Lindsey Jankowski Email & Phone Number

Paris, Île-de-France, France

Paris, Île-de-France, France

Burton-on-Trent

• Managed enquiries globally for the Medical Information team in compliance with relevant legislation.
• Trained three new team members to make them efficient in their role
• Reported to marketing team on medical information enquiries trends
• Managed the relationship with our third party medical information provider
• Managed portfolio of licenced products within oncology, immunotherapy, virology, and generics.
• Conducted literature searches for responses to complex enquiries

• Customer service manager for the French and Benelux region
• Managed a team of three Account Executives
• Created monthly board reports with status of regional activities
• Drove collaboration and transfer of knowledge between team members and other teams
• Initial point of contact for resolution of issues for the region
• Responsible for ensuring the processes and information were accurate and available for the region

Burton-on-Trent

• Managed tenders in the French region
• Kept ownership of my responsibilities as an Account Executive

Burton On Trent

• Took ownership of French tenders: updating databases, tracking opportunities and submitting bids
• Coordinated with other departments to bring projects to completion increasing efficiency and customer service
• Provided excellent customer service to French speaking healthcare professionals seeking access to medicine
• Developed relationships with customers
• Organised the supply of both licenced and unlicensed medicine to pharmacies, hospitals and wholesalers
• Trained new team members on software and processes to help them flourish in their role

Loughborough

• Achieved objectives based on Key Performance Indicators
• Managed a portfolio of international companies on their business travel requirements
• Called clients pro-actively to build a relationship
• Implemented new procedures based on my client’s feedback
• Dealt efficiently with any issues clients experienced during their travels by offering practical solutions
• Registered clients and their employees to travel loyalty schemes

Bristol, United Kingdom

- Managing travel needs for key accounts (transport, accommodation, meeting rooms..) including group bookings and insuring all bookings are processed accurately- Building strong relationships with clients- Negotiating corporate rates and best rates- Responding to all phone and email enquiries within an hour and in a friendly manner- Administrative work.

Barjac, France

- Creation of new products- Development of existing products- Responsible of all media communications including social networks (LinkedIn, Facebook, Twitter, Pinterest), media relation (press releases and direct contact), B2B and customer relations- Promotional events planning (The international Tourism Show in Paris; The Tourism Show in Lyon)- Use of.

Lajes Do Pico, Açores

- Tour Guide responsibilities including greeting and preparing clients (50+ per day), using foreign languages to communicate (French, German, Portuguese), guiding people on walks.- Communicating with our local partners and tourists to organise trips- Editorial work on tourist information sheets of regional activities (information research & design of.

Picardie, France

- Customer relationship management- Teamwork- Communication

Bangor, Wales

Treasurer for the American Football Team- Finance manager- Communication- Marketing- Negociation

Picardie, France

- Customer relationship management- Teamwork- Communication

Master Of Science (Msc), Leisure Sport Environment & Tourism

Masters on sustainable tourism and its impact on the environment, local populations and economics. Worked on projects relating to Business.

Bachelor Of Applied Science (Bsc), Sports Science, 70

Activities and Societies: Treasurer for the American Football teamDegree in Sports science focusing on anatomy, the psychology of sports.

French Baccalauréat, Sciences, 60

Obtained the French equivalent of A levels in Biology, Physics, Chemistry, Mathematics, English, German, French, History, Geography and.