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Lindsey Napier Email & Phone Number

Center of Excellence Manager at Indiana Public Retirement System
Location: Indianapolis, Indiana, United States 5 work roles 2 schools
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Role
Center of Excellence Manager
Location
Indianapolis, Indiana, United States
Company size

Who is Lindsey Napier? Overview

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Quick answer

Lindsey Napier is listed as Center of Excellence Manager at Indiana Public Retirement System, a company with 164 employees, based in Indianapolis, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Lindsey Napier.

Lindsey Napier previously worked as Senior Continuous Improvement Specialist at Indiana Public Retirement System and Continuous Improvement Specialist at Indiana Public Retirement System. Lindsey Napier holds Bachelor Of Arts, Healthcare Administration, 3.9 Gpa from Ashford University.

Company email context

Email format at Indiana Public Retirement System

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Indiana Public Retirement System

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Profile bio

About Lindsey Napier

Experienced Continuous Improvement Specialist with a demonstrated history of working in the financial services industry. Skilled in DMAIC and PDCA problem solving methodologies, Microsoft Word, Coaching, Quality Management, Team Building, and Workforce Management. Strong operations professional with a Bachelor of Arts focused in Healthcare Administration from Ashford University.

Current workplace

Lindsey Napier's current company

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Indiana Public Retirement System
Indiana Public Retirement System
Center of Excellence Manager
indianapolis, indiana, united states
Employees
164
AeroLeads page
5 roles

Lindsey Napier work experience

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Call Coach And Quality Assurance Analyst

Indianapolis, Indiana

I performed Quality Assurance duties in this position. I also assisted in managing 15-20 Customer Service Representatives. I provided ongoing support to the Call Center Manager by handling escalated calls and cases in need of root cause analysis. I monitored calls, provided feedback to representatives and management about performance, completed call center.

Jul 2008 - Dec 2016

Operations Supervisor

Lockheed Martin Corporation

I managed a team of 15-20 customer service representatives. I monitored, coached, and developed employees in providing quality customer service while maximizing revenue for the company by reducing Average Handle times and After Call Work.

Mar 2004 - Jun 2008
2 education records

Lindsey Napier education

Bachelor Of Arts, Healthcare Administration, 3.9 Gpa

Ashford University

Activities and Societies: Alpha Sigma Lambda, Golden Key International Honor Society, Dean's List

FAQ

Frequently asked questions about Lindsey Napier

Quick answers generated from the profile data available on this page.

What company does Lindsey Napier work for?

Lindsey Napier works for Indiana Public Retirement System.

What is Lindsey Napier's role at Indiana Public Retirement System?

Lindsey Napier is listed as Center of Excellence Manager at Indiana Public Retirement System.

Where is Lindsey Napier based?

Lindsey Napier is based in Indianapolis, Indiana, United States while working with Indiana Public Retirement System.

What companies has Lindsey Napier worked for?

Lindsey Napier has worked for Indiana Public Retirement System and Lockheed Martin Corporation.

How can I contact Lindsey Napier?

You can use AeroLeads to view verified contact signals for Lindsey Napier at Indiana Public Retirement System, including work email, phone, and LinkedIn data when available.

What schools did Lindsey Napier attend?

Lindsey Napier holds Bachelor Of Arts, Healthcare Administration, 3.9 Gpa from Ashford University.

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