Lindsey Kos Email & Phone Number

• Led sales and brand growth initiatives across 15+ locations through consistent in store weekly sales support, team training, and quarterly events.
• Designed and implemented 15 in store events for 50+ guests alongside account executive and sales specialists.
• Trained and educated 10 team members per location on new product launches, industry developments, product application, and sales techniques
• Throughout the sales process, proved the ability to develop relationships, resolve complex issues, win customer loyalty, and maximize sales by providing exceptionally tailored and personal experiences

Greater Chicago Area

• Collaborated with engineering and design teams to create applications using a four-step process and a bottom-up approach focusing on client needs, user interviews, and desired endstate
• Led the strategic development and design of a physical fitness mobile application designed to educate high school-level students and track their fitness activity
• Conducted competitive analyses of products in development, ensuring value, originality, functionality, and visually pleasing design
• Employed user-centered design principles and methodologies including user research, sketches, user flows, sitemaps, wireframes, interaction design, UI design, and clickable prototypes, to create innovative design.

• Led research initiative through user interviews, competitive analysis, and survey
• Collaborated with team and client to design and prototype a friends and family version of a student loan repayment app

Greater Chicago Area

• 400+ hour intensive UX Design course where I:Utilized core design process skills such as: user research, qualitative and quantitative analysis, wireframing, prototyping, usability testing, interface and interaction.
• ChangEd App: Collaborated with client, team, and users to design and develop a new “leg” of the ChangEd app that allows users friends and families to contribute monetarily to their student loans
• Center for Disease Control (CDC): Developed personas and used visual design skills to create an intuitive interface that promoted precaution and education in regards to health and safety when traveling while.
• Adler Planetarium: Utilized contextual inquiry, competitive analysis, card sorts, and wireframing to redesign the Adler’s E-commerce store to be an interactive educational experience that better aligned with the.

• Collaborated with brand vendors to plan events
• Analyzed weekly and monthly numbers to identify sales trends and issues
• Maintained up to date knowledge on the latest trends and product launches

Bachelor Of Fine Arts (B.F.A.), Advertising Art Direction

Education record

This 10-week immersive program amassed more than 400 hours with the ultimate goal of training future UX practitioners in the design.

Education record