Lindsay Karman Email & Phone Number

New York City Metropolitan Area

New York, New York, United States

- Managing a portfolio of 500+ top US Interior Design and Design Gallery prospects and clients - Acquiring new business through outbound prospecting and referrals- Managing cross functional projects between the US, France and London to ensure a smooth client experience - Running client campaigns in order to drive consistent engagement across client accounts- Using SalesForce reports in order to run successful reactivation campaigns

New York, New York, United States

-Top producing Account Luxury Manager (ALM) in the company, achieved top tier seller status “Diamond Club”and “Elite Club” in 2019 and 2021- Attained 130% to quota every month and increased repeat client base through referrals by 20% month over month- Sourced new clients and managed 1,600 existing clients ($25M book of business) across the full sales cycle, operations and customer service, leading to increased consignment rates per clients-Led a VIP pilot program with the top 5% of the NYC market’s consignors. Growing the book of business by $1M+ from July-August.- Member of the company’s Leadership Development Program & The RealReal’s Mentorship Program, training new hires on how to use Salesforce, internal systems, service and luxury selling standards- Curating and cultivating relations with high net worth repeat consignors- Overall focus on bringing in high value product

New York, New York

-Serve a 1600+ consignor base worth $28,000,000+ by driving and cultivating repeat business and achieving monthly goals for the market.-Maintain repeat rate goal through outreach, including re-engagement campaigns by phone, email and text and develop and implement marketing strategies to continually increase consignment with The RealReal-Leverage strong consignor relationships to bring in referrals-Upsell all categories of product accepted (Women’s Fashion, Men’s Fashion, Fine Jewelry & Watches, Art, and Home).- Member of The RealReal's mentorship program for new hires- Managed over 900 accounts driving 2,000 units of supply for the company, attaining 115-130% to quota MoMMaintained strong repeat and activity rate through personalized outreach campaigns, including re-engagement campaigns via email, phone, & textMet luxury clientele in their closets to develop trust, educate them on the resale industry and offer a high level of service for their consignment product-Managed daily touchpoint and opportunities goals through Salesforce and internal CRM to drive consistent client engagement to consistently over attain targets

New York, New York

- Piloted a high value program which involved converting 1-5 unit consignments into 10+ units or procurement of fine jewelry, watches and handbags. Doubled appointment volume from 20 to 50+ in 2 months which led to promotion-Managed the daily schedule for all courier services for over 1000 consignors in NYC-Supported a team of 40+ Luxury Managers on various tasks such as inventory management, client follow up and high value merchandise management• Partner with and support the sales team on the field as well as in office- Work closely with Luxury Managers on processing consignments using SalesForce to document the items- Partner with merchandising team to ensure items are on our approved list of designers- Conduct quality inspections on packaging and documentation

New York, New York

- Worked on international press pulls for editorial shoots and events - Assembled press kits and organizing and archiving press clippings- Organized showroom and assisting with styling appointments- Assisted with social media and Pinterest- Assisted in the preparation of fashion week- Administrative duties and errands- Coordinated and managed sample traffic to and from the office

New York, New York