Provide students with academic advising, career guidance, and connection to outside resources.

Responsible for day-to-day management and coordination of TASS operations and campus-wide tutoring services.Provide Coordination and organization regarding TASS utilization of Navigate for the purposes of monitoring TASS services, includes collection and analysis of data to refine and improve tutorial services overall.Supervise and oversee deployment of tutors, academic coaches/peer mentors and workshops in TASS.Management and oversight of all day-to-day operational activities needed to support the success of TASS. Ensure that tutoring and other academic support services provided to students by TASS are thoroughly assessed and monitored.Support First Generation Summer Bridge/Peer Mentoring.Design, implement and teach the Academic Success Strategies (LAI 203) course.

Oversee academic supports for ~2,600 undergrad/grad studentsIntradepartmental collaboration within the Student Success Center (academic advisement, accessibility services, Vision for Success, Higher Education Opportunity Program) to augment retention and persistence rates through proactive identification of emerging needs and implementation of innovative academic supportsLiaise with English, Math, and Natural Science departments regarding curriculum, placement testing, specialized academic support for first year, developmental, drop-down courses with a focus on the under-resourced, underserved, and conditionally admittedOversee preparation/monitoring of budget for academic coaching; partner with Employee Engagement to systematize payroll process as employer of the largest number of student employees on campusRecruit, train, supervise 170+ student/professional academic coachesActively monitor/maintain a record of ~2,900+ coaching sessions per academic yearPlan/implement Natsci Educational Resource Direction (NERD): peer facilitated sessions and online resources for select science coursesDevelop/facilitate campus-wide workshops on academic success skillsSupervise a professional Writing Specialist; collaborate on implementing writing supports across the disciplinesCommunicate with faculty to determine educational needs across the disciplines and increase awareness of servicesArrange academic support for HEOP students during the academic year and compile data for NYS reportingOversee all academic components for the 5 week summer residential HEOP TRI Scholars Academy -curricular planning/revision; instructor recruitment, hiring, orientation, and supervision; coordination of academic supports); facilitation of seminars; fall course placement decisionsCoach students on executive functioning skills/test taking strategies with a focus on learning preferences/differencesAssist with accommodated examsAdvisor to Pride Alliance (LGBT Club) on campus since 2015

Promoted from Learning Center Coordinator - in addition to the description of duties under that title below, I now also: Oversee preparation and monitoring of budget for the Learning Center; partner with the Office of Employee Engagement to systematize payroll.Partner with departments within the Student Success Center (Academic Advisement, Disability Services, Vision for Success, HEOP) and beyond to augment retention and persistence rates through proactive identification of emerging needs and implementation of innovative academic supports.Collaborate with English, Math, and Natural Science departments regarding curriculum, placement testing, and specialized academic support for first year, developmental, and drop-down courses with a focus on the underprepared and conditionally admitted.Co-Staff Advisor to Pride Alliance (LGBT Club) on campus since 2015.

Assumed this role in addition to concurrent Director of the Learning Center position.Evaluate documentation, determine appropriate accommodations and meet with students and families to discuss such accommodations.Work with faculty to ensure appropriate and reasonable accommodations are provided and courses are accessible to students with disabilities.Interacted and collaborated with other offices and departments on campus to increase accessibility and disability awareness.Meet with new students with accommodations to orient them to procedures of Disability Services, discussion of self-advocacy, differences between high school and college, etc.Coordinate all testing accommodations for students and maintain test integrity through proctoring.Oversee note-taking services.Disseminate texts in alternative format accommodations.Meet individually with students to devise strategies, help with time management, organization, and other challenges students (with or without disabilities) face.Train students with accommodations about assistive technology and provide instruction for use.Provide educational outreach to faculty, staff, and administration on disability awareness. Serve as Project Director – CATS (College Autism Support) Program.

Coordination of academic support services for undergraduate and graduate students. Liaise with faculty to determine educational needs across the disciplines and increase awareness of services. Selects, trains, supervises, and evaluates 170+ student and professional academic coaches (tutors). Actively monitor and maintain a record of ~2,900+ coaching sessions per academic year.Plans and implements Peer Led Team Learning (PLTL) program or Exam Review Tutorial Sessions (ERTS) - student facilitated group study sessions for select science courses.Supervise full time Writing Specialist and collaborate on implementing writing support services across the disciplines.Arrange academic support for Higher Education Opportunity Program (HEOP) students during the academic year and compile data for program NYS reporting. Academic Coordinator for the 5 week HEOP TRI Scholars Academy (Summer Bridge Program) - Oversee all academic components including, but not limited to curricular planning/revision; instructor recruitment, hiring, orientation, and supervision; coordination of academic supports); facilitation of seminars; fall course placement decisions. Academically coach students on executive functioning skills and test taking strategies with a focus on learning preferences/differences.Assists with Disability Services in absence of Director.[2017-2019 Recruit, hire, supervise instructor(s) for developmental course ENG 95, Essential Reading Skills. Coordinate and collaborate regarding curriculum, placement testing, and grading.]Co-Advisor to Pride Alliance (LGBT Club) on campus since 2015

