Lindsey M. Bier, Ph.D. Email & Phone Number

Menlo Park, Ca, Us

Salt Lake City, Ut, Us

• Led UX research projects for six teams across Google Gemini (Bard) and YouTube, focusing on AI products, features, and integrations, while also directing client-facing activities for other initiatives• Supervised UXRs, unblocked projects, and ensured methodological consistency and data quality for 35+ generative and evaluative studies in the United States and India, resulting in $1.3+ million revenue• Prioritized OKRs amid fast-changing business and client needs with a 95% leadership favorability score• Developed research proposals and pricing models with competitive differentiation for seven new client acquisitions, resulting in $670k revenue • Worked with CEO and VP to identify growth opportunities and draft an 18-month strategy for research operations scalability • Accelerated research practices by standardizing client project intake, study design for reliability and validity, metrics and data collection, and analysis and reporting processes

Menlo Park, Ca, Us

Los Angeles, Ca, Us

• Hired researchers and directed teams, plus vendors, and managed projects with experimental design, hypothesis testing, surveys, interviews, and computerized text mining with sentiment analysis • Set and followed budgets ($150k+), led standards for safeguarding human subjects, and oversaw instrument development and data collection and analysis with samples from n=9 to n=23,744• Presented on a global scale to academic, business, and government leaders (e.g., Vietnam Ministry of Foreign Affairs and U.S. State Department) with impact on public-private partnerships and cross-national engagement• Synthesized results in 12+ articles, including top peer-reviewed journals and two first-author papers with 350+ citations, based on research conducted in Vietnam, Japan, South Korea, Europe, and the United States• Identified talking points for media advisories and did 11+ interviews with broadcast and print media in Vietnam, France, South Africa, and the United States• Assessed research quality, obtained peer reviews, requested revisions, and made publishing recommendations as Associate Editor for a leading international journalOther Accomplishments• Managed ~150 MBA and undergrad students per semester in business courses (reputation management, strategic communication, and international commerce) with “above average”/“excellent” evaluations• Directed student teams in consulting for three clients in e-commerce, social media, and market analysis in Brazil, Nicaragua, and the United States• Trained 11+ faculty with ~1,600 students annually in two core courses and calibrated performance• Proposed a graduate business certificate to administrators with subsequent approval and implementation• Planned and led two study abroad trips for 79 students with projects with 16 companies in Tokyo• Delivered invited talks and guest lectures about international business issues at universities in China, Vietnam, South Korea, Italy, and the United States

Knoxville, Tn, Us

• Measured task performance, eye tracking, biometrics, and emotional reactions to stimuli to improve clients' digital products in the UT User Experience and Message Effects Lab• Contributed to 10+ studies with insights for crisis management, corporate responsibility, and public diplomacy• Dissertation: triangulated survey data (n=368), interviews (n=27), and observation hours (n=27) in Vietnam and delivered results about nation branding to partner organizations, government agencies, and academia–Received the W. K. McClure Dissertation Award from the Center for Global Engagement–Received the Susanne A. Roschwalb Award for International Research from the Association for Education in Journalism and Mass Communication, Public Relations Division

Murfreesboro, Tn, Us

• Supported ~47 faculty per semester on tech and policy issues and conducted quality checks of course content • Created interactive digital content to teach 1,250+ students in intercultural and organizational communication courses with “excellent” rankings in evaluations–Received a Student Affairs Faculty Recognition (selected by students)–Named a Faculty Fellow in the Academy of Teaching Excellence

Nashville, Tn, Us

Doctor Of Philosophy - Phd, Communication And Information

Vietnamese Studies Fellowship - Center For Southeast Asian Studies

Korean Studies Fellowship - Graduate School Of International Studies

East Asian Studies Fellowship - Weatherhead East Asian Institute

Master'S Degrees, Ma In Communication (Media Studies); Ma In U.S. History (Political Science)