A customer-focused, adaptable, and results-oriented professional with over four years of experience in leadership roles with Product and Sales teams in fast-paced environments. Possesses interpersonal skills and fosters long-term relationships with managers, co-workers, and customers while maintaining diplomacy in stressful situations. Exceptional organizational, multi-tasking, and project management skills to keep programs and teams on track under tight deadlines. Familiar with tendering process for service contracts, as well as the inspection process. Demonstrates the ability to develop and implement various strategies utilizing problem-solving skills to increase customer satisfaction. Proficient in Salesforce, Zoom, all Microsoft (MS) Applications, and Windows OS.