Actor, comedian, visual artist.

As the Show Services Lead for Harry Potter: Magic at Play, I consistently found innovative ways to enhance guest experiences and overcome challenges. I developed unique solutions for problematic sets and props, transforming the traditional process into efficient and sustainable workflows. When faced with complex guest requests, I leveraged our resources creatively to fulfill them, often exceeding expectations.My approach to teamwork involved facilitating brainstorming sessions across departments, fostering an environment where creative ideas flourished and translated into improved guest services.I reimagined how we presented our branded intellectual property, creating immersive experiences that adhered to guidelines while surprising and delighting guests. My ability to think outside the box allowed me to turn potential issues into opportunities for memorable moments, constantly pushing the boundaries of what exceptional service could mean in our unique setting.

Event managed and hosted local murder mystery dinner theater shows. Responsible for all technical and game setup, show production, customer satisfaction, and clean up.

As vendor support for the Microsoft technical training portfolio team, I was responsible for our knowledge management system and technical documentation. I maintained and continuously improved our comprehensive knowledge base, ensuring all technical information was accurate, up-to-date, and easily accessible to all teams.I managed our internal wiki system, organizing information in a logical and easily navigable structure. I encouraged knowledge sharing within the team by implementing a system for capturing and disseminating insights.In addition to documentation tasks, I responded to technical inquiries promptly and professionally, leveraging our knowledge base to provide accurate and efficient support and troubleshoot issues.- Led multiple workstreams across various content portfolios, coordinating with cross-functional teams to develop and implement comprehensive strategies- Established and maintained project governance structures, including regular reviews of business (ROBs), to ensure clear visibility and meet critical deadlines- Utilized Agile methodologies in Azure DevOps (AzDO) to manage project tasks, track progress, and facilitate team collaboration- Implemented and maintained robust knowledge management systems in a dynamic environment, ensuring efficient information sharing across teams- Developed and executed change management processes to support the integration of newly formed teams and streamline operations- Managed complex data collection and reporting processes using various tools including PowerBI, SharePoint, and Dynamics 365## Stakeholder Management- Partnered with senior stakeholders to align project objectives with organizational goals and strategies- Created executive-level presentations and visualizations to effectively communicate project scope, progress, and outcomes- Coordinated with multiple teams to ensure successful implementation of new tools and processes, including learner targeting and skilling plan entry

Worked with media team and clients to develop highly strategic content and training materials.Ensured team success by developing improved animation processes, including collaborative, dynamic media systems and efficient onboarding strategies.Created and maintained living project design and technical documentation.

Freelance animator, illustrator and motion graphic designer specializing in animated explainer videos, children's book illustration, interactive design, and visual storytelling.

Designed and implemented numerous game and media courses.Ensured student learning success through active communication, evolving and updated course supplemental materials, and critical, prompt feedback.Managed and tracked multiple course deadlines and grading requirements.Instructed 2D and 3D character animation, interactive storytelling, 3D character rigging and introduction to game development. Mentored special topics students in character animation, facilitated the student led animation club, and took part in regular portfolio critiques.

Worked closely with director to develop and create animated sequences for full-length film. Managed team of animators to complete the animated sequences.

3D animation for independent game.

Storyboarding, character and design concepts, animation, video and sound compositing for professional instructional videos.

Digital illustrations and animations for children's ebooks. (available through Amazon)Alice in Wonderland - http://amzn.com/B00AIBX0QCHansel and Gretel - http://amzn.com/B00BFI5L2I

Created online game content through planning, design, technical problem-solving, implementation and testing.Managed and onboarded creative teams for new projects.Ensured team success through direct communication, feedback, dynamic technical documentation and agile project processes.