LogiGear provides leading-edge software testing technologies and expertise, along with software development services, that enable our customers to accelerate business growth while having confidence in the software they deliver. As a premier software testing company, LogiGear provides TestArchitect, a test automation tool that allows testers to easily create, execute and automate software tests using a modern keyword-based method for creating a large number of high-quality, reusable, and maintainable tests. ● Responsible for ensuring all customers recieve technical and knowledge enablement through demos, POCs, initial implementation, onboarding, training and account management. ● Monitor customers health through regular NPS surveys, feedback, and attention to their desired outcomes.● Reduce churn and increase renewals by increasing engagement in accounts and providing support, communication, and thought leadership throughout projects and subscriptions.● Identify expansion opportunities though upsells and crosssells as customers trusted advisor.● Collaborate efforts amongst marketing, product, support and delivery teams to ensure a customer-centric approach to all aspects of project and product delivery.● Increase customer delight and satisfaction

Modis is a global provider of IT staffing services, helping connect IT professionals with opportunities at leading technology companies. ● Responsible for establishing, building, and maintaining relationships with C-Level executives and hiring managers to sell strategic IT services. ● Key Account Management of Modis’ second largest National Strategic Account.● Grew Fortune 100 Account from 1 consultant to over 160 located across multiple site locations in the US and Mexico.● Successfully managed 10+ additional accounts while booking sales in excess of 2-4M year over year.● Top revenue producer averaging over 15,000 in weekly Gross Profit● Led strategic meetings with customers, vendors, partners, and consultants to ensure SLA’s were met and projects were successful and completed on time.● Regularly updated CRM and Salesforce with sales data, forecasting, communication notes, interactions and marketing efforts.● Created job descriptions, collaborated with recruiters, screened and reviewed resumes of applicants, conducted technical and soft skill interviews via phone, in person and remote recruiting tools.● Negotiated rates and salaries, communicated benefits, and established orientation and training for new hires.● Led strategic meetings with customers, recruiters, and partners to ensure job descriptions were dynamic, accurate, search terms and keywords were optimized for ATS, and hiring timelines were set and managed properly so that the hiring process and onboarding was completed on time.Territory- Austin and San Antonio tech markets

Apex Systems is a national IT and Engineering staffing firm that specializes in the placement of IT, Engineering and Telecommunication professionals in temp, temp to perm, and permanent positions.● Managed a portfolio of 15+ accounts which included several Fortune 100 IT and Engineering companies as well as several state agencies.● Responsible for prospecting and sourcing new business, while maintaining and expanding business relationships within my current portfolio.● Communicated and met with Senior Managers and C-Level Executives to ensure satisfaction was met and quality service was provided.● Created Statements of Work (SOW’s), responded to Request for Proposals (RFP’s), and reviewed service contracts so that compliance was met with company policy and procedures.● Negotiated rates and terms so that business was mutually beneficial and profits were maximized.● Cold called leads and prospected clients to gain more market share and close new business deals.● Saturated current accounts by building strong relationships with decision makers.● Updated CRM and Salesforce on a daily basis to ensure accurate data was recorded for sales and activity reports.● Utilized successful closing techniques to increase weekly sales and meet quarterly quota.● Managed, mentored, and hired Technical Recruiters so the delivery function was efficient and productive.

Recruited Project Managers, Business Analyst, Technical Writers, Systems Analysts, Network Engineers, Systems Administrators, Developers, Desktop Support Technicians, and Customer Service Engineers for various clients and projects.● Interviewed candidates for contract and contract-to-hire placements with local IT companies.● Pre-screened, administered paperwork, checked background and references, and on-boarded/off-boarded consultants and contractors.● Assisted Business Development by doing market segment research and prospecting in the Austin market● Participated in Pre-Sales Development training and was promoted after 6 months.● Broke company record by becoming the fastest growing branch in Apex history- $50,000/week in first 10 months of business.● Placed over 45 consultants in under 6 months as a Professional Recruiter.