Lead the Program Management Office, setting governance and project management framework across ADMS and next generation GIS implementations. In addition, lead procurement, contracting and ongoing management of ten third-party partners while managing $100M+ program budget.

Manage a team of up to eleven responsible for strategic analysis to monitor operational performance, provide financial analysis and reporting, identify and drive continuous improvement initiatives, implement and enforce SOx and business controls, administer internal and external Sales commission programs, generate customer invoices, monitor cash application, invoke collection actions and adhere to credit risk policies.Accomplishments include:• Partnered with billing solution vendor and outsourced collection agency to automate write-off procedure that reduced processing time by 90% and improved collectability.• Re-engineered cash balancing SOx control to achieve consistent and accurate balancing to the penny for $400 million in monthly payments previously unattainable under prior management. • Delivered E-bill solution with integrated convenience fee structure leading to $350,000 of annual savings.• Managed Retail Operations budget and quarterly reforecasts of $13 million across three departments.

Project lead in FirstEnergy Strategic Planning & Operations responsible for leading project teams tasked with solving or improving a variety of business issues through business cases, process mapping, quantitative and analytical analysis. Accomplishments include:• Led team analyzing consolidation opportunities in regional operating company service area resulting in over $1 million in savings. • Led team developing sales channel income statements and breakeven reporting for FES marketing campaigns to determine campaign feasibility and profitability.

Worked in FirstEnergy Utilities Finance responsible for coordinating and leading monthly Business Unit performance reporting, supporting business planning process through creation of financial forecasts as well as creating targets for key operational and financial metrics, and providing ad-hoc reporting as requested by all levels of FirstEnergy management.