Lindsay Getter Email & Phone Number

Boulder, Co, Us

Us

Us

Manage custom key accounts, maintaining strong existing partnerships and creating new opportunities to grow the custom water bottle business. Discover new ways to evolve key account programs with efficiency and innovation to fulfill customer’s needs.• Contribute to the consistent average growth of 10% in YoY annual revenue, key account portfolio includes Lululemon, REI, Rapha Racing, Powerade, and MEC.• Member of the innovation team brainstorming and collaborating on new product ideas to fulfill customers growing and changing needs.• Manage internal and external partner systems to ensure projects meet assigned deadlines.• Leading the effort in creating a sustainability program for custom division focused on sustainable product sourcing, circular economy, and development to reduce environmental impact.

Us

Manage custom accounts, supporting the design and production of water bottles and cycling apparel. Maintain strong relationships with each client account to retain and grow the business. Work cross-functionally with global teams in project managing the creation of the custom items to meet client expectations and future needs.• Contribute to the consistent growth of 10% in YoY annual revenue, managing a portfolio of hundreds of clients including local shops to large corporations. • Created a customer satisfaction survey to receive consistent feedback from clients and build “Best in Class” processes and systems to support continued sales and revenue growth.• Overseeing the project management component of diversifying the custom apparel division, expanding beyond cycling gear through collaboration with current national and international clients and the internal design teams. Key clients include the Dempsey Challenge and Under Armor.

Created and executed a successful Pet Care service in Boulder. Self-promoted business by building online presence within the local market starting with building a company website, learning SEO, curating social media accounts and grassroots marketing. Networked with local pet shops and veterinaries to build relationships and promote business services. • Turned a profit within 30 days of opening business operations with a consistent 10% average growth MoM.• Provided professional and quick responses to inquiries from both new and returning clients. Accountable for the highest standard of service.• Became relevant online amongst competitors through self-education on SEO. Utilized Google Analytics to track user traffic – more specifically user page visits, bounce rates and demographics.

Louisville, Co, Us

Manage produce buying for Colorado, Kansas City, Great Lakes and Tristate (Pennsylvania, New York and Maryland) warehouses. Purchase over 130 unique produce items based on customer daily and weekly sales history sourced directly from farmers and/or from regional distributors. Foster partnerships with co-ops, organic farms and distributors to deliver quality products. Negotiate weekly prices with suppliers to meet margin targets. Managed Organic Certifications tracking for farms/vendors within each region. •Grew the Tristate (serves over 4,500 customers each week) into the most successful region. Attained a weekly shrink target of less than 1% for each warehouse location, beating the 4% goal through effective preparation and planning. •Participate in the interview and selection process for new buyers. Developed a training program enabling new employees to be productive within weeks instead of months, avoiding any lapses in sales. •Tracked each order from initial order entry to booking trucks for ensuring on time delivery and order accuracy throughout.

Boulder, Co, Us

Oversaw cost accuracy and updates for 80,000 products and 600 vendors. Reduced costs by analyzing bid opportunities on high moving items. Managed vendor information within the ERP (Enterprise Resource Planning) system. • Enhanced the use of product tracking software (FogBugz) to include the prioritization of cost discrepancies and vendor cost updates which simplified and organized the procurement process. • Managed vendor pricing and catalog updates by creating an Excel spreadsheet which contained program discounts, and price update schedules.

Managed a portfolio of 50 accounts consisting of over 3,500 products. Performed demand planning to forecast sales and inventory levels and frequently met with vendors to review product requirements and delivery schedules. • Discovered the top selling product which significantly contributed to the achievement of year-end sales goals. Grew relationship with the vendor becoming their top account.• Improved communications with sales representatives by scheduling frequent meetings resulting in timely reviews of product sales and the introduction of new products before they hit the market.

Consistently provided exceptional customer service that met or exceeded company standardsTrained new employees to work efficiently and effectively with co-workers & customersEnsured organizational improvement via customer feedback to upper management