Lindsey Rieger Email & Phone Number

Remote/Hybrid, St. Louis, MO

Columbia, Missouri Area

- Oversee all logistic and sales aspects of an over 5000 SKU business - Hire and develop team to support store and company growth - Write schedule to ensure timely completion of tasks and proper staffing for sales events - Reorganize warehouse to increase merchandise management efficiency while maintaining company standards - Train employees on proper.

Jefferson City, Missouri

• Directly manage 5 members of management and indirectly manage approximately 70 associates in a retail store averaging $6 million in sales a year
• Developed a team of highly engaged associates, beating the national retail average of engaged percentage of associates by 7% and having the highest score in the district
• Perform Human Resources, Operations, Loss Prevention and Softlines management duties, as the store is not staffed for those roles
• Promote sales growth, improved margin and lessening of expenses through careful and constant review of store strengths and opportunities
• Train associates on benefits of company loyalty program, monitor loyalty penetration levels and coach associates to higher member engagement
• Enact early adoption of new company strategies and priorities by ensuring training completion, tracking of results, coaching associates for improvement and providing feedback

Jefferson City, Missouri

• Promoted from Softlines Assistant Store Manager (6/12 – 3/13) to Hardlines Assistant Store Manager (4/13 – 7/13) before being promoted to Store General Manager
• Directly managed Department Lead and approximately 30 hourly associates for all sales, merchandising and operational aspects of the business
• Resolved escalated customer issues through innovative problem solving to find ways to say “yes”
• Adapted company-wide floor plans to unique store scenarios by following merchandise presentation standards and sales trends for the store
• Supported sales staff to match customer needs with relevant products for complete solutions

Jefferson City, Missouri

• Promoted to Technical Recruiter after focusing on administrative positions for only four months
• Directed Information Technology professionals through resume polishing, job search, interviews, background check, new hire paperwork, reference check and payroll information
• Front-end recruiting and qualification of candidates by proactively by utilizing multiple job boards, networking and referrals
• Source passive and active candidates through word of mouth and complex internet searches
• Involved in full lifecycle recruiting, including setting interview dates, feedback, salary or rate negotiations, closing the candidate and employee referrals
• Steadily grow pipeline of candidates while building rapport and managing relationships

Columbia, Missouri

• Manage and mentor caseload of 30 students ages 14-19 employed at various local businesses
• Guide teenagers on work ethics and assist them in on-the-job problem solving
• Provide training by teaching courses to students on professionalism and financial responsibility

Jefferson City, Missouri And Columbia, Missouri

• Consistently achieve or surpass sales targets for portfolio of products and services, including new customer acquisitions, sale of accessories and vertical features through consultative selling techniques while.
• Stay current with all company policies and procedures, educate and train peers on changes
• Troubleshoot equipment issues for customers and process repairs, including providing loaner phones, shipping equipment and completing the repair cycle
• Respond to and process customer inquiries, including account suspensions, disconnects and resumes; resolving problems related to equipment, billing and service; and account changes
• Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs and promoting the brand
• Complete accurate paperwork and transactions according to company policies and procedures

Master Of Arts (M.A.), Industrial/Organizational Psychology, Emphasis In Organizational Effectivenness

Bachelor Of Arts (B.A.), Psychology; Religious Studies

Activities and Societies: Alpha Phi Omega