Lindsey Ngo, Msha work email
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Lindsey Ngo, Msha personal email
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Lindsey Ngo, Msha phone numbers
I thrive in dynamic and collaborative environments and enjoy challenges in my work as they allow me to create innovative solutions for my organization, while also allowing me to build strong, long-term relationships with my colleagues, industry leaders, and members of the community.
Outreach
View- Website:
- outreach.io
- Company phone:
- 1(888) 938-7356
- Company email:
- hello@outreach.io
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Technical Program ManagerOutreach Aug 2022 - PresentSeattle, Washington, Us
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Sr. Technical Program ManagerSmartsheet Nov 2021 - Jul 2022Bellevue, Wa, Us -
Program Manager, Business IntelligenceSmartsheet Dec 2019 - Nov 2021Bellevue, Wa, Us- Develop, implement, and maintain SOX controls across BI and Data Platform teams- Managed timelines and activities surrounding Tungsten replication for service teams migrating to AWS- Develop and scale processes to onboard new data ingestion streams into the BI pipeline- Promote compliance and data sharing guidelines across the organization
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Data AnalystGolden Hippo Apr 2018 - Aug 2019Woodland Hills , Ca , Us- Use Tableau and SQL to analyze data, create financial models, and build reports to give insight into customer behavior and company performance- Analyzed product return rates, performed cohort analysis, and created forecasting data models to reduce product returns by 32% within two months- Reconciled data integration during NetSuite implementation to ensure data integrity -
Product Support InternCornerstone Ondemand Jan 2018 - Apr 2018Santa Monica, Ca, Us- Incorporate the project management framework to gather requirements, coordinate with Salesforce administrators, and gain team buy-in to create a Salesforce dashboard for Global Product Support team leads to monitor client issues, prioritize case escalations, and improve operational efficiency.- Utilize Salesforce to report on team metrics to monitor productivity, case volume, and individual performance.- Gather process requirements to automate defect case assignment, implement process cross-functionally with other teams, create workflow visualizations, and deliver feedback to management to inform strategic planning of initiatives. -
Outside Referral CoordinatorKaiser Permanente Feb 2015 - Dec 2017Oakland, California, Us- Coordinate initial and approval reviews of external referrals for medical services following compliance time-frames.- Maintain patient and outside provider satisfaction by resolving requests for information and performing conflict resolution.- Identify process inefficiencies and work with management and other departments to implement new workflows for several process improvement projects to reduce error rates and improve patient service accessibility.- Lead and co-lead affordability projects to reduce medical center expenses, successfully reduced workplace safety repetitive motion risk scores from 19 to 17 on KP risk index, and partnered with management to improve team cooperation through employee recognition initiatives and daily huddles. -
Administrative InternKaiser Permanente May 2014 - Jan 2015Oakland, California, Us- Assisted the Labor Management Partnership consultants organize an event in which 58 departments showcased their affordability projects for 2014.- Assisted the Community Benefits Manager prepare grant funding approvals and organize the 2014 KP Grant Reception which presented awards to community partners with elected officials and executive KP leadership in attendance.
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Summer Youth Employment Program AdvisorKaiser Permanente Jun 2014 - Aug 2014Oakland, California, UsCreated itineraries, skill-building, and team-activities as well as coordinated speaker schedules on student education days for a group of 14 high school students to facilitate leadership development and awareness of major political, social, and healthcare issues.
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Administrative InternHope Of The Valley Rescue Mission Nov 2014 - Feb 2015Sun Valley, Ca, UsAssisted the Vice President of Development plan and organize the HOTV 2015 fundraising gala. -
Receptionist/Physical Therapy AideWestwood Physical Therapy May 2012 - Feb 2014- Trained back office staff and volunteers in policy and procedure, maintained medical and office inventory supplies, collected patient payments, optimized provider schedules, and performed insurance verifications to ensure eligibility.- Supervised volunteer program and coordinated volunteer schedules and requirements. - Coordinated communication between patients, physical therapists, and office staff.
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Receptionist/Physical Therapy AidePhysical Therapy Dynamics Sep 2012 - Jan 2013- Responsible for patient payments and scheduling at the front desk. - Support office tasks and communication between patients, physical therapists, and the company. - Support back office tasks and insurance verifications.
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Office AssistantCalifornia Pain Medicine Center Sep 2008 - Jun 2012Responsible for patient document scanning, sent medical records to requesting offices, and input payments into payment program for tax purposes.
Lindsey Ngo, Msha Skills
Lindsey Ngo, Msha Education Details
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California State University, NorthridgeHealth Administration -
UclaGeneral
Frequently Asked Questions about Lindsey Ngo, Msha
What company does Lindsey Ngo, Msha work for?
Lindsey Ngo, Msha works for Outreach
What is Lindsey Ngo, Msha's role at the current company?
Lindsey Ngo, Msha's current role is Technical Program Manager at Outreach.
What is Lindsey Ngo, Msha's email address?
Lindsey Ngo, Msha's email address is li****@****ail.com
What is Lindsey Ngo, Msha's direct phone number?
Lindsey Ngo, Msha's direct phone number is +181821*****
What schools did Lindsey Ngo, Msha attend?
Lindsey Ngo, Msha attended California State University, Northridge, Ucla.
What skills is Lindsey Ngo, Msha known for?
Lindsey Ngo, Msha has skills like Team Building, Expenses, Vendors, Rescue, Community, Students, Tableau, Netsuite, Operational Efficiency, Homelessness, Accessibility, Film.
Who are Lindsey Ngo, Msha's colleagues?
Lindsey Ngo, Msha's colleagues are Zach W., 马pony, Wang Ran, Connie Undefined, Bre Bella, Carolyn Strambler, Alan Ecker.
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