Lindsay Syson Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• I lead a talented team while continuously driving impactful sales strategies as Manager and Principal Solutions Engineer. My role centers on evaluating performance metrics, such as win-rates and demo-win rates, to.
• Elevated team performance by securing an 82% overall win-rate and an 86% demo win-rate, aligning efforts with corporate goals to achieve these outstanding results.
• Developed and implemented an onboarding and training program for new solutions engineers, simplifying their transition into the team and ensuring quick, effective integration.
• Spearheaded the initiative to assign specific sales engineers to individual sales reps, significantly improving the quality of discovery sessions and product demonstrations.
• Introduced a "Shoutouts" Google Chat channel to cultivate a positive and supportive work environment, boosting team morale and enhancing collaboration across the board.
• Facilitate collaboration between Solution Engineers and product teams, establishing a cross-functional dynamic that positioned engineers as product-area experts within the company.

Chicago, Illinois, United States

• At PowerReviews, my role as a Solutions Consultant allowed me to design and present tailored product demonstrations that enhanced client engagement and forged lasting relationships. I was entrusted with providing.
• Honored as the "2021 Power Player" for exceptional performance and meaningful contributions to client success and satisfaction.
• Awarded "2022 Solutions Consultant of the Year" in recognition of my deep expertise and outstanding customer service.
• Led the development and promotion of PowerReviews' UGC Analytics suite, driving increased product adoption and higher client satisfaction levels.
• Enhanced collaboration between sales and product teams by creating comprehensive training sessions on the features and benefits of UGC Analytics.
• Improved proposal accuracy and overall client satisfaction by delivering technical expertise during scoping and requirement discussions.

Chicago, Illinois

• At bswift, as Senior Account Manager, I played a key role in managing Channel Partner client operations, ensuring smooth execution of projects and driving high levels of client satisfaction. I took ownership of the.
• Led seamless client operations, consistently achieving high satisfaction and optimizing efficiencies as the operational lead.
• Successfully mitigated project risks to preserve the quality and timeliness of key deliverables.
• Developed and executed training programs that enhanced team and partner proficiency on the bswift platform.
• Ensured partner readiness for platform updates by managing release testing and clear communication of update schedules.
• Fostered the growth of team members through targeted coaching and professional development, driving higher team performance.

Chicago, Illinois

• In my role as an Account Manager at bswift, I focused on fostering strong relationships with customers by facilitating discussions to assess their needs and identify opportunities for website enhancements. These.
• Demonstrated new features and resources to clients, driving greater platform adoption and utilization.
• Led projects according to Channel Partner Statements of Work, ensuring timely achievement of objectives and successful project completions.

Chicago, IL

• As a Client Services Analyst at bswift, I served as the primary point of contact for clients, managing day-to-day communications to ensure smooth collaboration and address any concerns promptly. I maintained a detailed.
• Successfully developed and customized client sites, ensuring seamless integration of benefit plans, pricing, and documentation to meet client requirements and regulatory compliance.

Chicago, Illinois

Bloomington, Indiana Area

Bloomington, Indiana Area

Mishawaka, Indiana, United States

Bachelor Of Science (Bs), Health/Health Care Administration/Management

Activities and Societies: Alpha Delta Pi, Indiana Student Health Association, SPEA Undergraduate Student Association

Education record