Lindsey Calvert Email & Phone Number

Knoxville Metropolitan Area

Knoxville, Tennessee, United States

Project Management • Requirements collection - facilitates alignment conversations and communication of updates. o Liaison between multiple teams to understand scope of project and business questions• Collaboration with SMEs and other Thought leaders to iteratively develop reporting solutions• Identifying opportunities for data process improvement and present for implementation with current and future data solutions considered• Maintaining and estimating project plans/timeline• Risk assessment for project (feasibility, current authority and resourcing required, likelihood of process adjustments within time frame requested)• Data process evaluation and improvement PowerBI development and data modeling• Master Data Management and Governance o audit and cleanup master data based on aligned definitions and strategic direction • Interaction and problem solving with data stewards to improve data integrity• Gather, Analyze, and Compile Data for visualization and analysis.• PowerBI Report Development (Advanced proficiency with data modeling)• Maintenance of reports/continued support of finished products – addition of features added over time and scrubbing features/structure that no longer apply to current operating structuresData harmonization • Data Quality assessment – evaluate nature of data sources and how to best integrate with internal data structures (limits, current and future use cases, etc.)• Business SME, front end development/testing and validation • Building and publishing interactive report for effective data dissemination to diverse user groups (transactional, operational, management, and leadership level reporting)• Staging of results for advanced user testing before formal integration with IS

Knoxville, Tennessee, United States

• User/Permissions Maintenance• Custom Reporting• Data Harmonization• PowerBI Development• Data Cleansing/Data Entry Audit Reporting • Systems Integration Exception Resolution• TPM system support and ERP integration administration• Product Management• Data Visualization

• Cultivates relationships between internal and external service teams.• Accurate and timely implementation of new accounts• Audits and reports for client and compliance files for quarter-end and year-end reporting• Processes maintenance of accounts• Database management and cleanup across CRM, Billing, Document management and Custodial platforms. • IT liaison between firm and external IT service• Weekly presentation of project status to executive team • Tracking and follow-up of projects and client requests• Analysis of current operations and promotion of efficiency in workflow tasks• Helps to standardize processes across the firm to increase effective execution of processes

Knoxville, Tennessee Area

• Managed titling process of even-numbered loans across 8 states• Reviewed original documentation and completed of title work of over 100 loans per month, meeting individual and departmental goals• Examined documents to authorize funding, once all requirements met

Cookeville, Tn

• Streamlined current internship projects for more consistent and effective results• Insurance Servicing Project – Analyzed statements and correspondence decisions for over 300 life insurance policies• RMD Project – Maintained qualified accounts and RMD tracking• Spreadsheet manipulation and data cleansing for descriptive analysis • Ensured daily mail opening procedures• Maintained physical and digital records

Knoxville, Tennessee

• Counseled and made collections calls of over 130 delinquent accounts per day• Performed SWOT Analysis and presented on Servicing Department• Provided organized and tactful customer service • Processed payments and payment arrangements• Performed Budget Analysis and payment plans for assistance reviews• Took part in a community outreach project at 2nd Harvest Food Bank

Upper Cumberland, Tn

• Deposited, withdrew and processed payments • Provided financial customer service • Provided bimonthly descriptive analysis of over-drafted accounts for loss prevention • Reported weekly and monthly production with business intelligence for executive management

Cookeville, Tennessee

• Directed all store calls and pages to appropriate departments• Processed clothing returns, preparing for putting back on floor• Contributed to loss prevention, securing fitting room• Notified Asset Protection/Loss Prevention of potential risks • Customer service

Cookeville, Tennessee

• Facilitated collaboration between 4 College of Business offices• Planned and executed professional development workshops and formal networking events• Edited College of Business webpage and assisted in beginning stages of new development• Collected and reported on data for general review • Managed social media platforms for Student to Career Department • Recruited prospective students through mail and email

Franklin, Tn

• Maintained clean and friendly atmosphere• Presented menu to customers and answered questions• Training and Mentoring of new employees

Master Of Science In Business Analytics, Business Analytics, 3.85/4.0

Master's of Science in Business Analytics

Bachelor Of Science Business Administration (B.S.B.A.), Business Management - Business Intelligence And Analytics; Business And Information Technology, 3.87/4.00

Activities and Societies: Beta Gamma Sigma, AITP

Bachelor'S Of Science In Business Administration, Finance, 3.89/4.00

Activities and Societies: Beta Gamma Sigma Dual degree concentrated in Business and Information Technology and Business Intelligence.