Lindsey Prosper Email & Phone Number

North Little Rock, Ar, Us

United States

Conducted in-depth lab exercises to build skills in troubleshooting, hardware setup, and network configuration, with a focus on precision and efficiency in technical processes.Assisted with troubleshooting and configuring hardware and mobile devices in simulated virtual lab environments.Performed hands-on network diagnostics, configuration, and issue resolution during virtual lab sessions, gaining exposure to real-world scenarios.Gained experience in cloud computing basics, including virtualization and understanding the fundamentals of virtual machines and cloud storage.Collaborated with peers in team settings, developing communication and teamwork skills to solve technical challenges

United States

Utilized specialized billing software to process medical claims, ensuring data integrity and accuracy. Collaborated with healthcare providers to obtain necessary documentation for claims processingConducted detailed research and analysis to resolve claim discrepancies, demonstrating strong problem-solving skills and attention to detail.Stayed current with insurance regulations and updated coding standards, ensuring accurate processing of claims and demonstrating the ability to quickly learn and apply new procedures.

Assisted members with inquiries and resolved issues related to Medicaid services, providing clear and accurate information about benefits and coverage.Managed member accounts, processed transactions, and ensured accuracy in financial records, with a focus on Medicaid-related transactions and compliance.Maintained a high level of professionalism and empathy when addressing member concerns and complaints, contributing to improved member satisfaction and effective conflict resolution.Collaborated with cross-functional teams to address complex Medicaid issues, enhancing service delivery and demonstrating teamwork and coordination skills.

United States

Facilitated efficient communication with healthcare providers using standardized call scripts, ensuring patient privacy during medical chart transmissionsMaintained meticulous documentation of all call transactions in designated software, promoting transparency in communications.Implemented rigorous record-keeping and data management protocols to uphold data accuracy and integrity, complying with industry standardsCollaborated cross-functionally to optimize record retrieval processes, resulting in significantly improved efficiency and reduced turnaround times.

It Support Certificate

Education record