I am a Sr. Technology Experience Consultant at RBC, with over 17 years of information technology experience across various industries, such as finance, healthcare, and technology. I have successfully managed products, programs, and projects, ensuring they are completed within budget and schedule. In my current role, I direct the development of project storyboards, project plans, and timelines, and provide hands-on leadership to the team. I also create an internal and external customer and employee onboarding plan, and adhere to established quality standards for voice and video-related products and services. I have inspired a cost reduction of at least 62% when the technology transitioned to the new standard. My expertise includes technical project management, Microsoft 365, and manufacturing process improvement. My mission is to deliver impactful IT projects with speed and quality, while fostering collaboration and innovation.I look forward to connecting with you please feel free to contact me at pearson.lindsey.m@gmail.comMicrosoft M365 (Word, Excel, PowerPoint, Teams, OneNote) | Agile | SharePoint | Figma | Cisco | SalesForce.com | ServiceNow | WebEx Teams | MS Teams | Zoom | SaaS | Pivot Tables | Process Management | Project Planning | Task Management | AI/ ML | Scheduling | Data Analysis | Notion | Time Management
Listed skills include Storage, Data Center, Storage Area Networks, Professional Services, and 28 others.