Assumed this role in addition to concurrent Learning Center Coordinator position.Evaluated documentation, determine appropriate accommodations and meet with students and families to discuss such accommodations.Worked with faculty to ensure appropriate and reasonable accommodations are provided and courses are accessible to students with disabilities.Interacted and collaborated with other offices and departments on campus to increase accessibility and disability awareness.Met with new students with accommodations to orient them to procedures of Disability Services, discussion of self-advocacy, differences between high school and college, etc.Coordinated all testing accommodations for students and maintained test integrity through proctoring.Oversaw note-taking services.Disseminated texts in alternative format accommodations.Met individually with students to devise strategies, help with time management, organization, and other challenges students (with or without disabilities) face.Trained students with accommodations about assistive technology and provide instruction for use.Provided educational outreach to faculty, staff, and administration on disability awareness.

Oversaw program and disseminated reports to the grant foundation on the project objectives. Hired, trained, and supervised the Peer/Life Skills Coaches and develop the overall plan for each student and assess the students’ academic and non academic needs (in consultation with Dr. Jane Thierfeld Brown.)

Supervised peer Life Skills Coaches assisting students on the Autism Spectrum with strengthening executive functioning skills, adaptive life skills, classroom behavior strategies, stress management, problem-solving skills, and involvement in campus activities. The coaches work with the students by modeling appropriate behavior through regular one-on-on meetings and group sessions to provide the opportunity for relationship building. (Grant funded by The Peter and Elizabeth C. Tower Foundation)

Worked with the Director of the Learning Center to recruit, hire, supervise, provide training and professional development for peer and professional writing academic coaches. Conducted individual and group writing coaching sessions to undergraduate and graduate students. Worked on creating and managing an online system for synchronous/asynchronous writing coaching and electronic support resources. Developed and performed outreach activities, including class visits, workshops, consultations with faculty, etc.

Provides intensive writing feedback to Higher Education Opportunity Program (HEOP) students on an individual basis. (During their Prefreshman Summer Program (PFSP) evening study hours and the regular school year). Creates an engaging and inclusive academic atmosphere that fosters student professionalism and a collaborative approach to learning.

S.M.A.R.T. Summer is a two week, residential, college preparation program (funded by the Title III Strengthening Institutions Grant Program) geared toward retaining incoming freshmen in health science majors. [The acronym stands for Specific, Measurable, Achievable, Realistic, and Timely Goal Setting.]This opportunity for students included participation in two college-level courses to strengthen their writing skills (“Food for the Imagination”) and logical problem solving skills (“Critical Thinking”). There were sessions built into their schedule to practice effective study habits while completing assignments. Engaging programs were held on various topics including: leadership development, teambuilding, library research skills, computer information basics, goal setting, cultural competency, time management, study strategies, public speaking skills, self-advocacy,student organizations, counseling services, and CPR certification.My role as Program Coordinator during this year's program included scheduling the academic and extracurricular activities, attending the events to build a rapport with the students, and facilitating workshops on various topics (See projects list for details).

Taught a modified version of a one credit College Seminar course for first semester Higher Education Opportunity Program (HEOP) students. Beyond just providing the tools for academic self-management there was a focus on overcoming the disadvantages/obstacles in their personal lives to achieve success in school. Taught two semesters of College Seminar course for first semester freshmen. This one credit class covers learning outcomes like adjusting to college life, setting academic goals, learning styles, and information literacy.Taught College Success for new students in the Transitional Studies program (students who are in two or more College Preparation courses). This three credit class covered the same material as listed above, but more in depth and with a lab component.

Guided students with learning styles, study skills, time management, and test anxiety. Scheduled testing accommodations for students living with disabilities.Presented at Academic Probation Student Workshops on academic coaching services and strategies for improving grade point averages.

Hired and trained three (3) student assistants. Acted as a liaison between non-profit agencies and student volunteers. Managed the budget and allocation of funds for the office. Input data for Co-Curricular Transcripts in Banner. Ran workshops and gave presentations on service-learning. Planned and implemented community service events/activities.

Assisted with processing purchase orders for student organizations on campus. Worked with the Que Centre system to reserve facilities for club events. Chaperoned intramural trips for students to go roller skating, ice skating, and bowling. Assisted the Department Secretary with various office-related duties such as making Microsoft Excel spreadsheets, answering phones, and filing.

Directly supervised sixteen (16) work study student assistants. Assisted in the coordination of accommodations for disabled college students. Worked with alternative text formats, including enlarging photocopies and scanning texts into reader programs such as Kurzweil 3000. Organized weekly shuttle schedule and notetaker services. Assisted with the maintenance of all confidential student files and disability documentation. Proctored/scribed examinations for students and tutored them in writing skills.

Assisted Academic Advisement with the planning and implementation of Summer Orientation.

After in-depth training, advised freshmen on how to find academic success and eventual removal from academic probationTrained other pro-peer advisors on how to run their own tutoring sessions with freshmenCreated agendas and materials for the meetings on time/stress management, study skills, and test taking tips etc.Presented a session on academic probation for a Liberal Arts Freshmen Seminar