Lindsey Kos Email & Phone Number

• Led sales and brand growth initiatives across 15+ locations through consistent in store weekly sales support, team training, and quarterly events.• Designed and implemented 15 in store events for 50+ guests alongside account executive and sales specialists. • Trained and educated 10 team members per location on new product launches, industry developments, product application, and sales techniques• Throughout the sales process, proved the ability to develop relationships, resolve complex issues, win customer loyalty, and maximize sales by providing exceptionally tailored and personal experiences

Greater Chicago Area

• Collaborated with engineering and design teams to create applications using a four-step process and a bottom-up approach focusing on client needs, user interviews, and desired endstate• Led the strategic development and design of a physical fitness mobile application designed to educate high school-level students and track their fitness activity• Conducted competitive analyses of products in development, ensuring value, originality, functionality, and visually pleasing design• Employed user-centered design principles and methodologies including user research, sketches, user flows, sitemaps, wireframes, interaction design, UI design, and clickable prototypes, to create innovative design solutions.

• Led research initiative through user interviews, competitive analysis, and survey• Collaborated with team and client to design and prototype a friends and family version of a student loan repayment app

Greater Chicago Area

400+ hour intensive UX Design course where I:Utilized core design process skills such as: user research, qualitative and quantitative analysis, wireframing, prototyping, usability testing, interface and interaction design to solve complex user-centered problems and design elegant solutionsProjects:• ChangEd App: Collaborated with client, team, and users to design and develop a new “leg” of the ChangEd app that allows users friends and families to contribute monetarily to their student loans• Center for Disease Control (CDC): Developed personas and used visual design skills to create an intuitive interface that promoted precaution and education in regards to health and safety when traveling while maintaining both business and governmental constraints• Adler Planetarium: Utilized contextual inquiry, competitive analysis, card sorts, and wireframing to redesign the Adler’s E-commerce store to be an interactive educational experience that better aligned with the museums mission

•Collaborated with brand vendors to plan events •Analyzed weekly and monthly numbers to identify sales trends and issues•Maintained up to date knowledge on the latest trends and product launches

Bachelor Of Fine Arts (B.F.A.), Advertising Art Direction

Education record

This 10-week immersive program amassed more than 400 hours with the ultimate goal of training future UX practitioners in the design.

Education record