Lindsey Abell, Cf Apmp Email & Phone Number

Remote

Remote

Remote

Remote

Vienna, Virginia

Remote

Remote

Fairfax, Virginia

•Prepared VA files for Audit by the Department of Veteran’s Affairs •Insures VA loans through data analysis and entry using Calyx data system and the VA Portal•Communicated with title companies regarding missing final documents, such as deeds of trust and title policies, as well as handles ensuring all necessary corrections are made and sent to the investors•Produced and sends notices of loan transfers to borrowers•Responsible for quality assurance as well as file completion for both the Department of Veteran’s Affairs and various investors via communication with borrowers, title and settlement companies, and the Department of Veteran’s Affairs•Responsible for client outreach to ensure all Department of Veteran’s Affairs and investor conditions for final documents have been satisfactorily met•Sends weekly loan guarantees to various investors and handles any issues that arise•Oversaw creation of Excel to ensure task management and completion•Develops credit underwriting investments (CR UW INV) to send to various investors when uploads are done post loan sale• Developed and maintained an ongoing training guide to be utilized to reference and aid new hires•Develops weekly reports detailing status of loan guarantees and outstanding deficiencies•Maintains contact with the Department of Veteran’s Affairs regarding any incorrect or misunderstood information•Cross-trained in loan sales to aid in creating necessary documents as well as in reviewing final closing packages received to ensure all necessary documentation and signatures are present

Fairfax, Virginia

Handled customer issues that come up at check out, bookseller training on the registers and in the surrounding areas, such as gift and bargain, counts the tills in the evenings and the deposit in the mornings and handles various paperwork that goes along with counting the tills and deposit before it is verified by a manager. Will make decisions regarding customer complaints and how best to handle them. Contacts customers via telephone regarding orders. Has worked in various aspects of the store to drive sales, including cash, customer service, receiving, and shelving of product. Utilizes extensive customer service on a daily basis.

Harrisonburg, Va

Served guests at a variety of functions, assisted in preparation and presentation of food, and assist with other aspects of events as needed. Able to adjust to meet the needs and expectation of clients in a variety of settings.

Leesburg, Virginia, United States

Coached children in safety skills progressing to a variety of strokes. Combined knowledge of company standards and procedures with assessment of each child’s abilities and learning styles to achieve successful skills progression.

Massanutten Resort, Va

Instructed individuals new to the sport of skiing how to do so safely and effectively during ski season.

Often served as first contact with the college. Answered incoming calls and directed people to the correct party.

Cared for young daughter in one family and five children in the other. Developed excellent attentiveness.

Leesburg, Va

Helped with Christmas season. Learned a great deal about retail and customers in a busy buying season.

Lovettsville, Va