Lindsey F. Email & Phone Number

- Acted as liaison between international and Colombian national agencies to ensure operationalization of drug treatment courts in the regions and cities elected for participation in the Colombia Juvenile Drug Treatment Court Expansion Program.- Coordinated virtual and in-person training and technical assistance for nine cities across Colombia including all logistics, material preparation / translation, presenter on-boarding, and on-site assistance.

• Event coordination for seminars, luncheons, networking events, forums, and grand openings.• Manage iDSS Database: member accounts, invoicing, updating current listings; add new members and listings, enhance listings with photos, logos, etc., build reports and queries.• Produce Annual Business Directory and Community Resource guide.• Oversee membership communications including, but not limited to: membership website content, social media, press releases, membership materials, mailings, newsletters and eblasts.• Responsible for assisting with maintaining existing partnership programs to enhance member benefits including: Ski pass, RAFTA, Health Clubs, Golf programs, Radio and Newspaper programs and additional programs as necessary.• Assistance with the Membership Department as necessary.

Aspen, Colorado

• Act as liaison between the client and various St. Regis departments to ensure seamless service throughout group functions from the beginning to the end of a group’s stay.• Review banquet event orders prior to and throughout duration of a program in order to gather and organize relevant information related to the group as well as to determine and assist in the execution of the proper set up, timeline, and with other needs pertinent to each individual function.• Be readily available to assist all other members of the Meeting & Events team as well as clients should any last minute requests, needs, questions, or concerns arise while a group is on-site or a function is occurring.

• Responsible for projects and services related to The ASAM Criteria, including supporting the ongoing development of new and existing projects, working closely with stakeholders and ASAM experts, and ensuring customer support. Specific initiatives include ongoing development, implementation, vendor and customer support, and sale of clinical decision software as well as creation of certifying audit.• Oversee Quality & Science department justice related grants, including ensuring compliance with grant requirements, meeting deliverables and budget targets, and applying for new grants or grant renewals as required. • Supervise department staff to ensure successful prioritization, planning, development, implementation, coordination, and completion of activities.• Responsible for program budgets for criminal justice and ASAM Criteria initiatives.

Lanham, Maryland

• Led and assisted show leads in two to four local and out of state tradeshows per month, which included: administrative tasks such as; completing pre-show and post-show deadlines, working between departments to verify strict timelines and production schedules were being met, coordinating travel to and from shows, and finalizing billing for the accounting department.• Utilized customer service skills to promptly and directly answer customer questions and to handle their concerns prior to, during, and post-show via e-mail, phone, chat, and in person at show site. • Responsible for handling all exhibitor service-oriented on-site tasks, which included: completing on-site deadlines, working with department leads to ensure prompt and accurate service be given to exhibitors, problem solving quickly to provide the highest levels of customer service possible, and ensuring the accurate billing and auditing of all goods and services that were required by exhibitors.

Crystal City, Va

• Led the Floor Manager project, which included: contacting and coordinating with CES floor managers to ensure availability for tradeshow, purchasing of CES uniforms, solidifying travel and hotel arrangements, and working closely with the legal and finance departments to draft, route, and finalize floor manager contracts as well as process payments, travel, and luggage reimbursements• Spearheaded the Exhibitor-Appointed Contractor project, which included: managing the approval process, receiving insurance for all EACs, and database and list management for EAC program before and during CES• Managed the Distribution Center on-site as well as staff shipments pre- and post-show• Provided Exhibitor Support pre-show and during show, which included: managing exhibitors calls, e-mails, and inquiries about CES planning and execution, and maintaining exhibitor, EAC, and vendor correspondence• Planned catering, staff badge, and staff housing requirements for CES staff• Assisted the Attendee Services Intern with the attendee pending registration process

Ballston, Va

• Managed reception desk, which included: managing in-coming calls to switchboard, answering the front and loading dock doors as well as responding quickly to in-coming e-mails to Office Services• Acted as a liaison between Nature Conservancy employees and members, concerned citizens and third parties that called or made inquiries• Worked on several short-term Administrative projects for Supervisor

Bethesda, Md

• Researched company profiles and contacted prospective leads through LinkedIn, SalesForce.com & TheListOnline.com• Qualified leads for future contact• Scheduled appointments for Latinum’s VP of Sales

Harrisonburg, Virginia

• Catered large-scale banquets, buffet style meals and other smaller events on and off campus • Utilized communication skills to provide quality service• Demonstrated strong work ethic and ability to deal with supervisors and customers • Had the added responsibility of allocating tasks as well as taking the initiative to get other servers motivated

The Stonebridge Inn & The Villas At Snowmass Club In Snowmass Village, Colorado

• Dealt directly with patrons of the hotel during check-in/check-out and throughout their stay• Served as concierge as well as maintenance and housekeeping liaison for managers/patrons

Master Of Science (M.S.), Commerce - Marketing And Management

Activities and Societies: WahooWubWub: Co-Chair of Events

B.A., Modern Foreign Languages - Spanish

Activities and Societies: Gamma Sigma Sigma - Eta Delta chapter, National Society of Leadership and Success: Presidential Member &.

Education record