Lindsey Mcmahan (Marsh) Email & Phone Number

Chicago, Gallery At The Historic Three Arts Club

Chicago, Gallery At The Historic Three Arts Club

At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.RH is an innovative luxury brand that creates spaces that blur the lines between residential and retail. RH is positioned as a lifestyle brand and design authority, offering dominant assortments across a growing number of categories. Our unique product development, go-to-market and supply chain capabilities enable us to offer a compelling combination of design, quality and value that we believe is unparalleled in the marketplace.If you are interested in learning more about the brand, please contact us at lmcmahan@rh.com

Chicago, Il

• Responsible for providing leadership driving total store results with specific ownership for the operations of the store including financial controllables, workforce management, staffing, product lifecycle, and merchandise presentation.• Monitored performance, consistently gave feedback, and ensured timely deliverance of performance reviews for 80-100 employees. Facilitated the professional growth of associates wherever necessary.• Responsible for the development and success of a full real estate remodel on over 10,000 square feet of selling space. After the reopen of the location, we have achieved a comp lift in our first season of business of 33%.• Managed sales volume of $16.5 million. • Improved overall customer service scores to an 81% recommendation from our customer base, which is an 11% lift over LY and a 6% lift over the company average.• Utilized business partnerships to contribute to both civic and community functions when appropriate.

Phoenix, Az

• Oversee and is responsible for all store operations, merchandising, profit and loss, training and development of assistant managers, hiring goals and retention.• District Community Outreach Coordinator, oversee volunteer programs throughout the East Valley; responsible for over $165,000 in donations to local children’s organizations.• Achieved comp sales lift for fiscal year 2009, improvement of 10.5% over 2008, 2010 improvement of 5% over LY.• Improved credit penetration over 2008 by 31%, improved retention numbers by over 30% from 2008, in 2010 improved credit penetration over LY by 11% and improved retention numbers by 25% over 2009.

Phoenix, Az

• Responsible for overseeing the expense management operations and store operations.• Oversee all hiring, orientation and training for over 100 associates.• Responsible for ensuring compliance with company guidelines, policies and procedures. Makes recommendations, provides solutions, and resolves issues as problems arise.• Evaluates reports, decisions, and results of department; and recommend new approaches, guidelines, and procedures to affect continual improvement in efficiency of department and services performed.• Continuous training in legislation affecting human resources.• Prepared weekly schedules in accordance with company guidelines, monitoring payroll efficiently while providing proper floor coverage according to the weekly workload.• Examines the weekly feedback focusing specifically on customer service and drives results to consistently exceed the expectations of our customers every time they shop in the store.• Managed 5 departments with sales volume ranging from $8-9 million.• Responsible for creating effective teams to consistently stay ahead of deadlines for all merchandise presentation projects.• Maintained inventory and system accuracy.