Lindsey Lee Email & Phone Number

Carlisle, Pennsylvania, United States

- Created and maintained multiple policies and procedures for staff- Lead meetings to discuss newly implemented policies with staff- Recognized by peers for employee of the month- Subject matter expert on all office policies and procedures- Coordinated with management to implement policy changes to better serve patients - Coordinated with businesses to budget patient’s remaining balance- Communicated with business units to ensure patient prior authorization- Coordinated with businesses and patients about insurance inquiries- POC for patient inquiries in regards to insurance and office policies- Maintained patient confidentiality as responsible data owner- Verified insurance for each patient to ensure accurate PII and PHI- Received multiple achievement bonuses due to exceeding management expectations- Documented patient complaints and implemented administrative changes to better serve the patient- Process payments for copays and billing statements- Processed prior authorization request with clinical information- Experience with AdvancedMD and EMA (Modernizing Medicine)

Harrisburg, Pennsylvania Area

- Temporary position due to relocation - Ensured a high level of customer satisfaction- Hired as a Sales Associate and quickly advanced into Sales LeadTasks:- Open and Close the store as the sales lead- Count, deposit, and track the daily profits- Account for past and current earnings plan- Continuously keep the boutique organized and clean- Manage the online concierge portal for customer orders

Owings Mills, Md

- Lead efforts to track and maintain government owned property for internal contract- Managed employee efforts in government property project to ensure deadline- Produced and maintained vital materials and documents for different contracts- Initial POC for all incoming customer contract requests- Coordinated with Project Managers to ensure their team had all required materials- Responsible for overseeing expense account budget and keeping detailed reporting of monthly spending- Received multiple achievement bonuses due to exceeding management expectations- Experience with multiple human resources information systems such as Bamboo, PeopleSoft and Salesforce- Assisted in the on-boarding of new employees to the company- Provided front reception support

Hampstead, Maryland

- Performed managerial duties for a team of 15 employees- Organized employee information and managed vacation requests- Trained new employees and maintained up-to-date training package- Prepared beverages and breakfast sandwiches- Assisted bakers in preparing and finishing bakery items

Walt Disney World Resort

- Used the point of sale (POS) system to take and enter orders- Handled money approximately up to $10,000- Used kitchen tools safely to prepare food for guest- Completed orders for guests in a timely manner- Stocked seven different restaurants with required food and paper products- Maintained food quality by assuring proper temperature was reached- Completed all tasks assigned including thorough cleaning of trash cans and organization of stock room - Encountered and worked alongside many people of different diversities during the internship

Bachelor Of Science - Bs, Management Studies/Business Administration

Associate Of Arts (A.A.), General Studies