Lindsey Nelson Email & Phone Number

Concord, California, United States

• Lead an affiliate wide optimization for front office operations of 17 health center locations.• Project manage front office department initiatives, including Epic E.H.R. Optimization, appointment pre-registration, and on-call staff support.• Create, manage, and communicate workflows and job aids for health center staff.• Report out progress metrics to Executive Leadership on process improvement.• Evaluate affiliate compliance with insurance verification and Medicaid program enrollment adherence.

Concord, California, United States

• Acted as Executive Assistant to the Chief Medical Officer and Senior Director of Clinical Practice.• Project management of Clinical Operatons Department initiatives, including implementation of a COVID-19 Staff Testing Program with Quest Diagnostics and rollout of the 2021 E&M Coding Changes.• Coordinated advanced practice clinician precepting program and physician residency rotations.• Published weekly organization-wide newsletter, which included clinical, operational, workflow, and revenue cycle updates, changes, and announcements.• Maintain affiliate paperwork and forms using internal tracking systems.• Served as primary liaison between Clinical Operations and collaborating departments.

Chico, California Area

• Internally trained Medical Assistant serving the Chico Health Center location.• Educated and counseled patients on birth control, sexual health, and STI screening.• Promoted to Billing Coordinator and oversaw health center billing, coding, and revenue collection.• Expert in insurance verification and Medicaid program enrollment.• Highly proficient in Microsoft Suite Programs.

Oroville, Ca

Chico, California Area

Bachelor'S Degree, Health Science Education, 3.74

Activities and Societies: President Health Professionals Association (HPA) Spring Semester 2017, Volunteered with CAVE as Classroom Aide.

Education

Activities and Societies: Class: Teaching Diverse Learners-Studied Abroad in Reggio Emilia Italy -3.0 unit course -Course instruction.