Arch + Mo is an Austin based company that sells Pikler triangles - hand crafted, Montessori inspired climbing structures for babies and toddlers.

Sourced and identified top technical talent pertaining to the fields of Engineering, Online Marketing, Product Management, and IT/Operations Sourced candidates using multiple tactics including networking, employee referrals, social media, and University Relations career services Conducted initial phone screens of candidates to evaluate their skill sets, work experience, and compensation expectations Sent out weekly metrics report of candidates currently active within Applicant… Show more Sourced and identified top technical talent pertaining to the fields of Engineering, Online Marketing, Product Management, and IT/Operations Sourced candidates using multiple tactics including networking, employee referrals, social media, and University Relations career services Conducted initial phone screens of candidates to evaluate their skill sets, work experience, and compensation expectations Sent out weekly metrics report of candidates currently active within Applicant Tracking SystemBuilt and maintained strong relationships with hiring managers to fully understand the requirements and details of the open requisitions Frequently assisted with coordination efforts including scheduling phone and onsite interviews and booking travelParticipated in University Relations efforts Show less

Managed partner relationships and tech support escalations through consistent communication, Service Level Agreement management, and maintenance of partner pages on Global Partner Relations Office webpage Established Collaborative Support Agreements with all partners outlining escalation procedures, training requirements, authorized callers, and key players in relationshipSupported various services solutions by negotiating and executing agreements with direct partners and third party… Show more Managed partner relationships and tech support escalations through consistent communication, Service Level Agreement management, and maintenance of partner pages on Global Partner Relations Office webpage Established Collaborative Support Agreements with all partners outlining escalation procedures, training requirements, authorized callers, and key players in relationshipSupported various services solutions by negotiating and executing agreements with direct partners and third party peripherals representing the Global Support Services Organization Utilized Fusion tool for all partner escalations; remain available to partners 24x7x365Primary partner manager for 8 Solutions pertaining to Healthcare, Education and Government as well as multiple Original Equipment Manufacturer partners including Symantec, Commvault, Citrix and XeroxHeld recurring Quarterly Business Reviews to drive partner and team performance, as well as drive reduction in Operating Expenses Networked with multiple Human Recourses team members, internal and external to Dell, to stay engaged in the field and discuss current trends Show less

Managed a team of 9 trainers who were responsible for new hire on-boarding, On the Job Training, and manufacturing certifications Assisted with recruiting process for Operations Manager positions for a new Dell factory, while maintaining primary job responsibilities to gain experience and understanding in Human Resources Responsible for managing the headcount and relationship with the temporary worker vendor Staff ManagementDeveloped and facilitated training designed for the start… Show more Managed a team of 9 trainers who were responsible for new hire on-boarding, On the Job Training, and manufacturing certifications Assisted with recruiting process for Operations Manager positions for a new Dell factory, while maintaining primary job responsibilities to gain experience and understanding in Human Resources Responsible for managing the headcount and relationship with the temporary worker vendor Staff ManagementDeveloped and facilitated training designed for the start up and shut down of multiple facilities in Dell Americas Operations (DAO), as well as other courses including FY08 Lean Culture Training, Career Enrichment, Standard Work Processes, and Change ManagementCorresponded with organizational development teams on curriculum design and implementationLead multiple Kaizen events as a Lean Change Agent, including the first two events that initiated production on the new PN1 Lean LinesCustomer and Internal Tour Coordinator and Guide for Parmer North 1Responsible for developing and implementing Business Plan Deployment metric boards for each operation; required to have extensive knowledge of entire manufacturing process, know and understand individual area performance metrics, and act as a liaison between senior and front line management Show less

Managed multiple teams from front to back of operation with up to 30 direct reports; ensured safety, quality, and productivity goals were accomplished Scored 94%, 13% above corporate average, in the management category of Dell’s internal workplace surveyConducted benefits explanation, wrote and delivered biannual performance reviews for all permanent direct reports, and assisted in the hiring/termination of employeesReceived an Excellence in Leadership award for Q2 FY07 and Q1… Show more Managed multiple teams from front to back of operation with up to 30 direct reports; ensured safety, quality, and productivity goals were accomplished Scored 94%, 13% above corporate average, in the management category of Dell’s internal workplace surveyConducted benefits explanation, wrote and delivered biannual performance reviews for all permanent direct reports, and assisted in the hiring/termination of employeesReceived an Excellence in Leadership award for Q2 FY07 and Q1 FY08Received grade level promotion after less than 8 months of tenureAppointed Winning Culture Champion for approximately 300 employees; implemented innovative recognition techniques and conducted round tables with employees Led fundraising initiatives and was a team captain for several Dell sponsored community service events including Juvenile Diabetes Research Foundation, March for Babies, and Safe-place Show less