindsay Fifield? Overview
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Quick answer
Lindsay Fifield is listed as Director of Customer Success at Forethought at Forethought, based in Austin, Texas, United States. AeroLeads shows a work email signal at ajilon.com, phone signal with area code 405, and a matched LinkedIn profile for Lindsay Fifield.
Lindsay Fifield previously worked as Director of Customer Success at Forethought and Enterprise Customer Success Manager at Forethought. Lindsay Fifield holds Bachelor Of Science, Psychology from University Of Oklahoma.
Company email context
Email format at Forethought
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*@ajilon.com
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AeroLeads found 1 current-domain work email signal for Lindsay Fifield. Compare company email patterns before reaching out.
Profile bio
About Lindsay Fifield
CX Leader with 15+ years of GTM and Client Success Management experience. Specialty areas include account management, relationship management, customer success, business development, consulting, customer experience, AI best practices, and customer service. Passionate about creating lasting relationships and delivering exceptional outcomes to clients.
Listed skills include Project Management, Web Development, Business Analysis, Integration, and 32 others.
Current workplace
Lindsay Fifield's current company
Company context helps verify the profile and gives searchers a useful next step.
6 roles
Lindsay Fifield work experience
A career timeline built from the work history available for this profile.
Enterprise Customer Success Manager
Jul 2021 - Feb 2024
Head Of Customer Success
- LogiGear provides leading-edge software testing technologies and expertise, along with software development services, that enable our customers to accelerate business growth while having confidence in the software they.
- Responsible for ensuring all customers recieve technical and knowledge enablement through demos, POCs, initial implementation, onboarding, training and account management.
- Monitor customers health through regular NPS surveys, feedback, and attention to their desired outcomes.
- Reduce churn and increase renewals by increasing engagement in accounts and providing support, communication, and thought leadership throughout projects and subscriptions.
- Identify expansion opportunities though upsells and crosssells as customers trusted advisor.
- Collaborate efforts amongst marketing, product, support and delivery teams to ensure a customer-centric approach to all aspects of project and product delivery.
Jan 2020 - Jul 2021
Enterprise Customer Relationship Manager | Business Development Manager
- Modis is a global provider of IT staffing services, helping connect IT professionals with opportunities at leading technology companies.
- Responsible for establishing, building, and maintaining relationships with C-Level executives and hiring managers to sell strategic IT services.
- Key Account Management of Modis’ second largest National Strategic Account.
- Grew Fortune 100 Account from 1 consultant to over 160 located across multiple site locations in the US and Mexico.
- Successfully managed 10+ additional accounts while booking sales in excess of 2-4M year over year.
- Top revenue producer averaging over 15,000 in weekly Gross Profit
Jun 2009 - Apr 2015
Account Manager
- Apex Systems is a national IT and Engineering staffing firm that specializes in the placement of IT, Engineering and Telecommunication professionals in temp, temp to perm, and permanent positions.
- Managed a portfolio of 15+ accounts which included several Fortune 100 IT and Engineering companies as well as several state agencies.
- Responsible for prospecting and sourcing new business, while maintaining and expanding business relationships within my current portfolio.
- Communicated and met with Senior Managers and C-Level Executives to ensure satisfaction was met and quality service was provided.
- Created Statements of Work (SOW’s), responded to Request for Proposals (RFP’s), and reviewed service contracts so that compliance was met with company policy and procedures.
- Negotiated rates and terms so that business was mutually beneficial and profits were maximized.
Jan 2007 - Jun 2009
Technical Recruiter
- Recruited Project Managers, Business Analyst, Technical Writers, Systems Analysts, Network Engineers, Systems Administrators, Developers, Desktop Support Technicians, and Customer Service Engineers for various clients.
- Interviewed candidates for contract and contract-to-hire placements with local IT companies.
- Pre-screened, administered paperwork, checked background and references, and on-boarded/off-boarded consultants and contractors.
- Assisted Business Development by doing market segment research and prospecting in the Austin market
- Participated in Pre-Sales Development training and was promoted after 6 months.
- Broke company record by becoming the fastest growing branch in Apex history- $50,000/week in first 10 months of business.
Jul 2006 - Dec 2006
2 education records
Lindsay Fifield education
Bachelor Of Science, Psychology
University Of Oklahoma
Bachelor In Business Administration, Marketing
University Of Oklahoma - Price College Of Business
FAQ
Frequently asked questions about Lindsay Fifield
Quick answers generated from the profile data available on this page.
What company does Lindsay Fifield work for?
Lindsay Fifield works for Forethought.
What is Lindsay Fifield's role at Forethought?
Lindsay Fifield is listed as Director of Customer Success at Forethought at Forethought.
What is Lindsay Fifield's email address?
AeroLeads has found 1 work email signal at @ajilon.com for Lindsay Fifield at Forethought.
What is Lindsay Fifield's phone number?
AeroLeads has found 1 phone signal(s) with area code 405 for Lindsay Fifield at Forethought.
Where is Lindsay Fifield based?
Lindsay Fifield is based in Austin, Texas, United States while working with Forethought.
What companies has Lindsay Fifield worked for?
Lindsay Fifield has worked for Forethought, Logigear Corporation, Modis, and Apex Systems, Inc..
How can I contact Lindsay Fifield?
You can use AeroLeads to view verified contact signals for Lindsay Fifield at Forethought, including work email, phone, and LinkedIn data when available.
What schools did Lindsay Fifield attend?
Lindsay Fifield holds Bachelor Of Science, Psychology from University Of Oklahoma.
What skills is Lindsay Fifield known for?
Lindsay Fifield is listed with skills including Project Management, Web Development, Business Analysis, Integration, Itil, Strategy, Account Management, and Organizational Development.
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