Lindsey Cortes Email & Phone Number

Reno, Nv

Providing exceptional member service and guidance to our members through our products and services.

Reno, Nevada Area

Responsible for assisting our clients and their employees with their benefits.

Reno, Nevada

Reno, Nevada Area

As a sales representative, I help employers manage the complexities of their benefits, while working with employees to protect what they've spent their careers building.

Reno, Nevada Area

The Assistant Branch Manager II is a skilled position that promotes the selling of Credit Union products and services, assures member satisfaction through the branch delivery channel and manages a branch with over $50 million in assets.•Participates with other managers in the region to perform Business Development contacts to promote Corporate Member development, membership growth and positive public relations.•Provide leadership and supervision to the Tellers and MSAs including… Show more The Assistant Branch Manager II is a skilled position that promotes the selling of Credit Union products and services, assures member satisfaction through the branch delivery channel and manages a branch with over $50 million in assets.•Participates with other managers in the region to perform Business Development contacts to promote Corporate Member development, membership growth and positive public relations.•Provide leadership and supervision to the Tellers and MSAs including staffing, training and cross-training, evaluating performance, maintaining daily operations, staff scheduling, problem solving and decision making, enabling the department to function efficiently and providing quality member service. •Accountable for ensuring that all departmental procedures are updated and accurate to the conduct of the job task on an ongoing basis. •Monitors performance of the branch Show less

Reno, Nevada Area

The Member Service Advisor (MSA) reinforces and builds member relationships through efficient response to members' service requests and solicitation of new loan and deposit product purchases. This position is responsible for consistently exceeding member expectations and meeting sales goals by matching the full range of Credit Union products and services with an informed understanding of members' needs and making appropriate lending recommendations based on established guidelines.•Sell… Show more The Member Service Advisor (MSA) reinforces and builds member relationships through efficient response to members' service requests and solicitation of new loan and deposit product purchases. This position is responsible for consistently exceeding member expectations and meeting sales goals by matching the full range of Credit Union products and services with an informed understanding of members' needs and making appropriate lending recommendations based on established guidelines.•Sell and deliver Credit Union loan, deposit, investment, business, electronic and convenience products and services. This includes gathering information to complete loan applications, evaluating credit reports, offering solutions to members, and submitting recommendations based on established lending guidelines.•Act as the primary source of product information and service support for member and staff inquiries, timely problem resolution and account maintenance. Maintain a high knowledge of all Credit Union products and services. •Provide accurate, complete and consistent documentation in a timely manner.•Participate in and contribute to training and team development to assist in adaptation to new processes and systems. •Perform teller functions as needed. Show less

Reno, Nevada Area

The Teller is responsible for providing quality member service, accepting and accurately processing counter transactions and meeting established sales referral goals for Credit Union products.•Complete members' transactions at the teller window with accuracy, timeliness, courtesy, confidentiality and professionalism. •Meet established sales referral goals as assigned by Branch Manager.•Open and close the branch and perform general account maintenance. Maintain and balance cash… Show more The Teller is responsible for providing quality member service, accepting and accurately processing counter transactions and meeting established sales referral goals for Credit Union products.•Complete members' transactions at the teller window with accuracy, timeliness, courtesy, confidentiality and professionalism. •Meet established sales referral goals as assigned by Branch Manager.•Open and close the branch and perform general account maintenance. Maintain and balance cash drawer, operating cash dispense machine, buying and selling cash to the vault, verifying cash and keeping cash in an orderly manner. Show less

Bachelor'S Degree, Business Administration And Management, General

Bachelor of Science in Business Administration provides students with the development of appropriate business skills, marketing research.

High School

Activities and Societies: Key Club, Cheer / Dance Team, and Asian Club