// Service Coordinator - Clark Service Group -- Dispatch -2020- present - Investigate and organize ETAs. Handle part logistics while simultaneously keeping the customer and Facilities team up to date on the status of work orders. - Manage reactive Service Technician’s workload based on call volume and urgency. Dispatch according to sites based on technician location, skillset, and customer requests adjusting in real time to accommodate emergencies. - Oversee work orders from start to finish as the liaison between the Service Technicians and headquarters’ office staff to compile information. - Provide clear communication with others in all levels of profession relating to status updates for service, installs, or warranty related issues.- Coordinate with customer/GC, dealer, and manufacturer for site surveys, installs, and start ups of equipment as an ASA and RSP with exemplary service.- Strategize and implement a schedule for Proactive Maintenance team to promptly complete working within a strict timeline - Successfully orchestrated numerous Rational certified installs and commissionings with a team of Rational Certified Technicians.// Warehouse Specialist - Clark Service Group -- Logistics- 2020- 2021 - Created a system for branch Logistics and Dispatch teams to communicate and follow up on parts orders to provide excellent service. - Fulfilled part orders for Proactive Maintenance and Reactive Service Technician work orders as well as internally supplying parts as needed. - Maintained inventory stock levels and 8+ Proactive Maintenance and Service Technician’s truck stock levels. - Executed daily operation of shipping and receiving warehouse goods.

Secretary and Office Coordinator for our Weatherization Program as well as our contract with First Energy's WARM program.-Working swiftly and efficiently to correct problems that arise. -Organizing the work for both programs sometimes creating new and innovative ways to get the job done.-Communicating with both Administrative Professionals, Auditors, and Crew.-Duties also include all invoicing, receiving, payroll, paying taxes, and assisting the owner as needed. I communicate routinely with customers, suppliers, and government agencies by phone and email.

-Lead Designer and Editor of published Newsletter-Project Manager for PR/Marketing of the SEA and all of its projects-Creative Director of a Digital Badges beta test concept at SRU, which is a high impact practice

While working at dressbarn, I had the opportunity to design the award for the Roslyn S. Jaffe Awards {The Roslyn S. Jaffe Awards is a not-for-profit program that gives financial awards to everyday heroes who are making the world a better place for women and children, specifically in the areas of health, education, social reform and esteem. These awards honor the lifelong contributions of Roslyn S. Jaffe.The 2015 program took place between April and June, 2015. An esteemed selection committee was established to review the applications. Three applicants received a grant from The Ascena Foundation. The grand prize winner received $100,000 for their organization, and our two runners-up each received $25,000 grants.("About the Roslyn S. Jaffe Awards." About. Ascena Retail Group, n.d. Web. 21 Mar. 2016.)}My award design made the final Top 6 for this Ascena Retail Group Design Competition

- Organized the team statistical information- Created content for fan program- Facilitated professional conversations with local media personnel, executive sports professionals, team and coaches.