Provided full administrative support to multiple Leadership members and their functional teams within Integrated Supply Chain. Responsibilities included but were not limited to: understanding charging guidelines, calendar and event scheduling, simultaneously answering the needs of multiple teams, data and report management, and overcoming challenges/solving problems while providing a level of customer service that aligns with Ball’s ICA leadership framework. Acted as interim delegate for department administrator as needed, including full support to Sr. Director of ISC. Provided cross-functional assistance to other areas of the business. Integrated Resource for all new members within designated support areas of ISC. Trained and oversaw development of other administrative associates, including training plans, onboarding and mentorship. Maintained fully accurate financial records including P-cards and expense reports; investigated and analyzed need for requested data, pricing, quantity and allocation of products to align with budget parameters resulting in a positive impact on EVA. Noteworthy Recognition - Recipient of Ball Aerospace Spot Bonus from ISC Sr. Director and Leadership Team

Oversaw the operational and sales components within the marketing department. Single-handedly entrusted with creating, executing and adjusting all facets of three ticketing platforms for eighteen locations throughout the US. Solely managed our sales accounts for Costco, Groupon, Goldstar and other third-party ticketing systems. Responsible for all media, sponsorship and donated comp tickets, including staff, for the entirety of the company and reporting those numbers as needed. Managed contracted staff for any ticketing needs. Worked closely with eighteen general managers and four regional managers to ensure all ticketing and box office needs are met for group and individual sales.

Performed administrative duties and acted as gatekeeper to CMO. Operated as first point of contact for communications; received phone calls, emails, and relayed messages, prioritized messages and ensured responses were delivered in a timely manner. Directed operational activities; managed calendar of appointments, scheduled meetings; prioritized and organized travel, event attendance, and provided daily schedule overviews. Monitored expenditure, reconciled expenses, and prepared expense reports for CMO/SVP. Organized meetings; secured facilities, ordered catering, arranged A/V, and scheduled conferencing services. Maintained confidentiality relating to executives and day-to-day office operations.Key Accomplishments:• Promoted to assist a C-Level Executive after only 9 months, due to outstanding work ethic.• Implemented a new process for regular department meetings in alignment with CMO’s schedule.

Coordinated event and office operations for the entire Colorado Avalanche ticket sales department. Created sales forms for account executives to capture appropriate data. Communicated event details to appropriate departments from planning stages through completion. Implemented all facets of game night and event details with building operations. Worked closely with venue staff for day of needs. Coordinated all broadcast and creative requests for department. Reported problem solving, ticketing data collection, and collateral support creation for department and Senior Director. Assisted management team in similar functions for all team properties. Ordered and kept inventory of all team signed items and office supplies. Key Accomplishments:• Initiated new check request system for all fundraiser programs.• Became lead contact for all building operations and event needs within the department.

Maintained schedules for four providers and several hundreds of patients. Oversaw appointment bookings for chemotherapy and phlebotomy utilizing Centricity and IKnowMed. Conducted receptionist duties; checked in patients, daily patient flow, answered, screened, and transferred telephone calls. Provided patient customer service and resolved patient issues quickly and promptly. Performed office duties including daily deposit preparation and processing co‐pays.