Lindsay Helm Email & Phone Number

•Manage a content book of over 250 clients, with the majority VIP and high-touch clients•Assist in workflow optimizations and key projects to uplevel efficiency while leveraging AI tools•Create valuable team resources for knowledge base, including training looms, a plans comparison chart, and process documents•Maintain revision rate of under one day (SOP is 7 days)•Navigate deliverables for high-profile/celebrity real estate clients•Top performer on the Content Team, consistently producing 1.5-2x the required quota per day while maintaining a low revision rate

•Responsible for quality assurance and overseeing content services for 250-300 luxury real estate clients•Created and edited real estate blogs, community guides, agent bios, and miscellaneous copywriting pages focused on SEO-optimized content•Partnered with client success, onboarding, and support teams to uphold top-tier standards for content and resolve client escalations as needed•Addressed content revisions and assisted in coordinating content delivery to clients•Adapted to technological advances and leveraged AI content generation tools to improve workflows and optimize efficiency• Top performer on the Content Team, consistently producing 1.5-2x the required quota per day

• Reviewed and revised community guides and search-engine optimized articles for real estate websites• Performed research on real estate process, communities, and market reports• Edited content for quality, voice, accuracy, grammar, spelling, punctuation, and format according to stylistic guidelines• Reliably and proactively met guidelines and communicated effectively with editing team

Remote

• Wrote detailed product reviews, user guides, and comparison articles for client website• Performed independent, thorough research on technical specifications and features of products• Created comparison charts and located relevant images and videos to supplement readers' understanding• Reviewed and edited content to follow stylistic guidelines and upheld high standards while meeting deadlines

• Reviewed internal documentation for WordPress plugin and updated technical web pages to give effective instructions for use of software• Edited and synopsized content for start-up website, which involved creating outline and summaries for project overview pages and aiding with website architecture and logical layout/flow of content• Adapted and responded to evolving information and assignments as part of collaborative online team

Cedar Rapids, Iowa

• Assisted in functional mobility training, strengthening, stretching, ROM activities, ADL training and patient transfers under direction of physical and occupational therapists across various hospital floors• Responded in timely manner to various patient care needs• Followed safely guidelines and standards of care• Set up assistive devices, such as walkers, wheelchairs, slide boards, towel rolls, crutches and canes• Routinely cleaned equipment, changed bed sheets and pillowcases, restocked linen and supplies• Completed clerical tasks including G-code audit• Performed daily therapy scheduling

• Wrote and edited clear, concise product descriptions and articles • Consistently followed in-house style guide and performed HTML formatting• Routinely exceeded weekly quotas within collaborative, remote team environment

University Of Illinois

• Updated personnel and student records, payroll histories, vacation-sick leave reports• Maintained electronic and physical filing system for confidential HR documents, grants, and financial records• Created spreadsheets and hiring documents• Scanned and copied confidential files and managed document organization routines• Wrote professional letters for job search committees• Arranged itinerary packets and awards for departmental events• Trained fellow student worker in administrative tasks

Harrisonburg, Va

• Created and edited highly detailed project proposal documents, test plans, spreadsheets, bills of materials• Co-created automation department brochure and web page edits• Collaborated with engineers to create project database spreadsheet containing ten years' worth of technical data• Communicated with project managers and engineers

Champaign, Il

• Performed quality assurance and revised procedural documents for administrative, certification, finance, and marketing departments• Maintained organization and filing system of procedure revisions in accordance with audit guidelines

Champaign, Il

• Cashiered, answered phones, assisted customers• Organized books, counted inventories, stocked shelves• Welcomed every customer with a smile :)

Bachelor'S Degree, Rhetoric/Creative Writing, Informatics

Activities and Societies: Tau Sigma Honor Society; Fusion Bible StudyAdvanced writing courses as well as research, digital content.

Associate'S Degree, Literature

Activities and Societies: Phi Theta Kappa Honor Society; Fusion Bible Study;GPA: 3.96

Education record

Courses in research, pathophysiology, pharmacology, community/public health, medical-surgical nursing, psychiatric nursing, pediatrics.

Education record

Activities and Societies: Spanish Honor Society; soccer