• Managed registration sites in Cvent registration tool and similar systems• Created online reports for Project Manager review• Generated and managed hotel rooming lists• Coordinated all air arrangements with travel partners, liaising with project team• Assisted meeting participants with online registration or telephone registration if necessary• Served as primary contact for participant calls and questions• Provided professional client customer service in responding to client questions and requests• Coordinated all meeting materials including invitations, confirmations, welcome packets, final document mailings, multi-page handouts, agendas, name badges, and tent cards• Managed and developed printed materials along with the Creative Department• Worked with vendors to source all premium gifts and other meeting accessories• Coordinated participant mailing in accordance with program timelines• Created and distributed client facing communications/documents• Packed and shipped all final printed materials

• Handled all incoming calls and assist guest with any inquiries to describe Miraval and offer and complete the reservations process, including contact information, billing information, special requests and transportation.• Provided helpful and cooperative communication • Sold rooms, day passes, and other assigned products and services• Handled emails assigned to both reservations and experience planning shared boxes• Ensured guest satisfaction and created an individual experience for each• Processed payments • Communicated hotel services and promotions to potential guests

• Oversaw and assisted with all reservation and experience planning processes• Reviewed daily reservation and activity reports to ensure accuracy • Monitored and completed reports on a daily basis• Coached Experience Planners to improve performance• Ensured guest satisfaction and created an individual experience for each• Implemented and managed processes related to the booking experience• Responsible for communication of hotel services and promotions

• Created and executed project plan with attention to detail and focus on delivering value to the client.• Oversaw all aspects and logistics pertaining to subcontractor’s delivery of services • Set meeting schedules and lead project update meetings• Completed project evaluation and feedback in a timely and professional manner.• Suggested and implemented process improvements to workflow.• Helped on special projects and other areas of business as needed.

• Performed check audits and managed distribution• Records filing and management• Audited outgoing payments• Managed mail distribution, FedEx, and UPS

• Ordered, monitored, tracked, deployed, and managed rack requests and inventory along with sample requests. Included inputting orders into JDE/Oracle system and see through to delivery• Managed the allocated POS/Display inventory. This included processing invoices, tracking actual spending, and communicating/reporting status. Reordered inventory as collaboratively determined with the brand team and communicate and manage rack and POS suppliers. Kwikee management for Spices & Seasonings.• Handled employee and frozen sample requests along with donation requests• Coordinated trade show presence to include preparation, logistics, coverage, and on-site management. • Coordinated look, feel, and attitude of the booth including what and how to display/feature/sell, and managed redesign if and when a creative refresh was needed• Provided administrative support to VP, Corporate Sales including sales reporting, travel arrangements, and aiding the preparation of quarterly business review/town hall decks. Also coordinated meet & greet schedules

• Supported Regional and Area Sales Managers• Supported the VP of Corporate Sales• Arranged travel and hotels for sales teams during planning meetings• Invoice management and tracking• Scheduled meet and greets for new employees• Entered and tracked sample requests from sales through to completion for all brands• Managed frozen sample requests• Trade show and conference management and logistics (booth redesign and coordination)• Ran daily sales reports for outside sales team

• Compiled and researched leads through various prospecting sources• Prospected and scheduled appointments for the sales team• Identified decision maker in organization for presentations• Negotiated and closed contracts• Utilized processes, tools and systems including Siebel, Total Source and Salesforce.com• Monthly forecasting and strategic planning• Analyzed results of current marketing solution by researching online stat reports• Checked inventory by geography and area of practice for potential product bundle sales

• Qualified Leads for Representatives• Scheduled Appointments for Representatives in the field

• Provided and assembled marketing materials to sales team• Worked with the project and scientific teams to coordinate resources to ensure appropriate account support and communication• Supported the Account Director in all aspects of client management • Anticipated client needs and proactively addressed those needs to ensure complete client satisfaction • Worked with project team to ensure the delivery of each project relative to budget, and the overall profitability of the account. • Project Management (i.e. timelines, reconciliations, marketing and meeting materials)• Utilized client totality system• Facilitated the reporting of financial records to client on a regular basis• Completed all relevant other duties as assigned or requested for the general support of the organization

• Implemented and maintained more efficient organizational system for managing project information and invoices • Coordinated initiation of new cosmetics projects • Provided production/manufacturing training to senior management on L’Oreal Accounts• Gathered client feedback and requirements to help provide input for internal product enhancement• Communicated status updates externally to clients where appropriate• Utilized proprietary software to run weekly reports• Supported sales in generating estimates

•Updated and organized product timelines for pharmaceutical ad launches •Planned and executed new ad job opening and status meetings•Assembled submission packages for medical review meetings