Lindsey S. Email & Phone Number

Roseland, New Jersey, United States

• Managed registration sites in Cvent registration tool and similar systems
• Created online reports for Project Manager review
• Generated and managed hotel rooming lists
• Coordinated all air arrangements with travel partners, liaising with project team
• Assisted meeting participants with online registration or telephone registration if necessary
• Served as primary contact for participant calls and questions

Lenox, Massachusetts, United States

• Handled all incoming calls and assist guest with any inquiries to describe Miraval and offer and complete the reservations process, including contact information, billing information, special requests and transportation.
• Provided helpful and cooperative communication
• Sold rooms, day passes, and other assigned products and services
• Handled emails assigned to both reservations and experience planning shared boxes
• Ensured guest satisfaction and created an individual experience for each
• Processed payments

Lenox, Massachusetts, United States

• Oversaw and assisted with all reservation and experience planning processes
• Reviewed daily reservation and activity reports to ensure accuracy
• Monitored and completed reports on a daily basis
• Coached Experience Planners to improve performance
• Ensured guest satisfaction and created an individual experience for each
• Implemented and managed processes related to the booking experience

Great Barrington, Massachusetts, United States

• Created and executed project plan with attention to detail and focus on delivering value to the client.
• Oversaw all aspects and logistics pertaining to subcontractor’s delivery of services
• Set meeting schedules and lead project update meetings
• Completed project evaluation and feedback in a timely and professional manner.
• Suggested and implemented process improvements to workflow.
• Helped on special projects and other areas of business as needed.

Parsippany, NJ

• Performed check audits and managed distribution
• Records filing and management
• Audited outgoing payments
• Managed mail distribution, FedEx, and UPS

Parsippany, NJ

• Ordered, monitored, tracked, deployed, and managed rack requests and inventory along with sample requests. Included inputting orders into JDE/Oracle system and see through to delivery
• Managed the allocated POS/Display inventory. This included processing invoices, tracking actual spending, and communicating/reporting status. Reordered inventory as collaboratively determined with the brand team and.
• Handled employee and frozen sample requests along with donation requests
• Coordinated trade show presence to include preparation, logistics, coverage, and on-site management.
• Coordinated look, feel, and attitude of the booth including what and how to display/feature/sell, and managed redesign if and when a creative refresh was needed
• Provided administrative support to VP, Corporate Sales including sales reporting, travel arrangements, and aiding the preparation of quarterly business review/town hall decks. Also coordinated meet & greet schedules

Parsippany, NJ

• Supported Regional and Area Sales Managers
• Supported the VP of Corporate Sales
• Arranged travel and hotels for sales teams during planning meetings
• Invoice management and tracking
• Scheduled meet and greets for new employees
• Entered and tracked sample requests from sales through to completion for all brands

New Providence, NJ

• Compiled and researched leads through various prospecting sources
• Prospected and scheduled appointments for the sales team
• Identified decision maker in organization for presentations
• Negotiated and closed contracts
• Utilized processes, tools and systems including Siebel, Total Source and Salesforce.com
• Monthly forecasting and strategic planning

New Providence, NJ

• Qualified Leads for Representatives
• Scheduled Appointments for Representatives in the field

• Provided and assembled marketing materials to sales team
• Worked with the project and scientific teams to coordinate resources to ensure appropriate account support and communication
• Supported the Account Director in all aspects of client management
• Anticipated client needs and proactively addressed those needs to ensure complete client satisfaction
• Worked with project team to ensure the delivery of each project relative to budget, and the overall profitability of the account.
• Project Management (i.e. timelines, reconciliations, marketing and meeting materials)

• Implemented and maintained more efficient organizational system for managing project information and invoices
• Coordinated initiation of new cosmetics projects
• Provided production/manufacturing training to senior management on L’Oreal Accounts
• Gathered client feedback and requirements to help provide input for internal product enhancement
• Communicated status updates externally to clients where appropriate
• Utilized proprietary software to run weekly reports

• Updated and organized product timelines for pharmaceutical ad launches
• Planned and executed new ad job opening and status meetings
• Assembled submission packages for medical review meetings