Lindsey Samson Email and Phone Number

Conduct initial calls with new clients, discussing the plan of action for his/her appeal and what the needed steps are moving forward.Articulate the reason for the plan, manage expectations and explain the entire processCurrently manage over 170 accounts with multiple claims pending for each accountWrite and file appeals using VA regulations and concise arguments for the benefit of the Veteran.Maintain a high success rate, and customer satisfaction with good communication and positive VA ratings.Efficiently and effectively review VBMS for flaws in C&P exams, missed notes in treatment records and evident markers in the file.Accurately research Veteran’s claims and submit a substantial treatise for the benefit of the claim.

Managed the budget as a Department Head and assessed needs of county VeteransManaged case files, encouraged mental health and physical health treatment prior to filing any claimsUtilized skilled advocacy for Veterans across state, federal and county benefitsProvided reports and updates to the Board of CommissionersDeveloped new policies and procedures to implement for the departmentAnalyzed claims, determining eligibility, in-service injuries with relevant current diagnoses to determine if there was a nexus and submitting proper paperworkWorked within VBMS, Liberty Net, DADS and DPRIS to pull relevant informationReviewed decisions and filed appropriate appeals utilizing VA law during the processConducted weekly outreach visits to veteran organizations in the area fostering a positive working relationship

• Managed the budget as a Department Head and assessed needs of county Veterans• Managed case files, encouraged mental health and physical health treatment prior to filing any claims• Utilized skilled advocacy for Veterans across state, federal and county benefits• Provided reports and updates to the Board of Commissioners• Developed new policies and procedures to implement for the department• Analyzed claims, determining eligibility, in-service injuries with relevant current diagnoses to determine if there was a nexus and submitting proper paperwork• Worked within VBMS, Liberty Net, DADS and DPRIS to pull relevant information• Reviewed decisions and filed appropriate appeals utilizing VA law during the process• Conducted weekly outreach visits to veteran organizations in the area fostering a positive working relationship

Worked effectively and efficiently with partnering agencies to include Community Services, Probation, Corrections, State Employment Services, Funeral Homes, Medical and Legal Professionals to assist our Veterans in a variety of issuesUtilized time management skills to assure each Veteran is given the best benefit and applications are submitted in a timely mannerAdvocated for Veterans daily utilizing knowledge of state and federal benefitsCompleted initial applications, or reopen existing claims for compensation or pensionWrote policies for Crow Wing County Veteran Services that effectively were implemented with the board approvalProvided reports to the personnel committee with a written Standard Operating Procedure (SOP)Held system accesses to multiple programs, efficiently utilizing the needed systems.

• Worked effectively and efficiently with partnering agencies to include Community Services, Probation, Corrections, State Employment Services, Funeral Homes, Medical and Legal Professionals to assist our Veterans in a variety of issues• Utilized time management skills to assure each Veteran is given the best benefit and applications are submitted in a timely manner• Advocated for Veterans daily utilizing knowledge of state and federal benefits• Completed initial applications, or reopen existing claims for compensation or pension• Wrote policies for Crow Wing County Veteran Services that effectively were implemented with the board approval• Provided reports to the personnel committee with a written Standard Operating Procedure (SOP)• Held system accesses to multiple programs, efficiently utilizing the needed systems.

Trained and mobilized a small team to Kuwait; performed administrative and management functions to facilitate a positive and functional work environment while serving over 10,000 Soldiers. Utilized organizational development tactics to improve functionality of internal workings as well as consulted with other units to improve effectiveness in unit's missions.Prepared deploying team for departure using excellent administrative skills while conducting 100% training and administrative functions pre-deployment and while in countryDelivered initial intake Interviews, initial assessments, and program planning for a population of 25,000 soldiers resulting in increased individual service for each soldierImplemented treatment plans geared toward soldier’s needs and wants including personality disorders, drug and alcohol dependency, marital/home-front issues, and suicidal and homicidal ideations resulting in decreased mental health barriers and increased soldier retentionFacilitated end of treatment program assessments to better evaluate program outcomesConducted classes on: Anxiety Disorders, Coping Skills, Goal-Setting, Conflict Resolution, PTSD, Relaxation Techniques, Anger Management, Stress Management, Suicide Prevention, and Depression

• Trained and mobilized a small team to Kuwait; performed administrative and management functions to facilitate a positive and functional work environment while serving over 10,000 Soldiers. Utilized organizational development tactics to improve functionality of internal workings as well as consulted with other units to improve effectiveness in unit's missions.• Prepared deploying team for departure using excellent administrative skills while conducting 100% training and administrative functions pre-deployment and while in country• Delivered initial intake Interviews, initial assessments, and program planning for a population of 25,000 soldiers resulting in increased individual service for each soldier• Implemented treatment plans geared toward soldier’s needs and wants including personality disorders, drug and alcohol dependency, marital/home-front issues, and suicidal and homicidal ideations resulting in decreased mental health barriers and increased soldier retention• Facilitated end of treatment program assessments to better evaluate program outcomes• Conducted classes on: Anxiety Disorders, Coping Skills, Goal-Setting, Conflict Resolution, PTSD, Relaxation Techniques, Anger Management, Stress Management, Suicide Prevention, and Depression

Analyzed, developed and requested relevant evidence in order to bring a veteran’s claim for compensation to authorizationReviewed evidentiary records such as medical and military service records in accordance with applicable manuals, laws, regulations, and policiesPrepared notices of decisions and phrase in such a manner that the claimant can understand

• Analyzed, developed and requested relevant evidence in order to bring a veteran’s claim for compensation to authorization • Reviewed evidentiary records such as medical and military service records in accordance with applicable manuals, laws, regulations, and policies • Prepared notices of decisions and phrase in such a manner that the claimant can understand