Lindsey Nichols Email & Phone Number

Draper, Utah, Us

Sales & Financial Management • Push boundaries on application projects for large-scale clients, such as Adobe, by coordinating team operations and encouraging improvements on current software development. • Complete accounting responsibilities, including handling accounts payable and receivable tax preparation, payroll, and wire transfers utilizing QuickBooks.Testing & Program Development • Complete applications testing by writing and implementing cases, tracking requirements, and troubleshooting any defects or bugs. • Lead product and software development coordinating off-shore marketing and design for iOS and android products of up to $10K monthly.• Established and maintained corporate files as well as electronic documents and records concerning policy and procedure manuals, ensuring reports were reviewed and expedited to meet milestones.• Record training videos on how to use each product and software tool we have personalized for your companies use.

Lehi, Utah, Us

AppsTango, LLC, Lehi, UT, March 2015 to Present Project Manager | Sales Lead | Operations of AppsTango and Subsidiaries Lead management of up to eight off-shore development projects simultaneously by utilizing agile management with scrum framework tools, including user stories, scrum boards, sprint logs/backlogs, burndown charts, and velocity charts. Minimize downtime and loss by creating MVP and SOW reports for each project approved.Project & Software Development • Complete applications testing by writing and implementing cases, tracking requirements, and troubleshooting any defects or bugs. • Lead product and software development for three subsidiaries by coordinating off-shore marketing and design for iOS and android products of up to $10K monthly. Sales & Financial Management • Push boundaries on application projects for large-scale clients, such as Adobe, by coordinating team operations and encouraging improvements on current software development. • Complete accounting responsibilities, including handling accounts payable and receivable tax preparation, payroll, and wire transfers utilizing QuickBooks.

ARTBYJNICHOLS.COM - Come and view this amazing work online or in person!!!!!Shows attended and attending: 2015 - 2016 Farmers Market, SLC UT2016 - 2018 Summerfest, Logon UT 2016 - 2018 Utah Arts Festival, SLC UT

Us

AMBER ALTERT GPS, South Jordan, UT, November 2010 to December 2014 Project Manager | Office ManagerLead development and testing of products as well as analyzed program data for new products and product systems for Android and iOS applications by implementing agile and scrum processes. Provided administrative support to executive staff and prepared reports and presentations for senior management. Testing & Program Development • Scheduled testing and implementation of hardware and systems updates by working with 10 developers and 1K+ international and local clients and vendors. • Managed device portal and facilitated program planning for device performance evaluations, minimizing faulty device replacements by analyzing GPS and battery life of devices. • Established and maintained corporate files as well as electronic documents and records concerning policy and procedure manuals, ensuring reports were reviewed and expedited to meet milestones. Customer Support • Communicated with international clients in order to secure international sales contracts and monitored devices and portal to ensure everything was working properly. • Provided customer support regarding product systems related to Android and iOS, including communications regarding usage and fulfillment for the Amber Alert GPS. • Increased revenue as well as reduced purchase costs by identifying and correcting a billing error discovered in monthly review of billing reports. • Managed accounts receivable and accounts payable for incoming orders as well as company PayPal accounts, updating billing information and monitoring collections.

• Provided administrative and organizational support to executive staff• Prepared payroll which included maintenance of tax records for year end accounting • Main contact for customer service, which included scheduling appointments and email correspondence• Provided and received information concerning services related to insurance and payments• Ran credit checks for financial approvals to process high risk car loans• Responsible for invoicing and receiving loan payments• Managed collections and repossessions for clients that failed to pay their auto loans • Consistently able to upsell GAP Insurance to new customers

• Provided administrative support to executive staff which included the Head of School, Lower and Middle School Directors and the Admissions Director• Established and maintained all student files and records• Composed and prepared agendas and minutes for all faculty meetings• Processed all admission applications which included correspondence with potential attendees • Acted as the office nurse for students• Ensured compliance with program policies regarding Immunization records• Provided customer service to all visitors to the school• Collected monthly payments for tuition, capital campaign, school lunch, books, etc• Answered phone calls and emails regarding all interests of the students’ and inquiries from the parents• Resolved day-to-day complications and complaints relating to students, parents and staff

• Ran reports in Excel to manage all new employees hiring documentation• Maintained and updated program files to verify compliance of policies and procedures• Managed highly sensitive data which included Health insurance policy files, documents and records• Processed applications and renewals for all non-residential insurance licenses• Provided high level of customer service by answering incoming phone calls and emails in a timely manner• Processed all invoices for insurance services• Filed all surplus line taxes for various insurance funds that were on record• Determined best resolution for client concerns regarding insurance services

• Working with clients from multiple health care plan providers across the United States • Present clients with the opportunity for Lasik surgery through their respective health plans offering reduced rates• Providing information on procedures, pricing, and payment options available• Offer TruHearing (hearing aids) at reduced rates to clients • Run daily detailed call center reports for our SLC and Toronto offices • Schedule surgeries for our TruVision owned centers• Collect payments for our TruVision owned centers • Process and book TruHearing sales into Quickbooks• Process returns for TruHearing

Salt Lake City, Utah, Us

• Managed department schedules.• Fulfillment of sales order; including reading compliance, payment processing, entering sales order into custom database, and product shipping.• Product inventory control.• Processed balance transfers for clients – negotiated on behalf of the clients.• Customer finance – obtained customer credit reports via TransUnion, and completed finance documentation. • Order fulfillment for SimpleJoe, Inc (an affiliate of FinanciallyFit Inc.) – from printing software, shipping and inventory control. • Client Services – handle customer complaints and refund request. • Created and implemented departmental processes including all sales forms and documentation.

Riverwoods, Il, Us

• Conducted and handled in and outbound sales.• Processed balanced transfers. • Assisted card members with concerns on their accounts.

• Managed Corporate Accounts. • Conducted and handled in and outbound sales. • Schedule technical training classes and exams for all individual clientele. • Contact person for “Ask the Pros”.• Supported the Corporate Sales Team with proposals, confirmations calls, scheduling, filling, entering clients into data base and other misc. duties.• Administering VUE and Sylvan Prometric exams.• Ordered MS, Novell, Cisco, Linux and iGeneration courseware and test vouchers.• Purchased and distributed hardware (monitors, drives, etc.) for all PC Prep classes.

Cna, Certified Nursing Assistant

Phlebotomist, Phlebotomy

A+ Certification, Html And Dreamweaver

Education record