Lindsey Bauer Email & Phone Number

Las Vegas, NV, US

United States

Lead EPM for iCloud Services in China. Focused on driving critical infrastructure strategy and execution plans across iCloud Services and Cloud Infrastructure.

Seattle, Washington, United States

Seattle, Washington

Greater Seattle Area

Seattle, WA

Building a team to solve technical problems to delight Amazon Business customers.We Pioneer. We're hiring!

Seattle, WA

• Technical lead for platform of services which supported $5+ billion dollars in transactional volume across two products: Amazon Currency Converter for Buyers and Amazon Currency Converter for Sellers.
• Managed a team of 7, 6 Software Development Engineers and 1 Technical Program Manager.
• Introduced software development lifecycle management process and quarterly planning process.
• Reduced operational burden resulting in a 30% year-over-year reduction in production issues.

Seattle, WA

• Launched Amazon Prime Store Card a product involving 8 different Amazon teams across multiple lines of business.
• Work with Product Managers to gather requirements, drive design to resolve requirements into viable solution for developer to work on, and ensure that implementation is extensible and can be operationalized.
• Manage agile backlog, sprint planning (2 week sprints), task breakdown and solution design for 5+ developers with all working on individual projects.
• Support external bank partners while balancing the need to protect all customers by ensuring solutions deliver the customer experience expected of Amazon.

Redmond, WA

Manage and grown the relationship between the content programming team for Xbox Music/Video and their respective engineering teams.-Ensure that the appropriate tools are in place to enable the Xbox Music and Video content producers to deliver an exception experience across all tuners.-Drive engineering maturity in partnering groups to facilitate quality.

Issaquah, WA

• Microsoft Products & Services IT Engineering – Product Activation, Feb 2011-Aug 2013
• Redesigned data-intensive application UI from a traditional web page to be a Windows 8 application and match the new UX design paradigm.
• Completed UI and UX design for release of new activation planning tool with high quality on–time delivery of code
• Became the leading UI developer in the subdivision regardless of being the least experienced developer joining the team.
• Worked on multiple line-of-business applications critical to release of Windows 8 and Microsoft product activation activities.
• Lead two organizational wide initiatives: Talent Development Program, and the Connect Team.

• 4th APEX Rotation – WW Field IT, manager Doug Barrancotto (dbarran), Aug 2010-Present
• Business Managero Developed L2 Scorecard o Improved rhythm of the business processeso Created and documented improved scorecard and headcount processes3rd APEX Rotation – OEM Operations – Contract and Revenue.
• Program Analyst for Transform Customer Service Programo Worked on data analysis leveraging six sigma methodologieso Created documentation to gather voice of the customer from both partners and customers which enabled o.
• Software Development Engineero Developed new module for project tracking tool in C#, Javascript, and HTML by o Participated in all aspects of design and requirements gathering, including specification documentation and.
• PM for ILMS project (onboarded shadow application from WGP team) and Key Information Service 3.0 project.o Authored Functional Specification for ILMS token activation application o Managed both projects through the.

Authored and implemented ISO 9001 procedures and forms.

• Supported the software and hardware applications management team resulting in better application delivery
• Tested software – My recommendations for new customer application improved user experience and eliminated application errors.
• Recognized as a key liaison between the developer community and the business community
• Created and authored “job-aids” to quickly assist user understanding with new systems
• Solved intricate customer problems arising from implementation of new customer application
• Telecommute from Cal Poly during the school year