Optimize marketing efforts for a busy plastic surgery practice. Coordinate social media engagement and work directly to convert new leads into patients using customer relationship management programs. Use sales and people-skills daily to represent patient-experience-centric practice to the public. Maintain and extend branding of the practice on website, blog, and social media platforms such as Facebook, Real Self, Twitter.---Engage with patients to foster and cultivate relationshipsFollow patients from initial contact with the office through surgical procedure to ensure patient satisfactionEducate prospective patients on procedures of interestConduct in-depth, in-person consultations and discuss costs and financial payment optionsNurture prospects via customer relationship management to convert new leads into patients

Founded in 2002 SIDFACTOR (originally known as Sid Factor Seven) was born and bred in the technical Outdoor Industry. For over a decade, the firm has partnered with a premier group of repeat clients spanning different categories and markets. The firm has been featured in publications as varied as Outside Magazine, National Geographic, Vogue and the New York Times.Some of our clients include:Cabela'sMoosejawYeti CyclesUpright CyclistSports AuthorityBlack Diamond---Assist in day-to-day management of the Design and Development studioArrange company travel for all 11 employees for tradeshows including but not limited to: Outdoor Retailer in Salt Lake City, ISPO in Munich, SIA in Denver, Magic in Las Vegas, Shot Show in Las Vegas, Interbike in Las VegasCoordinate, organize, manage sample garment and fabric libraryResponsible for set up and break down of client visitsSuccessfully planned and implemented launch party for commuter cycling client, Upright CyclistManage the ordering, receiving, and tracking of garment samples, bag samples, and materialsManage stock and supplies for officeManage color books, ensuring they are full and ready before and after each projectResponsible for management of company website including copywriting, website copy, case studiesAssist in internship programExcel in editing/proofing client proposals/presentationsImplemented company wide travel policyHeavily involved in the two new brands we have started internally - one being a taste/craftmaker brand of special products all made in the USA and the other an outerwear brandResponsible for setting up social media accounts for new brands including Instagram, Pinterest, Facebook, Tumblr, Twitter and contributing content

Supervised and trained 50+ staff members and leveraged our training and performance to improve customer service and future growth | Assisted spa director in analyzing sales statistics and exceeded revenue goals by updating spa menu and revamping gift shop inventory | Assisted Director in hiring and terminations| Managed existing Spa Club Member relationships, ensuring satisfaction and membership renewal | Targeted new business through networking and prospecting for spa group bookings, focusing on wedding parties | Completed weekly schedules for staff | Created a monthly newsletter | Completed multiple management training courses as directed by HR dept. | Worked directly with PR and design company for spa marketing ideas and executions | Assisted in social media content | Excelled in spa group bookings while assisting in bringing groups in to boost sales | Created promotional events with retail manager