Lindsey Halverson Email & Phone Number

Bellevue, Washington

Bellevue, Wa

Bellevue, Wa

Woodinville, Wa

Responsible for meeting/exceeding monthly sales goalsConduct site tours with prospective clients to sell one of four event spacesNegotiate pricing dependent upon profit level to the businessPrepare contracts, assemble cost estimates and manage client budgetsAssist client with planning food and beverage menus, room set-up, AV, décor, and other services as neededCreate Banquet Event Order to reflect above decisions and communicate details to Kitchen and Event Services departmentsAdminister invoicing and billingRespond to all inquiries via phone, email, and/or drop-in appointments in a timely mannerCreate monthly forecasting reports and develop new marketing promotions to bring in more businessAssist in the creation of catering menus and pricing to reflect industry trends and appropriate profit marginsBuild professional relationships with clients to ensure repeat business and referralsEstablish a strong networking presence within the communityMaintain relationships with local vendors for any outside needs

Effectively monitored the daily operations of the Catering Department, including support and guidance to event staff to ensure a successful experience for guestsReviewed Banquet Event Orders to determine appropriate staffing levels, station assignments, buffet décor, room set-ups, and place settingsCommunicated information to the kitchen and wedding vendors regarding timing and coordination of each function on the event timelineEnsured that all client specifications were communicated and met, resulting in a positive experience, return business, and referralsImplemented support staff hiring through job postings, interviews, and trainingResponsible for the development and maintenance of serving policies, procedures, and quality standardsInspected and oversaw the cleanliness and maintenance of all event spaces and service areasDeveloped weekly schedule for approximately 40 support staff between the Tasting Toom and Event departmentsResolved any issues with unsatisfied guests to meet their every need and ensure their happinessResponsible for safety issues and injuries to all guests and Catering staffFrequently took inventory and ordered china, glassware, napkins, and other essentials to ensure quality service and guest satisfaction

Executed 29 successful weddings through superb organization, multi-tasking, communication, time management, leadership, and coordination skillsEnsured flawless wedding execution by acting as liaison between wedding clients and all outside vendors while managing the company’s staff under high stress situationsDemonstrated strong dedication to each client and the success of the business by personally setting-up, decorating, serving, bartending, technically supporting, coordinating, cleaning-up and breaking down ceremonies and receptions both on and off-siteManaged multiple corporate team building cooking class events at any one time, guaranteeing their success by maintaining timeliness, direction, and by providing caring and genuine hospitality Showcased multiple abilities to secure the success of a small team by answering phones, hosting site tours, representing the business at wedding shows, instructing cooking classes, baking and cooking for catered events, heading auction donations, and initiating advertising efforts to increase sales

Examined station’s videos while taking into account the hour’s biggest news stories to incorporate the most catching sound bites for station’s teasesRan scripts to anchors and news directorsGained experience working in a fast-paced environment under time constraintsWorked closely with Creative Services and Event Planning team

Served as the face of the university by giving orientation tours of the campus to prospective students and their parentsAssisted with large visitation events at the universityAssisted the Recruitment Officer Secretary in the Office of Admissions by preparing mailings and folders for eventsPlaced phone calls to interested students to answer any questions they had about the university or application process

Quickly moved up the ranks of the company by demonstrating hard work ethic, great customer service skills, excellent memory retention , and an ability to learn quicklyAssured successful events such as golf tournaments and large wedding receptions by acting as liaison between the clients and the kitchen and by leading other staff members during set-up, serving and clean-upProvided an enjoyable and memorable dining experience through customer service and attention to detail in a frenzied work environment by serving tables in the restaurantTrained new hires how to successfully service large banquets Extensively trained new servers on all menus, computer systems, customer service and restaurant etiquetteTended to all golfers on the course by driving and attending the beverage cartSingle-handedly managed the entire restaurant by opening, bartending, serving tables and attending to golfers in the snack shopSelected as acting manager on duty over others with more seniority